On the menu bar by default was a link to support - when I try to press this I get the following error message

Sorry, there is a problem

The area you are attempting to access is currently offline. Please try again later.

Error code: 2S100/4

Where do I configure this? and  what should show on this page?

 

Thanks

Edited October 16, 20186 yr by Wren

That message indicates the Commerce application is disabled/offline.

Check the ACP -> Applications page and check the icon to the right of the entry for Commerce. Is it in red (disabled)?

You can click the icon to put it back online. If that does not resolve the issue, please open a ticket to support and we'll be glad to assist.