Square Wheels Posted September 28, 2015 Posted September 28, 2015 I have a moderator group and two of the mods say they no longer have the drag and drop area to attach pics. Is this a setting I may have messed up? I've looked for it but can't find it. Thanks
Jim M Posted September 28, 2015 Posted September 28, 2015 Do they have the ability to browse and upload, just drag/drop isn't working?
Square Wheels Posted September 28, 2015 Author Posted September 28, 2015 My editor on my site looks like it does on this site. They say they don't have the drag and drop area. They are not getting an error. And, wow, 2 minutes for a reply!
Jim M Posted September 28, 2015 Posted September 28, 2015 Do you have a custom theme? What browser are they using? There is no setting to "turn off" drag/drop, at least on a group basis.
Square Wheels Posted September 28, 2015 Author Posted September 28, 2015 3 minutes ago, Jim M said: Do you have a custom theme? What browser are they using? There is no setting to "turn off" drag/drop, at least on a group basis. My editor on my site looks like it does on this site. They say they don't have the drag and drop area. They are not getting an error. And, wow, 2 minutes for a reply! ---------------------------- Odd, I clicked the Quote button and above is what happened. Anyhow, I do have a few simple themes, I asked what theme / browser they are using. One of the mods uses mobile only and they said (last week) that they didn't have the "button" (not sure what they meant) any longer. I took away their mod rights and it was back. It seems I have messed something up.
Square Wheels Posted September 28, 2015 Author Posted September 28, 2015 OK, one of them responded. They said they did have the drag and drop area, and now they don't. They were using the default theme, but tried some of the others and still have the issue. One of the mods edited user profile images and I took that away from them. I suspect I made a mistake when I made those changes. I just logged in as that user and this is their editor.
Jim M Posted September 28, 2015 Posted September 28, 2015 Doesn't look like the they have upload permissions. Ensure that on the Forum Discussion (ACP -> Community -> Forums) that the member group has permission to upload and also in the member group has the permission to upload (ACP -> Members -> Groups -> Content tab, Uploads heading)
Square Wheels Posted September 28, 2015 Author Posted September 28, 2015 3 minutes ago, Jim M said: Doesn't look like the they have upload permissions. Ensure that on the Forum Discussion (ACP -> Community -> Forums) that the member group has permission to upload and also in the member group has the permission to upload (ACP -> Members -> Groups -> Content tab, Uploads heading) Err, that was it. They were allowed to upload but they could only upload a total of 500 kb. Not sure how that got set. Thank you!
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