Dexter_X Posted November 14, 2021 Posted November 14, 2021 (edited) Hi, it seems I'm having a problem it is supposed to have been already solved : sometimes, when a user wins an achievement rule where the user shall receive points and a badge, the user only gets the points but not the badge. Last time it occurred it was linked to a notification error that raises an exception making the badge award to be loss. Now I've - again - the exact same behavior. So please, can you solve it once for all ? That's certainly generating a lot of inconsistencies in our rules system and considering it is still not possible to adjust automatically awarded badges by giving them manually it is just not functional... @Matt ? (i've updated my production site access in the client area and I can provide you at least one user profile where it has recently happen in my community) Edited November 14, 2021 by Dexter_X
Marc Posted November 15, 2021 Posted November 15, 2021 If you could provide that user, we can take a look for you and see whats happening. Add that name to your notes on access details if you would rather provide privately
Management Matt Posted November 15, 2021 Management Posted November 15, 2021 I've re-opened an older ticket @Dexter_X if you want to add any information in there, please do so. I'll check it out today. Marc 1
Dexter_X Posted November 15, 2021 Author Posted November 15, 2021 Hi all, thankyou for your answer and for reopening that ticket. Matt 1
Dexter_X Posted November 15, 2021 Author Posted November 15, 2021 I've sent you both the informations through PM. Matt and Marc 2
Management Solution Matt Posted November 19, 2021 Management Solution Posted November 19, 2021 Just replied to the open ticket, but it's all fixed. Dexter_X 1
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