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September 4, 20186 yr On 8/27/2018 at 9:38 AM, Adriano Faria said: Will take a look, @Edward Shephard I have similar issue after last update. The one which you had send me worked fine. The latest one doesn't. ParseError: syntax error, unexpected ';' (0) #0 /home/xxxx/public_html/system/Theme/Theme.php(4291): IPS\_Theme::runProcessFunction('\tfunction email...', 'email__cjcontac...') #1 /home/xxxx/public_html/system/Email/Email.php(780): IPS\_Theme::makeProcessFunction('New Contact Us:...', 'email__cjcontac...', '$member, $name,...') #2 /home/xxxx/public_html/system/Email/Email.php(328): IPS\_Email::devProcessTemplate('email__cjcontac...', 'New Contact Us:...', Array) #3 /home/xxxx/public_html/system/Email/Outgoing/Php.php(41): IPS\_Email->compileSubject(Object(IPS\Member)) #4 /home/xxxx/public_html/system/Email/Email.php(518): IPS\Email\Outgoing\_PHP->_send(Array, Array, Array, NULL, NULL, Array) #5 /home/xxxx/public_html/applications/cjcontact/sources/Contact/Contact.php(108): IPS\_Email->send(Array) #6 /home/xxxx/public_html/applications/cjcontact/sources/Contact/Contact.php(85): IPS\cjcontact\_Contact->sendEmail(Array) #7 /home/xxxx/public_html/applications/cjcontact/sources/Contact/Contact.php(68): IPS\cjcontact\_Contact->sendRecord(Array) #8 /home/xxxx/public_html/applications/cjcontact/modules/front/contact/contactus.php(36): IPS\cjcontact\_Contact->form() #9 /home/xxxx/public_html/system/Dispatcher/Controller.php(96): IPS\cjcontact\modules\front\contact\_contactus->manage() #10 /home/xxxx/public_html/applications/cjcontact/modules/front/contact/contactus.php(25): IPS\Dispatcher\_Controller->execute() #11 /home/xxxx/public_html/system/Dispatcher/Dispatcher.php(146): IPS\cjcontact\modules\front\contact\_contactus->execute() #12 /home/xxxx/public_html/index.php(13): IPS\_Dispatcher->run() #13 {main}
September 6, 20186 yr Author This one is weird. The first email is sent. When you try to send again, the error occours. Still on it, @AlexJ and @Edward Shephard
September 10, 20186 yr Any update bud? Just following it up, assuming it's a quick fix for you. If not, can wait. Thank you. Edited September 10, 20186 yr by AlexJ
September 10, 20186 yr Author 10 hours ago, AlexJ said: Any update bud? Just following it up, assuming it's a quick fix for you. If not, can wait. Thank you. I wasn't available in the weekend. I'll be back to this today. Anyway, follow the file and the topic. You will get notified when they're updated. Edited September 10, 20186 yr by Adriano Faria
September 16, 20186 yr On 9/10/2018 at 8:10 AM, Adriano Faria said: I wasn't available in the weekend. I'll be back to this today. Anyway, follow the file and the topic. You will get notified when they're updated. Hello, Any update? App has been broken since last 3 weeks at least. Basically no members can use our Contact Us. So any fix to make it work, would be appreciated.
March 7, 20195 yr @Adriano Faria When I try to create a new Department, I get the following error message: Error: Class '\IPS\forums\Forum' not found (0) #0 /home/******/public_html/system/Helpers/Form/FormAbstract.php(265): IPS\Helpers\Form\_Node->html() #1 /home/******/public_html/system/Helpers/Form/Form.php(418): IPS\Helpers\Form\_FormAbstract->rowHtml(Object(IPS\Helpers\Form)) #2 /home/******/public_html/system/Node/Controller.php(469): IPS\Helpers\_Form->__toString() #3 /home/******/public_html/system/Dispatcher/Controller.php(85): IPS\Node\_Controller->form() #4 /home/******/public_html/system/Node/Controller.php(62): IPS\Dispatcher\_Controller->execute() #5 /home/******/public_html/applications/cjcontact/modules/admin/departments/departments.php(40): IPS\Node\_Controller->execute() #6 /home/******/public_html/system/Dispatcher/Dispatcher.php(152): IPS\cjcontact\modules\admin\departments\_departments->execute() #7 /home/******/public_html/admin/index.php(14): IPS\_Dispatcher->run() #8 {main} FYI, I only have Pages installed on my IPS Suite. I do not use Forums. I am on IPS 4.4.1 and using Contact Us 1.2.1 Edited March 7, 20195 yr by LDDG
March 7, 20195 yr Author 5 hours ago, LDDG said: FYI, I only have Pages installed on my IPS Suite. I do not use Forums. It checks that... at least it should. I’ll take a look within an hour or so.
March 7, 20195 yr Author What's New in Version 1.3.0: Fix error when Forums app isn't installed Compatible with IPS 4.4 only!
March 26, 20195 yr @Adriano Faria When you select the send the copy in email option - it exposes every staff email ID in the email. It should only send the email through the forum email ID. Our staff realized that all their personal email ID are sent to all users, they are annoyed like anything as they use their personal or work emails sometimes. Is it possible to fix it please? So that only website email which is more then enough? Edited March 26, 20195 yr by AlexJ
March 26, 20195 yr Author I’m not sure what you’re talking about. SEND COPY TO MY EMAIL will simply send a copy to the user who filled the form, in the email the user provided, using the outgoing email, of course. At least it should do that. I’m not sure where staff emails enter here. I’ll retest it tomorrow, anyway. Edited March 26, 20195 yr by Adriano Faria
March 27, 20195 yr Author 13 hours ago, AlexJ said: Is it possible to fix it please? So that only website email which is more then enough? I see what you mean. Ok, let me see if it can send CC.
March 27, 20195 yr Author @AlexJ Additional Department Email and Staff (groups to notify) Email will be sent as CC. Before: Now: I'll send a test version via PM. Test and let me know if it's ok.
March 28, 20195 yr Author What's New in Version 1.3.1: Additional Department email and Staff email (grou ps to notify) will now be sent as CC.
March 29, 20195 yr On 3/28/2019 at 7:22 AM, Adriano Faria said: What's New in Version 1.3.1: Additional Department email and Staff email (grou ps to notify) will now be sent as CC. Thank you @Adriano Faria for super quick fix! One another small issue - Can you please help how to fix it? If i click on Red highlighted Contact Us - I get error mentioned in the screenshot. Now if I click on 2 buttons it works. Also is their any reason 2 show - 2 buttons? Than you once again for quick fix!
March 29, 20195 yr Author I’ll fix it a future version. I just released a new version. I will provide a quick fix, it possible, in next few days. ------------------------------------------------------------------ EDIT: just tested and breadcrumb works fine to me: Edited March 29, 20195 yr by Adriano Faria Add screnvideo
April 1, 20195 yr On 3/29/2019 at 4:55 PM, Adriano Faria said: EDIT: just tested and breadcrumb works fine to me: Please try breadcrumb after sending the Contact Us. That's the one having issue. Ex - User A sends Contact Us. Then goes to confirmation page. Then wants to send Contact Us again and clicks on Contact Us breadcrumb again - that;s where the issue is. Please let me know if you need help in re-producing the issue.
April 1, 20195 yr Author 37 minutes ago, AlexJ said: Please try breadcrumb after sending the Contact Us You go to a “minimal” page. There’s no breadcrumbs there: 🤷🏻♂️ Edited April 1, 20195 yr by Adriano Faria
July 12, 20195 yr @Adriano Faria - It seems like IPS 4.4.4 upgrade, I am seeing "Â" This characters in email.. send through contact us. It doesn't happen in stock email or anywhere else. Can you please help to figure out what's causing that? Ex -
July 12, 20195 yr Author Can't reproduce. Nothing changed in the app and in the core (at least I didn't find anything related to email in change log): Edit the email template in your ACP -> Customization -> Emails -> find emailtpl_notification_cjcontact (missing the language bit here; fixed in next version) -> Edit. See if you have any weird character there.
September 7, 20204 yr Hello @Adriano Faria. I bought your plugin yesterday. I really like it! I have a question though... well, two actually. First question is; I still have the contact us link at the bottom of my forum but if I disable it then I can't use the systems default ticket system. Is there a way to make both systems work together? For instance. Your plugin just creates a forum topic when the form is submitted.... IPS's contact us link has no form but when you use it, it creates a ticket. Last question... Can you get your plugin to work with the system also? That way it alerts on the forum and also creates the ticket in the system so my members will be able to go to the support link to see their ticket while your plugin created the topic as it should, so my team knows there's help needed without needing to be logged into AdminCP.
September 8, 20204 yr Author 1 minute ago, Mariusz Frackowiak said: Is there a way to make both systems work together? No. My replaces the default link, which is the expected behaviour. But you can probably access it directly. Example: https://invisioncommunity.com/contact/ Mine is /contacus/