Umar205523 Posted January 6, 2022 Share Posted January 6, 2022 Hello Everyone, I recently upgraded my phone and lost my log in of google authenticator app. Now when I go to my admin CP, it asks me for google authenticator code, which I don't have and I have tried selecting the option, "Get verified using another method" and then "Get an email to recover access", but the email never comes. Does any one know how to fix this as I am locked out of my admin CP. Thanks. Link to comment Share on other sites More sharing options...
Umar205523 Posted January 6, 2022 Author Share Posted January 6, 2022 Guys please help me as I can't do any upgrades to my forum and support has expired. Link to comment Share on other sites More sharing options...
Solution Mark H Posted January 6, 2022 Solution Share Posted January 6, 2022 Please see our guide, here: and the variable "DISABLE_MFA". (Make certain you reenable this when done.) That should get you into the ACP, and from there, allow you to upgrade. Umar205523 and SeNioR- 1 1 Link to comment Share on other sites More sharing options...
Umar205523 Posted January 6, 2022 Author Share Posted January 6, 2022 Thanks. It helped. Link to comment Share on other sites More sharing options...
Mark H Posted January 6, 2022 Share Posted January 6, 2022 Glad to hear you got access. 🙂 Jim M 1 Link to comment Share on other sites More sharing options...
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