Circo Posted November 4, 2021 Share Posted November 4, 2021 Since the beginning when Badges/Rules/Achievements first come out I created a couple rules based on subscription purchases. If a user purchased a sub and is active; it was supposed to award a badge and specified amount of points. However, this doesn't seem to be working. It seems to have stopped running for some reason as 08/15/2021 was the last member it awarded. Is there a way to run rules so it will pickup all members in that group? I have 109 Silver Supporting members that have purchased subs and are active: Badge shows that only 3 people have them: Here is the rule that I have setup: Link to comment Share on other sites More sharing options...
Jim M Posted November 4, 2021 Share Posted November 4, 2021 Could you please update the admin credentials on file so I can review your configuration for this and see what is happening? Link to comment Share on other sites More sharing options...
Circo Posted November 4, 2021 Author Share Posted November 4, 2021 3 hours ago, Jim M said: Could you please update the admin credentials on file so I can review your configuration for this and see what is happening? Information has been updated. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 5, 2021 Share Posted November 5, 2021 I will need to run a rebuild on the achievements system there to see if this picks up. Are you happy for me to go ahead and do that? Link to comment Share on other sites More sharing options...
Circo Posted November 5, 2021 Author Share Posted November 5, 2021 (edited) 12 hours ago, Marc Stridgen said: I will need to run a rebuild on the achievements system there to see if this picks up. Are you happy for me to go ahead and do that? Yes, feel free to. I was trying to figure out how to do the rebuild, but couldn't figure out where that is. Nevermind - I found it and started the rebuild process. Edited November 5, 2021 by Circo Link to comment Share on other sites More sharing options...
Jim M Posted November 6, 2021 Share Posted November 6, 2021 18 hours ago, Circo said: Nevermind - I found it and started the rebuild process. OK, please let us know once that done and if things aren't working as they should Link to comment Share on other sites More sharing options...
Marc Stridgen Posted November 10, 2021 Share Posted November 10, 2021 Did that resolve the problem for you @Circo ? Link to comment Share on other sites More sharing options...
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