Mr World Posted September 29, 2021 Posted September 29, 2021 Why don't we have a discord? A lot of hosting companies and major games have it. Why can't we?
Management Matt Posted September 29, 2021 Management Posted September 29, 2021 Discord has its place. It's a great tool if you're just starting a community and want to see if there's a need, or you want a semi-asynchronous chat that focuses on a 24-48 hour time window. However, we have a mature support community so it's less useful. We want to encourage thoughtful posts that have a life beyond a few days. We want others to find these topics from search engines and we want to build a crowdsourced knowledgeable for Invision Community. If we were to create an official Discord, it would create a brain drain and instead of us being able to look back and look at feature request trends, or customers being able to search for answers to their questions we have a 'here and now' relatively informal chat room. kyriazhs1975, AtariAge, AlexWebsites and 8 others 11
Ibai Posted September 29, 2021 Posted September 29, 2021 2 hours ago, Matt said: Discord has its place. It's a great tool if you're just starting a community and want to see if there's a need, or you want a semi-asynchronous chat that focuses on a 24-48 hour time window. However, we have a mature support community so it's less useful. We want to encourage thoughtful posts that have a life beyond a few days. We want others to find these topics from search engines and we want to build a crowdsourced knowledgeable for Invision Community. If we were to create an official Discord, it would create a brain drain and instead of us being able to look back and look at feature request trends, or customers being able to search for answers to their questions we have a 'here and now' relatively informal chat room. Very good and worked answer! 👏 Matt 1
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