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Not "Remembering" Me on Mobile


Ford Doctor

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Posted

So I am new to Version 4 and I have been visiting my site and forums regularly with my smart phone. When I log in I check the Remember Me box assuming that I would stay logged in, but I don't. If I close my web browser (Safari) or put my phone to sleep and then come back I am no longer logged in. So is this an issue with IPS4 or my phone? Even when I was still using IPS3 it did not keep me logged in. I am not aware of any settings on my iPhone but that does not mean that there aren't any that could affect this. Anyone have a suggestion?

Posted

Hi @Ford Doctor have you enforced one web address for your site ?

e.g logging in at www.website.com vs website.com will cause this issue

same with HTTP and HTTPS, you’ll want to ensure you have them all redirect to the desired version to keep the sessions consistent.

Posted
17 hours ago, Ford Doctor said:

I am not aware of any settings on my iPhone but that does not mean that there aren't any that could affect this. 

Are you blocking cookies? Settings → Safari

Posted
On 10/23/2017 at 3:49 AM, opentype said:

Are you blocking cookies? Settings → Safari

 

You would think it would have been too obvious but I had been running Safari in Private mode continuously. Problem solved. :)

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