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High traffic - establishing secure connection - time outs


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Posted

I am experiencing issues since moving to a https / secure connection, but don't know if it's related. Once it gets to the point I have 900-1000 on my site (going by real time stats on analytics) my site stops loading up despite server load and memory usage being low. It says 'establishing secure connection' for around 20-30 seconds and then times out. It only starts to load again once the number has reduced to around 800.

I don't believe this happened before I switched to https. Does the free cPanel certificate that my hosts use have any limits that could cause this?

Any ideas why this happens?

  • 2 months later...
Posted
16 minutes ago, Saurabh Jain said:

My traffic has reduced drastically as well ... But I am on IPS cloud and I am not able to diagnose 

but I have mooved from http to https as well

If  you are experiencing any errors as the customer above is, please submit a ticket and request it be sent to cloud support, we are not aware of any errors with your site however.  

The user above is talking about SSL time outs in this case not traffic reduction though, which can be affected my many things really. 

Posted
59 minutes ago, Rhett said:

If  you are experiencing any errors as the customer above is, please submit a ticket and request it be sent to cloud support, we are not aware of any errors with your site however.  

The user above is talking about SSL time outs in this case not traffic reduction though, which can be affected my many things really. 

however if there are time outs.....  there will be reduce interaction... and user will not share it again.... my traffic is more when people share it on facebook

I have created ticket once....  will create again.............but untill I diagnose  - support cannot help much....

if i can share problem they will surely work only solution...

I am in a case of unknown unknown problem  or  in known to world and unknown to me 

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