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Posted

I noticed the plans have changed. I can't seem to find an announcement on the plans being changed ? It went by concurrent users now it goes by impressions ? I am going to stay on the same plan ? When is it going to upgrade me ? I don't seem to have an email on this either.

Posted
12 minutes ago, NightOwlHacks984 said:

I noticed the plans have changed. I can't seem to find an announcement on the plans being changed ? It went by concurrent users now it goes by impressions ? I am going to stay on the same plan ? When is it going to upgrade me ? I don't seem to have an email on this either.

The plans changed this week and an email sent out to inform everyone, maybe check your spam folder?

Posted
1 hour ago, Markus Jung said:

I also did not get an email yet. Was it also send to cloud customers? I do get other mails from Invision.

I'm not on the cloud servers and I did receive the email mentioned. Maybe ended up in your spam folder?

Posted
1 minute ago, Charles said:

We have not yet sent an email to clients on our platform as nothing really changed for them. We will send something soon to clarify but in the mean time your old plan stays the same. 

Ahhh so that explains the confusion here, thank you for the clarification Charles. 👍

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Posted
6 minutes ago, TDBF said:

Ahhh so that explains the confusion here, thank you for the clarification Charles. 👍

Yes I understand confusion but we weren’t in a rush as there’s no real impact to anyone on the platform. Of course new plan purchases are different. 

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