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Withdrawals error

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My customer getting this error when trying withdrawal their account credit:

1X200/1 We're sorry, but your PayPal account isn't currently eligible to send mass payments. Please contact either PayPal Customer Service or your account manager.

All API info from paypal is ok in right fields.

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Ok, I think this Is useless for me, too much restrictions. I have to manual send as a gift to email account.

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