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Posted

I've sent 110,000 emails over the last few days and Amazon have shut me down.

I sent 100-150 a day normally, so what has this happened? Absolute joke this is and shouldn't be happening.

Posted
59 minutes ago, marklcfc said:

I've sent 110,000 emails over the last few days and Amazon have shut me down.

I sent 100-150 a day normally, so what has this happened? Absolute joke this is and shouldn't be happening.

One time this happened to me. Here's what IPS told me at the time. Not sure if it's still relevant or not but figured it's better to share than not!

Quote

Please ensure that you disable the email sharer feature for all groups, it seems bots have found this lately and are using it to send mass spam. 

You can search your admincp for "share" and the share options should come up, I would disable this for all groups. You need to disable the one that said email for all groups. 

 

Posted (edited)

Yes that happened first time with me, since thats been disabled I hadn't had an issue. Also when that happened I had no end of bounced failed to deliver emails. This time I have none of them after 411,000 emails were attempted

Edited by marklcfc
Posted (edited)
4 minutes ago, Paul E. said:

What version of IPS do you have installed, @marklcfc?

Do you have anything other than IPS installed on your server? Any newsletter or other type applications setup to send outbound mail?

Latest version, minimal addons none that use emails. I can't even see what emails were being sent out through Amazon SES to know what the issue. I've had no fail to delivers back to my email. Even the bounce rate is low considering how many were sent out. What exactly am I supposed to do? Invision offered nothing in ticket either. Now no emails are being sent out at all. 411,000 emails in 3 days is serious issue that requires looking into surely

Edited by marklcfc
Posted (edited)

I think I've somehow been hacked.

My spotify was taken over yesterday. This with Amazon has been going on since the 13th and I've just had someone tried to log in to my facebook. Can anyone help me

Edited by marklcfc
Posted
4 hours ago, marklcfc said:

I think I've somehow been hacked.

My spotify was taken over yesterday. This with Amazon has been going on since the 13th and I've just had someone tried to log in to my facebook. Can anyone help me

This may be an issue where your credentials were compromised. Change all your passwords. Do not reuse passwords. Do not reuse passwords. Oh, do not reuse passwords.

Posted (edited)
11 minutes ago, Paul E. said:

This may be an issue where your credentials were compromised. Change all your passwords. Do not reuse passwords. Do not reuse passwords. Oh, do not reuse passwords.

Its 2:30am and I’ve spent the last 4 hours changing them all. I admit Spotify and Facebook had the same password but my Amazon ses was completely different and impossible to know unless you saw it written down. I can’t understand what’s gone on with it and to send that many emails. 

Edited by marklcfc
Posted

Unfortunately (and I haven't looked at your ticket to see if there are any more details there)....neither can we. We don't log every email sent or anything like that, we only log when there is a failure to send an email that is reported back to us.

That's why I suggested reaching out to Amazon to get more details on what exactly was sent. This would significantly help in determining where the problem lies.

Posted
11 minutes ago, Paul E. said:

So you used the same username/password combination on the compromised web site (whatever 123rf is) as you did for your servers?

No I used the same combination on Facebook, Spotify which were got into.

My Amazon SES was also compromised hence this topic, but that used completely different email and password which leaves me a bit confused. 

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