Login Method Change

[Amy T]

My client email is not the same as the one I use on this account.
I also sent a ticket in as I could not log in. How ever as you can see I got logged in.

[Matt]

Hello Amy,

I trust that you can log into your client center just fine? If you'd like us to adjust an email address for you, please let us know.

[Amy T]

I do not need to do I?
The on the is used for my client area is an email address I hardly use any more as I pretty much closed down the URL that goes to.

[Matt]

No, you don't need to do so, but it'll make it easier for next week when we'll be using Converge which will mean you can sign into both Nexus and IPB with one email and password.

[Amy T]

what would happen if I changed the client area email to the one I use for here?
The reason I ask is the passwords are not the same.

[~Dopey~]

...Converge which will mean you can sign into both

Nexus

...

...and that is? :unsure:

[Matt]

IP.Nexus, the application we use for our client center where one submits tickets and accesses downloads. :)

[Amy T]

so if I leave the email the same I could log into the forum with either email and be logged into my account?

[Matt]

what would happen if I changed the client area email to the one I use for here?

The reason I ask is the passwords are not the same.

It's likely that we'll use the client center log in authentication where possible, so you'd end up using your client center password when logging in the forum. We'll let you know which we choose before we switch over to the new system.

At the very worst case you'll need to try each before you get logged in.

[Luke]

...and that is? :unsure:

The client center that handles billing and support (tickets).

EDIT: Gah... I'm a tad slow.

[Amy T]

It's likely that we'll use the client center log in authentication where possible, so you'd end up using your client center password when logging in the forum. We'll let you know which we choose before we switch over to the new system.

At the very worst case you'll need to try each before you get logged in.

ok I will make them the same then.

[elj]

ED: Never mind.

[~Dopey~]

IP.Nexus, the application we use for our client center where one submits tickets and accesses downloads. :)

Ah right :blush: ... I knew that :whistle:
...thank you...

[zigs]

It's likely that we'll use the client center log in authentication where possible, so you'd end up using your client center password when logging in the forum. We'll let you know which we choose before we switch over to the new system.

At the very worst case you'll need to try each before you get logged in.

Is this the reason now.. I have to log into client area each time intead of being remembered? My emails are the same but passwords are different :unsure:

[PolakTom101]

Did this all ready happened because I haven't noticed Converge anywhere on this board?

Or was this just a step before you will use Converge. Get everyone to change there e-mail and everything?

[Digi]

http://forums.invisionpower.com/index.php?showtopic=233436

[.Ryan]

So how come at these forums when we login in with e-mail and password, we are not redirected to that stupid converge page with all of the applications linked up to it? Or did you just edit the ACP feature for using e-mail instead of username?

[.John.]

If I understand correctly, Converge will soon be implemented here...but to prep for the transition e-mail address is being used...

[Digi]

During the syncing process, they are addressing some bugs for converge and have set login to email. Over the next week or so IPS will be initiating converge across these forums, NEXUS, and I believe IPSB.