Amy T Posted March 23, 2007 Share Posted March 23, 2007 My client email is not the same as the one I use on this account. I also sent a ticket in as I could not log in. How ever as you can see I got logged in. Link to comment Share on other sites More sharing options...
Management Matt Posted March 23, 2007 Management Share Posted March 23, 2007 Hello Amy,I trust that you can log into your client center just fine? If you'd like us to adjust an email address for you, please let us know. Link to comment Share on other sites More sharing options...
Amy T Posted March 23, 2007 Share Posted March 23, 2007 I do not need to do I?The on the is used for my client area is an email address I hardly use any more as I pretty much closed down the URL that goes to. Link to comment Share on other sites More sharing options...
Management Matt Posted March 23, 2007 Management Share Posted March 23, 2007 No, you don't need to do so, but it'll make it easier for next week when we'll be using Converge which will mean you can sign into both Nexus and IPB with one email and password. Link to comment Share on other sites More sharing options...
Amy T Posted March 23, 2007 Share Posted March 23, 2007 what would happen if I changed the client area email to the one I use for here?The reason I ask is the passwords are not the same. Link to comment Share on other sites More sharing options...
~Dopey~ Posted March 23, 2007 Share Posted March 23, 2007 ...Converge which will mean you can sign into both Nexus......and that is? :unsure: Link to comment Share on other sites More sharing options...
Management Matt Posted March 23, 2007 Management Share Posted March 23, 2007 IP.Nexus, the application we use for our client center where one submits tickets and accesses downloads. :) Link to comment Share on other sites More sharing options...
Amy T Posted March 23, 2007 Share Posted March 23, 2007 so if I leave the email the same I could log into the forum with either email and be logged into my account? Link to comment Share on other sites More sharing options...
Management Matt Posted March 23, 2007 Management Share Posted March 23, 2007 what would happen if I changed the client area email to the one I use for here?The reason I ask is the passwords are not the same.It's likely that we'll use the client center log in authentication where possible, so you'd end up using your client center password when logging in the forum. We'll let you know which we choose before we switch over to the new system.At the very worst case you'll need to try each before you get logged in. Link to comment Share on other sites More sharing options...
Luke Posted March 23, 2007 Share Posted March 23, 2007 ...and that is? :unsure:The client center that handles billing and support (tickets).EDIT: Gah... I'm a tad slow. Link to comment Share on other sites More sharing options...
Amy T Posted March 23, 2007 Share Posted March 23, 2007 It's likely that we'll use the client center log in authentication where possible, so you'd end up using your client center password when logging in the forum. We'll let you know which we choose before we switch over to the new system.At the very worst case you'll need to try each before you get logged in.ok I will make them the same then. Link to comment Share on other sites More sharing options...
elj Posted March 23, 2007 Share Posted March 23, 2007 ED: Never mind. Link to comment Share on other sites More sharing options...
~Dopey~ Posted March 23, 2007 Share Posted March 23, 2007 IP.Nexus, the application we use for our client center where one submits tickets and accesses downloads. :)Ah right :blush: ... I knew that :whistle: ...thank you... Link to comment Share on other sites More sharing options...
zigs Posted March 24, 2007 Share Posted March 24, 2007 It's likely that we'll use the client center log in authentication where possible, so you'd end up using your client center password when logging in the forum. We'll let you know which we choose before we switch over to the new system.At the very worst case you'll need to try each before you get logged in.Is this the reason now.. I have to log into client area each time intead of being remembered? My emails are the same but passwords are different :unsure: Link to comment Share on other sites More sharing options...
PolakTom101 Posted March 26, 2007 Share Posted March 26, 2007 Did this all ready happened because I haven't noticed Converge anywhere on this board?Or was this just a step before you will use Converge. Get everyone to change there e-mail and everything? Link to comment Share on other sites More sharing options...
Digi Posted March 26, 2007 Share Posted March 26, 2007 http://forums.invisionpower.com/index.php?showtopic=233436 Link to comment Share on other sites More sharing options...
.Ryan Posted March 27, 2007 Share Posted March 27, 2007 So how come at these forums when we login in with e-mail and password, we are not redirected to that stupid converge page with all of the applications linked up to it? Or did you just edit the ACP feature for using e-mail instead of username? Link to comment Share on other sites More sharing options...
.John. Posted March 27, 2007 Share Posted March 27, 2007 If I understand correctly, Converge will soon be implemented here...but to prep for the transition e-mail address is being used... Link to comment Share on other sites More sharing options...
Digi Posted March 27, 2007 Share Posted March 27, 2007 During the syncing process, they are addressing some bugs for converge and have set login to email. Over the next week or so IPS will be initiating converge across these forums, NEXUS, and I believe IPSB. Link to comment Share on other sites More sharing options...
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