Ryan H.

I'm sorry to hear that, but I don't have enough info to determine precisely what's going on. The only thing I can think that would be hitting the SQL table and memcache under normal use is building the prefix cache. Unless you have a very large number of prefixes set up, that should be almost inconsequential. And once it is cached, the only thing going on is basic loads and then data referencing. There is no intensive calculation whatsoever that I'm aware of, under normal use. Are you sure memcache is working smoothly, and has sufficient memory? How many prefixes are you dealing with?

No, it does not have such a feature, and I don't have any plans to add it at this time. Unless we were just hiding rows (so pages could have less than 20 records, or whatever the case), the performance penalty would be tremendous. Thanks.

The guy you were replying to had a different problem. The support tool is not fixed, but you don't need to worry about it. It's not important, nothing is actually broken. Thanks for the help Simon. This is all correct. I don't really understand your problems, sorry. What version of IPS are you running? If it's 4.1.19.0, that's a known bug; please upgrade to 4.1.19.2.

Not a stupid question. I'm not sure if that's actually ... documented. {parse static_block="dnames"}

See attachments. Add your prefixes, then assign them to your forums.

I'm not sure what you mean. As a user, or admin? You can only add prefixes in the admin panel.

I'll be addressing that for the next update, but for now, no workaround.

Yes, but I don't think anything is actually wrong--you can disregard those warnings, or run the auto-fix tool to continue past it. I'll look into it for next update. Okay. That was a known issue with 4.1.19.0; I expect that's what you saw. Thanks for the update.

What version of IPS?

Your screenshot didn't come through, but I assume you're asking for autocompletion of predefined tags. That select box is core IPS functionality, but that might be something that could be improved. Something I'll explore down the line. I assume they're sorted according to the order they're entered in the predefined tags setting.

I have some fixes underway regarding capitalization, special characters, and paging on the Manage Tags section. Not quite ready for release yet, and I've run into a couple more core bugs in the process. Regardless, I expect that'll be ready within a couple weeks. I'll be traveling in the coming week (4/1-4/7) for business. I probably won't be available for application support during that time.

I think that would come down to your theme styles. A quick line of CSS would likely fix that. What section is that screenshot of? Topic list? I can't place it. Is it the same way with the default theme?

Honestly, I don't know. I don't have IP.Pages, and I don't know how Forums integrates with it in the context you're talking about. It should drop in and work for any content type that supports default tags, but that sounds like a funky and probably unique case.

Okay. I don't have an immediate answer for you. I'll have to investigate and get back to you. That puts you at the mercy of my schedule, so this can take a while. In case you didn't see Jujuwar's reply: If you're running 4.1.19, please upgrade to 4.1.19.1. That should resolve the issue.

You're absolutely certain the uppercase version doesn't appear anywhere else on the list/pages? That seems very unusual. Oh, I see. No, that's not currently a feature, not something I have planned, but may be something I consider down the line. Thanks for the suggestion.

Use the tag manager, not the prefix manager. You need to change the tags themselves to all be the same, and all match the prefix exactly.

In 3.x tags were case-insensitive; in 4.x they are not. You can fix them so they're all consistent in the tag manager ('Manage Tags'). You could try the 'force tags to lowercase' setting and tool, but I don't know how that would interact with the extended character set. I'm sorry, I don't understand what you mean. There is (or at least used to be?) a setting to show tags in forum descriptions, maybe that's what you're looking for?

I may not be much help with internationalization/extended character set issues I'm afraid. Are there any differences between the instances in capitalization or spacing? The most likely explanation is that some are an exact match for the prefix, and the rest are not.

1. That should happen out-of-box. If you're running 4.1.19, see Jujuwar's post above about the Theme.php patch. 2. You can rename one tag to be the same as the other; that's effectively merging them. Go into 'Manage Tags', find 'items', edit to be 'item', then save. That should do the trick.

You're going to have to give a little more info than that. If you just upgraded to IPS 4.1.19, there's a core bug you need to apply a patch for. See the first bit about 'Release Patches' here, regarding Theme.php: https://invisionpower.com/release-notes/4119-r59/

Hmm. What version of IPB? Have you tried running a search reindex? That can sometimes fix search sync issues. I'm sorry upgrades keep breaking things, but there's little I can do to prevent that. I wish IPS kept a more stable framework, but the fact of the matter is they're obligated to add features/fix bugs, and their framework and chosen development/release cycle means we're at their mercy for keeping things compatible. All we can do is wait for the updates, see what broke, and fix as needed. I've always patched promptly when upgrades broke things. In this case, the 4.1.19 issue is actually a core bug. IPS has posted a patch, which you can apply at will to fix AT&P and other affected hooks/apps. See the first bit about 'Release Patches' here, regarding Theme.php: https://invisionpower.com/release-notes/4119-r59/ Hope that helps.

"Ryan himself runs 3.4.x" -- referring to Zybez? I don't own that site; I just administrate it. Anyway, we haven't upgraded because there's no budget for the hundreds of hours that would go into recreating all of our custom functionality for 4.x. Not because 4.x is more complex or we're incapable of working with it. I wish we could upgrade; it just doesn't make sense for our situation. I'm not going to go on arguing the point with you, because frankly I don't care if you purchase again or not. It's there if you want it, and it does what it's supposed to (better, actually, than the 3.x version did). You're free to think what you want. I made my decision, and I stand by it and this application. I did dig up the 3.x install guide, though, and I'm 90% certain the 3.x description/license terms said exactly the same thing before purchase. http://i.imgur.com/VKXECvf.png I'm sorry and frustrated to hear that. Could you ask one of them to reach out to me?

See the first file under 'Release Patches' here. It's an IPS bug. https://invisionpower.com/release-notes/4119-r59/ Okay, I'll say the same to you as well, then: Contact IPS support. Other people can install/upgrade fine, so it must be something to do with IPS and your server environment. It's probably not a problem with AT&P itself. IPS should be able to help you get to the bottom of it. If they need to talk to me, point them toward this post. Thanks.

Expected so, but clearly not. I'll look into that case.

No, I was talking about the downloading and unpacking step. What program are you using to unpack it? Could you try 7Zip or a similar program, just to be sure? If that doesn't help, I don't know what to tell you except try contacting IPS support about the problem. As I said, nobody else has had problems installing/upgrading to 3.1.8 as far as I know.