encrypted Posted October 14, 2021 Posted October 14, 2021 Not sure if im just missing something here but, When I ude the basic editor for a theme and change the body background and save or save and reload when i refresh the site it doesnt take the color. It stays with the default stock color. i can clear cashe on both the system and my browser and still wont change
encrypted Posted October 14, 2021 Author Posted October 14, 2021 So i was able to get the background to change by uploading an image. But i am trying to change these colors and the theme is Villain 4.6.0 using the Front End Colors area in the editor i have changed the header color ect and it does not apply. It stays saved in the editor but will still be black on the website. Im tryingto make the black header into the blue i have set at HEader Background but it will always stay black
WP V0RT3X Posted October 14, 2021 Posted October 14, 2021 If you are not using the default theme you should always ask the designer directly, which in this case is @Ehren
Ehren Posted October 14, 2021 Posted October 14, 2021 Hi @encrypted That's odd - if possible, can you send me a PM with a username/password to your ACP so I can look into this? You can restrict the admin account to the "Customization" area - I won't need access to any other areas of your admin panel.
Marc Posted October 14, 2021 Posted October 14, 2021 I actually see on your screenshot there that you are missing your ACP icons. Please go to Support in the top right of your ACP, then select clear caches. Once you have done that, refresh the page and check things again
encrypted Posted October 14, 2021 Author Posted October 14, 2021 5 hours ago, Marc Stridgen said: I actually see on your screenshot there that you are missing your ACP icons. Please go to Support in the top right of your ACP, then select clear caches. Once you have done that, refresh the page and check things again yes that was another issue i was facing. Support was able to fix that and now everything works as normal.
Solution Marc Posted October 14, 2021 Solution Posted October 14, 2021 Yes, this was an issue internally affecting a small number of users, which has now been resolved. Glad to see you are up and running there,
Recommended Posts