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Editing the "registration is complete" email template

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We have been using Ipboard since January 2016. 

I wanted to edit "registration is complete" email template, but I couldn't find it in the email templates.

So I wrote to support but they told me to buy extra support for it. Why should I get extra support for something so simple?

Email templates section have many templates, but why no template for email content sent to new members?

Edited by azcazc
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