User registration Error code: EX1364

[Sheffielder]

 

People trying to register getting Error code: EX1364

Anyone know what the error code is?

Sorry, there is a problem

Something went wrong. Please try again.

Error code: EX1364

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• Existing user? Sign In

 

 

[Adriano Faria]

You better take a look in your logs. There’s a column without a default value.

[Sheffielder]

Hmmmm

Could this be it?

IPS\Db\Exception: Field 'fav_games' doesn't have a default value (1364)

 

I've literally no idea what that could be

Edited March 22, 2020 by Sheffielder

[Adriano Faria]

It’s a 3rd-party resource for sure. Disable all 3rd-party resources and go testing, enabling one by one. You will find the culprit then you should ask for support.

[Sheffielder]

 

 

Thank you very much!

Will get on it now..

[Adriano Faria]

Oh I don't think you need. See:

It seems you have columns form an old Arcade app, probably from IP.Board 3.4.  I would submit a ticket, if that's the case, then they can drop all these unused columns.

[Sheffielder]

 

Yeah looks like that!

Thank you so much - really appreciated

[Sheffielder]

 

Hey all,

Support have confirmed I need to delete a column in my database

Does anyone know how to do this as I've no idea

 

[Adriano Faria]

First make a backup of your database.

In your SQL Toolbox (Admin CP) or PHPMyAdmin (host panel):

alter table core_members drop column fav_games;

[Sheffielder]

Done - thank you my friend!

[ejoy]

On 3/23/2020 at 4:45 PM, Adriano Faria said:

First make a backup of your database.

In your SQL Toolbox (Admin CP) or PHPMyAdmin (host panel):

 

alter table core_members drop column fav_games;

 

hi mate, I have same problem while sign up, but have not see any column like fav_games; in my sql core_members. any other solution form anyone?

[Marc]

Just now, ejoy said:

hi mate, I have same problem while sign up, but have not see any column like fav_games; in my sql core_members. any other solution form anyone?

Is it showing exactly the same error? And at which point are you seeing this?

[ejoy]

I am seeing this when submit to create account after entering all credentials. 

[Adriano Faria]

You need to see the content of the system log in your ACP.

[ejoy]

Just now, Adriano Faria said:

You need to see the content of the system log in your ACP.

could you please clarify what exactly I should do in ACP.

[Adriano Faria]

See System Logs on this page:

Post the latest entry.

[Marc]

The error you are getting returned is

"IPS\Db\Exception: Field 'twoStep_activation' doesn't have a default value (1364)"

This isnt a field from our members table, and must be coming from an old 3rd party application. 

[ejoy]

I disabled 3rd party application now the error has been changed: You are not permitted to register a user account with this site.

Error code: 2S129/1

[Miss_B]

15 minutes ago, ejoy said:

I disabled 3rd party application now the error has been changed: You are not permitted to register a user account with this site.

Error code: 2S129/1

This looks like the error thrown by the Anti Spam Defense. 

[ejoy]

hi there i cannot get rid from this problem at all. what is the solution please? the problem is still either Something went wrong. Please try again. or you are not permitted to register a suer account with this site. 

[Marc]

On 9/10/2023 at 6:06 AM, ejoy said:

hi there i cannot get rid from this problem at all. what is the solution please? the problem is still either Something went wrong. Please try again. or you are not permitted to register a suer account with this site. 

This is a ban message. So people are either being caught in the spam service, or you have other ban filters in place. So you need to check both of those

You do need to bear in mind, if thats while testing yourself, you are likely getting caught by the spam filter. You are registering over and over so it thinks you are spam. You would need to whitelist yourself if testing