Login issues?

[Stars25]

On the log in page, it says you can either enter in your Username or Email address to log in.

I use my exact username, letter for letter and correct password and it does not work, yet when I enter in my email address and the same password it works.

Is this just me or what?

[Brian Garcia]

Make sure your user name is the login name and not the display name.

[Alex K.]

It happens for me too, but only on these forums.

[Mark]

If you created your account for the client area, then logged in to the forums, it's likely that your login name is the same as your EMail address.

[Chimpie]

As I'm still learning about IP.B, why have a log-in name and a username? Why not make it one-in-the-same?

[Mark]

[quote name='Chimpie' date='01 November 2009 - 12:11 PM' timestamp='1257077510' post='1874233']
As I'm still learning about IP.B, why have a log-in name and a username? Why not make it one-in-the-same?


That is an option if you prefer to have your community that way :)

[Chimpie]

[quote name='Mark' date='01 November 2009 - 01:53 PM' timestamp='1257097981' post='1874338']
That is an option if you prefer to have your community that way :)


Thanks Mark.

[bfarber]

IPB allows you to enable multiple login methods, and you can decide on a per-login-method basis if you want to use username or email address. Right now we have the internal/default login method, which uses username, we have converge which uses email, and we have openid all enabled.

Because internal uses username and converge uses email, the form has to allow you to enter both. On MOST forum installations, you'll have one method enabled, and only be asked for the data for that specific method (username OR email).

If you are a long-time customer, you would have a proper "username". That is, if you registered before we applied Converge to our site, or if you register here directly. If you first purchased the package through the client area, however, your username is actually your email address behind the scenes.

I know it can be a little confusing, but it's mainly due to our specific setup, and you wouldn't normally experience this confusion on your own site. :)

[Chimpie]

Thanks for the further explanation.