nigeld27 Posted December 10, 2021 Posted December 10, 2021 I have two Invision sites. Is Invision down or doing maintenance or something? One is currently coming up as 404 Not Found, and the other is showing this:
W-G Harland Posted December 10, 2021 Posted December 10, 2021 My site is completely not found, under 404 currently. Not good, I wounder if there is any SLA for the downtime compensation.
Dean Jenkins Posted December 10, 2021 Posted December 10, 2021 Mine is down as well. Any word from support?
meKewl Posted December 10, 2021 Posted December 10, 2021 got reply from support: Our apologies for the inconvenience, we’re aware of an issue on our cloud and are working to correct that right now. We’ll have the issue fixed as as soon as we are able, and appreciate your patience while this is being handled. You can monitor the issue on our status page here:https://status.invisioncommunity.com/ nigeld27 1
Jordan Miller Posted December 10, 2021 Posted December 10, 2021 Hey there. Our apologies for the inconvenience, we’re aware of an issue on our cloud and are working to correct that right now. We’ll have the issue fixed as as soon as we are able, and appreciate your patience while this is being handled. You can monitor the issue on our status page here: https://status.invisioncommunity.com/ Olha Honcharova, SeNioR- and nigeld27 3
nigeld27 Posted December 10, 2021 Author Posted December 10, 2021 Thanks @meKewl and @Jordan Miller Jordan Miller 1
SeNioR- Posted December 10, 2021 Posted December 10, 2021 Guys, such cases do happen and they will happen in the future, probably more than once. A little forbearance and patience. Olha Honcharova and Jordan Miller 2
nigeld27 Posted December 10, 2021 Author Posted December 10, 2021 10 minutes ago, LiamH said: Same. So embarrassing I've used Invision for a while to host two sites and can't remember this happening. And the support team usually fix things quite quickly. I'm sure it'll be fixed as quickly as they can. It's not "embarrassing". Olha Honcharova 1
meKewl Posted December 10, 2021 Posted December 10, 2021 Yeah, we know you're working hard to get things up asap.
Solution Marc Posted December 10, 2021 Solution Posted December 10, 2021 Yes, it should be online now. If you see any further issues, please let us know. nigeld27 and Olha Honcharova 2
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