The Old Man Posted December 3, 2020 Share Posted December 3, 2020 I couldn't find any documentation on this but what does the Void Account button do in Commerce? It appears in Customer View, below Primary Billing Address. Many thanks. Link to comment Share on other sites More sharing options...
Solution Ryan Ashbrook Posted December 3, 2020 Solution Share Posted December 3, 2020 It does a number of things: Cancel all invoices. Resolve all support requests. Ban the account. Add a note indicating why the account was voided. Void or refund all transactions. Cancel all billing agreements. Cancel all purchases. All of these are elective, so you decide what happens when you void an account. The Old Man and Meddysong 1 1 Link to comment Share on other sites More sharing options...
The Old Man Posted December 3, 2020 Author Share Posted December 3, 2020 Thanks Ryan, I had no idea! Link to comment Share on other sites More sharing options...
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