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Moderator can't upload pics


Square Wheels
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3 minutes ago, Jim M said:

Do you have a custom theme? What browser are they using? There is no setting to "turn off" drag/drop, at least on a group basis.

My editor on my site looks like it does on this site.  They say they don't have the drag and drop area.  They are not getting an error.

And, wow, 2 minutes for a reply! :) 

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Odd, I clicked the Quote button and above is what happened.

Anyhow, I do have a few simple themes, I asked what theme / browser they are using.  One of the mods uses mobile only and they said (last week) that they didn't have the "button" (not sure what they meant) any longer.  I took away their mod rights and it was back.  It seems I have messed something up.

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OK, one of them responded.  They said they did have the drag and drop area, and now they don't.  They were using the default theme, but tried some of the others and still have the issue.

One of the mods edited user profile images and I took that away from them.  I suspect I made a mistake when I made those changes.

I just logged in as that user and this is their editor.

56093df0331b9_HowdoyouaddpicturesnowTheC

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Doesn't look like the they have upload permissions. Ensure that on the Forum Discussion (ACP -> Community -> Forums) that the member group has permission to upload and also in the member group has the permission to upload (ACP -> Members -> Groups -> Content tab, Uploads heading)

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3 minutes ago, Jim M said:

Doesn't look like the they have upload permissions. Ensure that on the Forum Discussion (ACP -> Community -> Forums) that the member group has permission to upload and also in the member group has the permission to upload (ACP -> Members -> Groups -> Content tab, Uploads heading)

Err, that was it.  They were allowed to upload but they could only upload a total of 500 kb.  Not sure how that got set.

Thank you!

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