November 7, 2015 in Technical Problems
Just bought my new domain name and want to add it so it can be used. I can't find where to change this in the admincp section... Once signed in I only have the options of the left side where I can't find anything about it. I do not have any other menus in my admincp. There should be a redirect thing some where but I can't seem to find it. Is this doable yourself or do you gotta put in a ticket to have it done and wait a week before someone even gets back with you about it? If someone could point me in the right place in the admincp to do this myself, I would be very thankful..
Are you self hosted or using IPS's 'Cloud' hosting ?
Cloud hosting I guess. It's the plus 40 deal. It's only a small forum.
If you're a hosting customer, we have to make the change to use your Domain, that's not something you are able to do. Please see this KB article:
then file a ticket to Cloud Support and we can make the change.
Thank you, that's all I needed too know. Not sure how I missed that page as I looked forever before I even made this post..
Just one minor thing, remember to include the domain name in the ticket I know it sounds obvious but it has been known to omit it sometimes.
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