Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
TritonTr Posted November 7, 2015 Posted November 7, 2015 Just bought my new domain name and want to add it so it can be used. I can't find where to change this in the admincp section... Once signed in I only have the options of the left side where I can't find anything about it. I do not have any other menus in my admincp. There should be a redirect thing some where but I can't seem to find it. Is this doable yourself or do you gotta put in a ticket to have it done and wait a week before someone even gets back with you about it? If someone could point me in the right place in the admincp to do this myself, I would be very thankful..
AndyF Posted November 7, 2015 Posted November 7, 2015 Are you self hosted or using IPS's 'Cloud' hosting ?
TritonTr Posted November 7, 2015 Author Posted November 7, 2015 Cloud hosting I guess. It's the plus 40 deal. It's only a small forum.
Mark H Posted November 9, 2015 Posted November 9, 2015 If you're a hosting customer, we have to make the change to use your Domain, that's not something you are able to do. Please see this KB article: https://www.invisionpower.com/support/guides/_/install-and-getting-started/using-your-own-domainsub-domain-for-ips-community-in-the-cloud-r305 then file a ticket to Cloud Support and we can make the change. Thank you.
TritonTr Posted November 9, 2015 Author Posted November 9, 2015 Thank you, that's all I needed too know. Not sure how I missed that page as I looked forever before I even made this post..
AndyF Posted November 9, 2015 Posted November 9, 2015 Just one minor thing, remember to include the domain name in the ticket I know it sounds obvious but it has been known to omit it sometimes.
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