.John. Posted January 12, 2006 Share Posted January 12, 2006 Yes, IPSBeyond is considered support - and thus you must have a valid support license to gain access :) Link to comment Share on other sites More sharing options...
bfarber Posted January 12, 2006 Share Posted January 12, 2006 In order to have unrestricted access to IPS Beyond you must have an active support license. :) Link to comment Share on other sites More sharing options...
NickTheGreek Posted January 13, 2006 Share Posted January 13, 2006 no need to update the annual Gallery or Blog license though, right ? or you gain access to IPSB according to what you have bought as a customer ? Link to comment Share on other sites More sharing options...
.John. Posted January 13, 2006 Share Posted January 13, 2006 no need to update the annual Gallery or Blog license though, right ? or you gain access to IPSB according to what you have bought as a customer ? If you have an active IPG and/or ICB license, you gain access to their respective forums... Link to comment Share on other sites More sharing options...
Sonic98 Posted January 13, 2006 Share Posted January 13, 2006 I'm glad they finally added a alternate contact option Link to comment Share on other sites More sharing options...
Glitch Posted January 13, 2006 Share Posted January 13, 2006 In order to have unrestricted access to IPS Beyond you must have an active support license. :) Hmmmm... I did not know this ... :blink: Then the $30 might even be well spend, I guess I Link to comment Share on other sites More sharing options...
.John. Posted January 13, 2006 Share Posted January 13, 2006 Hmmmm... I did not know this ... :blink: Then the $30 might even be well spend, I guess I Link to comment Share on other sites More sharing options...
Michael P Posted January 13, 2006 Share Posted January 13, 2006 My only criticism about having to have an active support license, is that its not even official support, it has a disclaimer at the top saying that for official support you can always submit a ticket. Sure its worth having an active license but they should make it clear that ipsbeyond is official support. I can see now, that some resource sites may start to charge entry for access, but something that is lower than $30. To make people do it all they would need as an extra would be staff willing to perform upgrades and installs for people. Link to comment Share on other sites More sharing options...
bfarber Posted January 13, 2006 Share Posted January 13, 2006 However those people would not have access to our client center for official support. In the end it's up to the customer, however IPS Beyond is only one benefit of having an active support license. Link to comment Share on other sites More sharing options...
Sonic98 Posted January 15, 2006 Share Posted January 15, 2006 So, are we still unable to get more than 1 name? Link to comment Share on other sites More sharing options...
.John. Posted January 15, 2006 Share Posted January 15, 2006 I don't believe alternate contacts have yet to be supported, but they will be :) Link to comment Share on other sites More sharing options...
Michael P Posted January 18, 2006 Share Posted January 18, 2006 In order to have unrestricted access to IPS Beyond you must have an active support license. :)http://forums.invisionpower.com/index.php?...dpost&p=1163610 :whistle: Link to comment Share on other sites More sharing options...
Alex Duggan Posted January 18, 2006 Share Posted January 18, 2006 http://forums.invisionpower.com/index.php?...dpost&p=1163610 :whistle: IPS Beyond != Customer Forums The customer forums were the ones present on these forums here before they were re-organised. As they're no longer in existance, there's nothing here to give access to anymore. Link to comment Share on other sites More sharing options...
DjZvEr Posted January 18, 2006 Share Posted January 18, 2006 The site is down, does this mean that there is an upgrade going on? Link to comment Share on other sites More sharing options...
.John. Posted January 18, 2006 Share Posted January 18, 2006 The site is down, does this mean that there is an upgrade going on? Yes, there is an upgrade taking place at the moment... Shouldn't take anymore than half an hour :) Link to comment Share on other sites More sharing options...
Michael P Posted January 18, 2006 Share Posted January 18, 2006 IPS Beyond != Customer Forums The customer forums were the ones present on these forums here before they were re-organised. As they're no longer in existance, there's nothing here to give access to anymore. I know :P although technically they are forums for customers / customer forums ;) Link to comment Share on other sites More sharing options...
bfarber Posted January 19, 2006 Share Posted January 19, 2006 Alternate contacts are now supported. You can allow up to 3 of your alternate contacts access to IPS Beyond - they will have access to the sections you have granted them access to in the client center. :) Link to comment Share on other sites More sharing options...
Chuckmeister Posted January 22, 2006 Share Posted January 22, 2006 Hello My member group has suddenly been put into expired members but clearly (to me) I am still a customer to your company. Is it an issue with the license I have?? Chuck :) Link to comment Share on other sites More sharing options...
robirming Posted January 22, 2006 Share Posted January 22, 2006 My member group has suddenly been put into expired members but clearly (to me) I am still a customer to your company. Same here. :huh: Link to comment Share on other sites More sharing options...
lOgOl Posted January 22, 2006 Share Posted January 22, 2006 me too. no more access :(( Link to comment Share on other sites More sharing options...
tranceandy Posted January 22, 2006 Share Posted January 22, 2006 Same here, I think there maybe a bug in the system >_< Link to comment Share on other sites More sharing options...
lOgOl Posted January 22, 2006 Share Posted January 22, 2006 it Link to comment Share on other sites More sharing options...
Alex Duggan Posted January 22, 2006 Share Posted January 22, 2006 Please remember that IPS Beyond is in the Beta stages - there has been a problem with the task that ran earlier today to update everyones status. Am sure it'll be resolved shortly :) Link to comment Share on other sites More sharing options...
sunrisecc Posted January 22, 2006 Share Posted January 22, 2006 In my situaution I am locked out of the Feedback forum, do not have access to PMs, and when I tried to report an error on the forums, the email bounced back. The bounce-back error is as follows:brandon@invisionpower.com retry time not reached for any host after a long failure period Link to comment Share on other sites More sharing options...
FancyDining Posted January 22, 2006 Share Posted January 22, 2006 I submitted a ticket before thinking to come check here. What is the correct way to notify the relevant folks when IPS Beyond takes a dive? I had the same issues as sunrisecc when trying to make contact at IPS Beyond. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.