private messaging button not showing

[Mike Outram]

Trying to find how to enable private messaging between members. 

On my forum I seem to be missing the 'message' button. (bottom image)

Is there some setting I'm missing? (no jokes!)

Thanks,

Mike

[SaltyBart]

Have you enabled massages at: acp>>system>>applications>>system>>messages ? 

[Mike Outram]

Hi @R-023 Yes that's enabled. And the permissions are set right. 

Any other ideas?

[SaltyBart]

Submit a ticket for support, i cant find other settings... 

Edit: Is this problem for al members ?

[Mike Outram]

yep, 

I tried composing a pm from the email link at the top of ipb, but i can't send messages. It says "*user* cannot receive messages".

 

[Mark H]

That specific error text means that either the member has disabled their messenger themselves in their user controls, or that their Inbox is full.

[KentT]

Where is the setting for them to enable/disable messages in their Account Settings or elsewhere? I'm dealing with a similar issue on my recently converted site.

Messages are enabled for every user group other than Guests in ACP.  

[SaltyBart]

On 23-9-2016 at 0:36 AM, Mark H said:

That specific error text means that either the member has disabled their messenger themselves in their user controls, or that their Inbox is full.

 

6 minutes ago, KentT said:

Where is the setting for them to enable/disable messages in their Account Settings or elsewhere? I'm dealing with a similar issue on my recently converted site.

Correct me if I'm wrong @Mark H, there is not a setting to disabled this option for all members @KentT 

[KentT]

Here is where I enabled Messages in the ACP>System>System, then edited the Permissions.

But, neither I nor my users see the link you show on the Inbox.  Mine are working, some other users are not.

[SaltyBart]

Click on Go to inbox and then you have the option.

Also you can edit this in the AdminCP from each user separated.

[KentT]

9 minutes ago, R-023 said:

Click on Go to inbox and then you have the option.

Also you can edit this in the AdminCP from each user separated.

Thanks, that's a starting point at least!