Refresh problem with IPS 4.1.17

[Jibeji]

Hello,

When I clik on the Sign-In button, the popup appears. After filling login and password and clicking Sign-In, the popup remains displayed.

If I refresh the page, I am correctly logged in.

Same behavior with Log Out...

It seems the page doesn't refresh anymore. I can't see any error in the log files.

[Adlago]

Other members have this issue?

If Yes -Go to ACP - Support and mark " Something isn't working correctly " -> Continue. This remove cache.

If No - Remove cache and cookies your browser or used other browser.

[Jibeji]

All the members, whatever the browser they use.

Thanks for the tip Adlago but that didn't solve the issue.

[Adlago]

Try this

Remove all files directory 'datastore'

PP. In the default ips theme has this issue?

[Jibeji]

Hi,

Cleaning the 'datastore' directory solved the issue.

Thanks a lot.

[Adlago]

Sometimes effects cause stress administrator - but to solve is easy ...
I am glad that my advice helped.

[Jibeji]

Hi,

I still encounter the problem. When I reinstall everything from scratch, I works fine 10 minutes then fail again.

I have raise a support, and they absolutely don't know what happens, so they pretend it's a server misconfiguration. Easy...

Any idea?

[Adlago]

Give a link to your website.

[Jibeji]

http://ns3057235.ip-213-32-27.eu/forum/

You can log in with guest / guest

[Adlago]

1 hour ago, Jibeji said:

http://ns3057235.ip-213-32-27.eu/forum/

You can log in with guest / guest

try this

1. Change Data Storage Method - In Advnced Configuration

2. Check issue sign in. I think that will is OK.

3. Remove cache in Support - " Something isn't working correctly "

4. Remove all file directory 'datastore'

5. If everything works and sustainable tomorrow, try recover Data Storage Method

 

[Jibeji]

I have done that, and the issue is still present.

 

[Adlago]

Open Support -> SQL Toolbox

Copy and paste

REPAIR TABLE `core_members`

And 'Run Query'

[Jibeji]

The status is now OK

[Adlago]

Also

REPAIR TABLE `core_login_handlers` 

 

[Jibeji]

Table	Op	Msg_type	Msg_text
ipb4.ibf_core_login_handlers	repair	note	The storage engine for the table doesn't support repair

[Adlago]

And

OPTIMIZE TABLE `core_login_handlers` 

 

[Jibeji]

It's better but the problem remains

 

Table	Op	Msg_type	Msg_text
ipb4.ibf_core_login_handlers	optimize	note	Table does not support optimize, doing recreate + analyze instead
ipb4.ibf_core_login_handlers	optimize	status	OK

[Adlago]

OPTIMIZE TABLE `core_store` 

 

[Jibeji]

Done, but not better.

It's late here, going to bed. Thanks for your help Adlago, if you have others ideas, do not hesitate.

[Daniel F]

Please submit a ticket so we can investigate this issue 

[Jibeji]

Done, Support guys pretend it's a server misconfiguration but are not able to tell where to to look at. Easy for them...

Here is their answer:

Quote

I'm afraid we are not able to provide any server side configuration assistance or troubleshooting, however the symptoms your site is displaying here are indicative of a configuration issue.

 

By the way, I am an Invision customer since 2011, none of the technical supports I have raised (5 or 6) were never answered with a solution. It was either out of their scope or not product related.

[TDBF]

58 minutes ago, Jibeji said:

Done, Support guys pretend it's a server misconfiguration but are not able to tell where to to look at. Easy for them...

Here is their answer:

 

By the way, I am an Invision customer since 2011, none of the technical supports I have raised (5 or 6) were never answered with a solution. It was either out of their scope or not product related.

Do you have Cloudflare, Memcache, OPCache, Varnish or any Caching enabled on your server? If you do, I would suggest that you turn them off one by one to see if there is any change or clear their caching.

[Jibeji]

 

The instance runs on a dedicated hardware (CentOS 7), there is no cache at all.

Here the my Apache configuration:

<VirtualHost *:80>
        ServerAdmin webmaster@mydomain.org
        DocumentRoot /home/www
        ServerName ns3057235.ip-213-32-27.eu
        ErrorLog logs/error_log
        CustomLog logs/access_log combined
</VirtualHost>

 

ServerRoot "/etc/httpd"
Listen 80

Include conf.modules.d/*.conf
#

AddType application/x-httpd-php .php
AddType x-mapp-php5 .php

<Directory />
    AllowOverride none
    Require all denied
</Directory>

DocumentRoot "/home/www"

<Directory "/home/www">
    Options Indexes FollowSymLinks
    AllowOverride All
    # Allow open access:
    Require all granted
</Directory>

<IfModule dir_module>
    DirectoryIndex index.php index.html
</IfModule>

<Files ".ht*">
    Require all denied
</Files>

ErrorLog "logs/error_log"
LogLevel warn

<IfModule log_config_module>
    LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined
    LogFormat "%h %l %u %t \"%r\" %>s %b" common

    <IfModule logio_module>
      # You need to enable mod_logio.c to use %I and %O
      LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio
    </IfModule>
    CustomLog "logs/access_log" combined
</IfModule>

<Directory "/var/www/cgi-bin">
    AllowOverride None
    Options None
    Require all granted
</Directory>

<IfModule mime_module>
    TypesConfig /etc/mime.types
    AddType application/x-compress .Z
    AddType application/x-gzip .gz .tgz
    AddType text/html .shtml
    AddOutputFilter INCLUDES .shtml
</IfModule>

AddDefaultCharset UTF-8

<IfModule mime_magic_module>
    MIMEMagicFile conf/magic
</IfModule>

EnableSendfile on

IncludeOptional conf.d/*.conf

 

All cache disabled :

[root@ns3057235 conf.modules.d]# grep cache *
00-base.conf:#LoadModule authn_socache_module modules/mod_authn_socache.so
00-base.conf:#LoadModule cache_module modules/mod_cache.so
00-base.conf:#LoadModule cache_disk_module modules/mod_cache_disk.so
00-base.conf:#LoadModule socache_dbm_module modules/mod_socache_dbm.so
00-base.conf:#LoadModule socache_memcache_module modules/mod_socache_memcache.so
00-base.conf:#LoadModule socache_shmcb_module modules/mod_socache_shmcb.so

 

 

 

[Adlago]

Perhaps you have Furl error.
Sign In in your website address directly ....ipsconnect php

304	8.035609000	192.168.0.100	213.32.27.127	HTTP	889	GET /forum//applications/core/interface/ipsconnect/ipsconnect.php?do=crossLogin&key=ec25a187d69b2b973cb77a86571f83e3&url=http://ns3057235.ip-213-32-27.eu/forum//applications/core/interface/ipsconnect/ipsconnect.php&id=16304&returnTo=http://ns3057235.ip-213-32-27.eu/forum/ HTTP/1.1 

In my site Sign In is executed

34	11.872508000	192.168.0.100	78.142.63.182	HTTP	981	GET /consults/?_fromLogin=1 HTTP/1.1 

Try to Advanced Configuration -> Friendly URLs : "Revert to default configuration"

[Jibeji]

Hi,

I can't find  "Revert to default configuration" in that menu.

Is it because I didn't change anything?