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Ryan H.

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Everything posted by Ryan H.

  1. Under Advanced Tools, there's a 'recache tags' tool. You may need to run that. There's also a separate 'rebuild search index' feature in core IPS that you could try running. Yes, it is compatible with the latest IPB version. Applications don't have to be updated for every single release. Yes, you will have to purchase separately for IPS 4.
  2. Probably for the same reason. Hmm. Can you delete them?
  3. Looks like the tag is getting reencoded with each loop. space = %2B; % = %25. It shouldn't do that, but I'll have to look into why. Thanks for the report. For what it's worth, your actual number is probably far less than 1000 pages. Most of those will be blank. IPS bug.
  4. I don't do release tests, but assume yes unless anyone indicates otherwise.
  5. Okay. Can you PM me ACP and FTP access to investigate? I don't have Pages to see it myself. Please send any creds via https://privnote.com for security.
  6. They're slightly mistaken, in that I never changed anything. My impression is it broke in one IPS update, and got fixed in another. If it's broken again, what IPS version are you running?
  7. Ryan H.

    Easy Pages

    Were you able to get it worked out, or do you still need help?
  8. Ryan H.

    Easy Pages

    There's a section in advanced settings in the ACP to change FURL templates. That's what my explanation was referring to. I don't have an ACP handy to tell you exactly where that is -- but if you point IPS toward this and my message above, they should be able to help.
  9. If you're not comfortable applying the fix, you can just wait until the next release. It'll be fixed then. In the mean time, ignore those three errors. Nothing is actually wrong with your site, and nothing is broken because of them. The only problem is with the support tool database checker seeing things as incorrect when they aren't.
  10. Ryan H.

    Easy Pages

    Thanks. Your site should be patched now. For anyone else, you can pretty much just change the pages/{@page} FURL template to pages/p-{@page} (or any other static text in the second part) to work around the issue. That will mean all of your page URLs change, though; for the moment, that's unavoidable.
  11. Ryan H.

    Easy Pages

    The part where I do respond and then don't hear a thing for half a week isn't helping to resolve this quickly either.
  12. Ryan H.

    Easy Pages

    Yes, in my application code. No, it would not be overwritten by updating IPS. Look, I don't know what to say to you. I've told you repeatedly that you need to have some patience (again, I cannot respond to everything in a matter of hours); I've explained the situation and how this issue is largely out of my control right now; and I asked for access to your site to work around the issue for you four days ago. You have yet to provide that access, so I am not sure how you expect me to do anything.
  13. Ryan H.

    Easy Pages

    It will require a number of code changes.
  14. Ryan H.

    Easy Pages

    Oh, my mistake. If you can PM me FTP access, I should be able to sort it out for you then. It won't be ideal, but it'll work. I never said it won't be fixed, just that my options right now are extremely limited. I can't control IPS's decisions or priorities.
  15. Ryan H.

    Easy Pages

    Yes. You're welcome to follow the bug report yourself. As it stands, I don't think it's something I can solve outside of some response to that report. There's no telling how long that might take (days, months). I could give you an alternate FURL configuration for the app to work around it, but I think you're on IPS Cloud so I'm not sure that would help anyway.
  16. I'll include it in the next update. I don't intend to release a new version for one file for something that isn't broken except for when you try to run the support diagnostic. If it bothers you, the file as Gabriel/IPS so helpfully provided will fix it.
  17. Ryan H.

    Easy Pages

    Getting a bit off-topic, but I appreciate the perspective. In general, I would always advocate running a development/test copy of production, where you try any upgrades and changes before doing it live. That should help catch issues before they become much bigger issues. Routine backups are a good idea regardless. That being said: I feel your pain. Lack of backwards-compatibility is definitely a big issue (my other app was plagued by it for a while, in one case they tweaked a feature three different ways in three consecutive releases), and contributor rants on the subject are long and numerous. There's not much to be done about it. IPS insists on being able to refactor and fix framework bugs as deemed necessary, at any time. To their credit, they have made an effort to try maintaining BC, post about breaking changes in advance, and make pre-release builds available. That's an improvement over what it was. Still, always unintended side-effects (see: this). I understand their perspective, and they do what they have to do for their own business interests. Telling people, 'hey, we won't be able to fix this bug until the next major release in a year or two because it might break other stuff' isn't an option as far as they're concerned. The flip side, of course, is that they've created an ecosystem with little semblance of stability. It's cumbersome to maintain anything substantial on it, and I think the number and state of contributors around is demonstrative. It may be there are different design decisions they could've made to alleviate these issues--a more rigid and compact core, or a formal API and semantic versioning, or TDD, or using a common framework like Symfony... but that's largely immaterial. Not the reality we live in. As for me, I try to fix my stuff when it breaks, but I've moved on to other pastures.
  18. Ryan H.

    Easy Pages

    A solution is not going to come easily. Unless IPS changes something, I don't see any real option except changing all page URLs. I opened a bug report. We'll see what happens.
  19. Ryan H.

    Easy Pages

    I can reproduce the problem reliably now, on my own install. Definitely a 4.1.14 compatibility problem. Any root URL with a query string seems to do it -- login post-redirect happens to create such a URL. Still working on how to resolve this.
  20. Ryan H.

    Easy Pages

    So...I'll look into that and get back to you. You didn't even give me 24 hours.
  21. Ryan H.

    Easy Pages

    'Has anything changed in fURL handling recently, that might explain why this was never a problem prior to now?'
  22. Ryan H.

    Easy Pages

    I'll investigate that line of thought, but they haven't given a lot to go on. No indication as to why this has never been a problem prior to now. I won't get to that prior to this weekend. You can try requesting a refund if you'd like, but they are not mine to give. Generally IPS does not give them except under very extenuating circumstances, and this probably does not qualify.
  23. Ryan H.

    Easy Pages

    ......okay then. I'll take another look on your site later this week.
  24. Are you trying to remove an actual prefix, or "[beta] ..." text at the beginning of topic titles? That tool removes text from topic titles. If you want to remove an actual prefix, look at the tag manager.
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