Site (4.2) down after installing plugin

[Michel_72]

Hi, my site just when down complately (error 500) after merely installing a plugin that was posted by IPS staff that would enable me to control the relative date/time format.

Customisable_Date_Formats.xml

https://invisioncommunity.com/forums/topic/406253-please-restore-date-format-editing-ability-in-ips4/?tab=comments#comment-2518773

I have tried to remove the plugin from the database in core_plugins but that didn't solve the issue.

What to do?

I have filed a support ticket, but that could take a while.

[Michel_72]

The issue has been resolved by removing the plugin from the database and by removing the file /plugins/hooks.php

[pequeno]

3 hours ago, Michel_72 said:

The issue has been resolved by removing the plugin from the database

How to remove plugin from database?

 

3 hours ago, Michel_72 said:

removing the file /plugins/hooks.php

But is this file necessary? After removing, you need to restore this file?

[Stuart Silvester]

22 minutes ago, pequeno said:

How to remove plugin from database?

 

But is this file necessary? After removing, you need to restore this file?

The better way is to delete hooks.php and then uninstall the plugin in the AdminCP. Deleting the plugin from the database will not remove it properly. Alternatively, if you're having an issue, submit a support ticket.