Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted December 9, 201014 yr One of my users has reported this one. [#CSTART-9] There was an error connecting with the chat room. Please notify an administrator. second issue within a week. Previous one was Cjoin 3. But that resolved after half an hour.
December 9, 201014 yr Author Speak of the devil, now I am having that issue. I paid for the 50 user chat room, yet having 2nd major issue within a week.
December 9, 201014 yr We are aware of this issue. We will be taking steps to address it tomorrow morning. :thumbsup:
December 9, 201014 yr I had the same error a few minutes ago.. I assume IP was working on the Chat.. There is a known issue with the system at this time. We will be taking steps to address it tonight and tomorrow (when load is low), so you should see improvement by tomorrow.
December 9, 201014 yr Basically, the service has been growing so we just need to add a new chat server into the mix. At the busiest times of day, we're starting to hit our capacity limits is all.
December 10, 201014 yr A new server was brought online today for the group of chat hosting servers. You should see an improvement on chat and no longer get any CSTART-9 errors. :thumbsup:
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