February 25, 2015 in Feedback
Hi i have recently tryed to login on this board unsuccesfully, it was keep saying that it dont find any account associated with my email.This was happening when trying to login from the right upper corner.I have sent two messages on contact us,anyway like usual no response.WTF is this? I login under ipb346 i think,where the client area is ,from the menu IPS Clients,but when i go on forums,downloads,etc(on V4.0) i was not logged in.I managed to login on one popup window from downloads.This board is way worse than the old one.Thanks.
A verry pissed off client.
This happens to me A LOT.
It seems to be associated with certain machines. It's like the cookies get all wacky or something. My solution so far has been to use forgot password option and reset the password back to the same one I always use. Some times it works, other times I get logged in only to click around for a minute and get logged out again. It's quite frustrating.
We recently enforced that all logins must be routed through invisionpower.com. While this was the case previously, if you had an old password stored on our company forums it may have continued to work. Further, we also enforced that logins must be done using your email address (since your name may not be the same here as it is in your client area). We also found a problem recently with certain special characters used in passwords that may have prevented a successful login.
If you have had trouble logging in, we recommend that you
If you continue to have trouble, please submit a ticket so we can take a look. A handful of users for instance had their accounts locked due to several invalid login attempts, which we've reset (but it can happen again so we can check your account if necessary).
This topic is now archived and is closed to further replies.
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