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Posted

Since the beginning when Badges/Rules/Achievements first come out I created a couple rules based on subscription purchases.  If a user purchased a sub and is active; it was supposed to award a badge and specified amount of points.  However, this doesn't seem to be working. It seems to have stopped running for some reason as 08/15/2021 was the last member it awarded.

Is there a way to run rules so it will pickup all members in that group?

I have 109 Silver Supporting members that have purchased subs and are active:
silver_group.png.706bfb06ba2051d39c9c2c4c64850612.png 

Badge shows that only 3 people have them:
silver_badge.thumb.png.75c90bd5020adeb44213d2417953f182.png

Here is the rule that I have setup:
silver_rule.png.06b43e34572bf83f2361a1b5247b52c2.png

Posted
3 hours ago, Jim M said:

Could you please update the admin credentials on file so I can review your configuration for this and see what is happening?

Information has been updated.

Posted (edited)
12 hours ago, Marc Stridgen said:

I will need to run a rebuild on the achievements system there to see if this picks up. Are you happy for me to go ahead and do that?

Yes, feel free to. I was trying to figure out how to do the rebuild, but couldn't figure out where that is.

Nevermind - I found it and started the rebuild process.

Edited by Circo
Posted
18 hours ago, Circo said:

Nevermind - I found it and started the rebuild process.

OK, please let us know once that done and if things aren't working as they should

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