kreitttbw Posted February 2, 2021 Share Posted February 2, 2021 Hi everyone, So I have IPS connected to my subdomain. My main domain has a Crisp chatbox for users. I'm trying to get that chatbox into my subdomain, but not quite sure how. I've tried pasting the HTML code into the <head> of the globaltemplate, but it's not working - no chatbox populates. Has anyone been able to do this? There's no direct integration through Crisp to connect to Invision. I'm copying the Crisp code straight from their website settings module and pasting it after <head> and before </head> below the following code: Quote {template="favico" app="core" group="global" location="front" params=""} Should I be doing this differently? Is it just not possible to incorporate this into this website? Thanks for your help! Link to comment Share on other sites More sharing options...
bfarber Posted February 2, 2021 Share Posted February 2, 2021 Open your browser developer tools and see if any errors are registered. kreitttbw 1 Link to comment Share on other sites More sharing options...
Solution kreitttbw Posted February 2, 2021 Author Solution Share Posted February 2, 2021 (edited) Thanks for your comment @bfarber. The crisp team was able to identify that, since it was going into PHP code, $crisp was being interpreted as a variable. They had me take out a section of their given code and it worked. Code to take out: Quote window.$crisp = []; Edited February 2, 2021 by Joss Leal Include section of code that will allow Crisp chat code to work with Invision. bfarber 1 Link to comment Share on other sites More sharing options...
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