Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Yesterday at 02:04 PM
nuberry Posted April 24, 2015 Posted April 24, 2015 I know this might be in the wrong section but i don't know where else to put it.I paid for a plugin and I have a receipt and invoice number from paypal. Its off my card, yet marketplace says its still pending, one week later and still nothing.Really shocking.i would like to purchase another 3 x plugins worth 100 dollars , but I am to afraid I'll lose my money .I have made many payments from paypal , including IPB and its all been almost intstant.I have been given the run around.and would like to know why a 15 dollar payment is taking so looooooooooooooooooooooooong.
craigf136 Posted April 24, 2015 Posted April 24, 2015 Send a ticket for the attention of customer service.
socceronly Posted April 24, 2015 Posted April 24, 2015 It will get sorted out.Given the timing, you are effectively jumping into the middle of a support tsunami.They are currently juggling everything that is possible to juggle.
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