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Ideas for canned/boiler plate/template replies


Gabriel Torres

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Posted

Hi guys,

There is one particular forum in our community that the moderadors want to have a database of canned replies, only accessible to them, so when users post there, they would simply choose a reply from a drop-down menu. I think this could be achieved through the multi-moderation feature; however, they need to have the ability to add/delete/edit these canned replies, and AFAIK, multi-moderation configuration is only accessible through the ACP.

Any ideas of how we could accomplish that?

Of course, ultimely we can hire a developer to create an app or plugin for that, but I want to check if there isn't a solution available already.

Thank you in advance.

Gabriel.

Posted

Maybe use 'Saved Actions' (once created, accessible via the 'Moderator Actions' dropdown, and can be restricted to be used in one, some or all forums in a community)

And to give them the ability the add/delete/edit these then add them (or the group they are in) as an administrator (so they can access the ACP) but restrict them to only being able to use Forum -> Saved Actions

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