Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt November 11, 2024
TritonTr Posted November 7, 2015 Posted November 7, 2015 Just bought my new domain name and want to add it so it can be used. I can't find where to change this in the admincp section... Once signed in I only have the options of the left side where I can't find anything about it. I do not have any other menus in my admincp. There should be a redirect thing some where but I can't seem to find it. Is this doable yourself or do you gotta put in a ticket to have it done and wait a week before someone even gets back with you about it? If someone could point me in the right place in the admincp to do this myself, I would be very thankful..
AndyF Posted November 7, 2015 Posted November 7, 2015 Are you self hosted or using IPS's 'Cloud' hosting ?
TritonTr Posted November 7, 2015 Author Posted November 7, 2015 Cloud hosting I guess. It's the plus 40 deal. It's only a small forum.
Mark H Posted November 9, 2015 Posted November 9, 2015 If you're a hosting customer, we have to make the change to use your Domain, that's not something you are able to do. Please see this KB article: https://www.invisionpower.com/support/guides/_/install-and-getting-started/using-your-own-domainsub-domain-for-ips-community-in-the-cloud-r305 then file a ticket to Cloud Support and we can make the change. Thank you.
TritonTr Posted November 9, 2015 Author Posted November 9, 2015 Thank you, that's all I needed too know. Not sure how I missed that page as I looked forever before I even made this post..
AndyF Posted November 9, 2015 Posted November 9, 2015 Just one minor thing, remember to include the domain name in the ticket I know it sounds obvious but it has been known to omit it sometimes.
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