invisioncommunity discord?

[Mr World]

Why don't we have a discord? A lot of hosting companies and major games have it. Why can't we?

[Matt]

Discord has its place.

It's a great tool if you're just starting a community and want to see if there's a need, or you want a semi-asynchronous chat that focuses on a 24-48 hour time window.

However, we have a mature support community so it's less useful. We want to encourage thoughtful posts that have a life beyond a few days. We want others to find these topics from search engines and we want to build a crowdsourced knowledgeable for Invision Community.

If we were to create an official Discord, it would create a brain drain and instead of us being able to look back and look at feature request trends, or customers being able to search for answers to their questions we have a 'here and now' relatively informal chat room.

[Ibai]

2 hours ago, Matt said:

Discord has its place.

It's a great tool if you're just starting a community and want to see if there's a need, or you want a semi-asynchronous chat that focuses on a 24-48 hour time window.

However, we have a mature support community so it's less useful. We want to encourage thoughtful posts that have a life beyond a few days. We want others to find these topics from search engines and we want to build a crowdsourced knowledgeable for Invision Community.

If we were to create an official Discord, it would create a brain drain and instead of us being able to look back and look at feature request trends, or customers being able to search for answers to their questions we have a 'here and now' relatively informal chat room.

Very good and worked answer! 👏