xdmin Posted June 11, 2021 Posted June 11, 2021 I moved a lot of forums a few hours ago, but they do not move and are stuck on the "moving/deleting" status for 3 hours now. It does not change front end either. It worked last week. What is typically wrong when this happens?
Nathan Explosion Posted June 11, 2021 Posted June 11, 2021 In your ACP, search for 'task' and click on Task Method What method are you using?
Jim M Posted June 11, 2021 Posted June 11, 2021 As Nathan mentioned, check if you're using the traffic, cron, or cloud: traffic - you will need to have visitors on your community's front-end for these tasks to process. if traffic is minimal and you're self-hosted, running tasks manually or cron will be a good idea. cron - likely your cron is failing and you'll need to have your server administrator check the logs. Can post the error here. cloud - if you're on our Cloud, try navigating the front-end to kick start the tasks. If they don't start moving, please submit a ticket.
xdmin Posted June 14, 2021 Author Posted June 14, 2021 (edited) Thanks for the good reply. Yes, its likely that this is because of some cron not running properly. Good catch. After i wrote here, there was a blood red error message notifying me about this cron task also. Because we could not find any problems with cron we had to change to "run automatically with traffic" This fixed it. But the posts i marked for delete or move prior to my admin setting change remain stuck. I have no way to stop the status it is in currently, and i cannot delete them either. How can I get the forums I deleted to wake up again, so I can delete or move them properly, now with the correct setting? Edited June 14, 2021 by xdmin
xdmin Posted June 14, 2021 Author Posted June 14, 2021 No, nevermind my last post. It fixed itsself after the settings was saved. Solved. Thanks!
Recommended Posts