BankFodder

Thanks for this – yes you reacted very quickly and then I suddenly got caught up in stuff and hopefully it can get sorted out. Your plug-in is certainly very important to us – have already mentioned that I think it's a bit surprising that there is some inbuilt Invision facility which allows you to display new topics and new posts in a scrollable form on the front page and choose as many lines as you want to display. Your plug-in is great for this. On a busy forum with people come with some serious problems and need responses quickly, the site team and other contributors have come to rely on it enormously

That is beyond my skills-set!!

Thank you. The problem I found is that using these ideas, it produces quite a substantial part of each new topic and so therefore takes a lot of space on the home page. If you look at the screenshot above, using the pro-stats plug-in, it displays only the title and also you can display as many or as little as you want and then have a scrollbar at the side. This makes it very neat. Very accessible and doesn't take up too much space from the rest of the forum. That's what we are looking for

Sorry I realise that I crossposted and I didn't see this message from you. Thanks for the suggestion. I will try it out later and come back. Meanwhile I've had a response from the developer @onlyME who has offered to visit our test site and have a look.

I've configured the above link as an announcement so at least the link is visible to everybody although it's not nearly as useful as the facility provided by the pro-stats plug-in. I have to say that I would have thought that every InVision administration would want to broadcast latest topics and latest posts right on the front of the forum. I don't know if there's still time to include something like this fully integrated into the forthcoming version 5 of InVision???🤞

Are you referring to this? https://www.consumeractiongroup.co.uk/discover/ and if so, no I hadn't thought about that so thanks. Is there any way of getting it to display on the homepage?

We have recently had to disable our pro-stats plug-in which was extremely useful for showing us new topics or new posts which had been put onto the forum so that the site team were able to deal with new questions very quickly. We run a consumer advice/law forum in the UK. After the recent 4.7.17 upgrade, the excellent pro-stats plug-in slowed down the forum so that it was very difficult to access and we heard that some people had given up trying to register. So we disabled it and now the forum works perfectly well – pretty quickly. The problem now is that we aren't easily able to spot new topics coming in. Anybody any idea how we can overcome this? It has been made much more difficult to find a solution by the decentralised marketplace and fragmented third-party resource provision. Thanks

Yes, I have done that and I hope to get a response there that I'm hoping that including in a discussion here may attract responses from other people and of course it would be interesting to see if anybody else has had the same problem or has found solutions.

I'm sure there has been lots of discussion about it within the Invision team and you have decided to close the marketplace for your own reasons which I suppose must be good reasons. I don't expect you to change a decision but I have to say that I think it causes difficulties for people who have relied on the marketplace for many years. I think it is also going to reduce the number of visitors to this main Invision community website. Maybe that is what you want? For me, closing the marketplace is like having a one-stop shop supermarket which carries 1000 lines and one day announces that they are closing and that everybody will have to go to separate small shops all over the town to get what they need. The amount of extra time and inconvenience to customers….

In fact I have now found the upgrade and I have purchased it and upgraded – and it makes no difference. When we have pro-stats activated, access to the forum becomes extremely difficult. Anything from two or three minutes and somebody has reported six or seven minutes. This is only on the initial access. Once you have overcome that then the forum works well but if you leave the tab alone for a few minutes then you have to start again. The problem seems to be when people try to access the homepage. The rest of the forum seems to be working once you are in it. @onlyME

Just to let you know that we have found the problem. We have a plug-in installed called pro-stats. I have disabled it and the forum is now responding like lightning! The problem with pro-stats only emerged after the recent 4.7 upgrade. This is a real nuisance because we rely on pro-stats to keep us informed as to the latest posts and the latest topics started. What with the dis-activation of pro-stats and also Elon Musk wrecking Twitter a few years ago so that our auto tweeter stopped working, it's very difficult in a busy forum to be able to spot new threads or new posts where we unsubscribed. I see that there was a discussion about pro-stats in 2022. https://invisioncommunity.com/search/?q="pro stats "&quick=1&updated_after=any&sortby=relevancy&search_and_or=or I'm trying to get hold of the developer to see if there is an upgrade or if something can be done. In the meantime, as anyone aware of any thing we could use to display new posts or new topics – not only to the site team but also to our visitors generally

Thanks. The above screenshot is from a Windows-based chrome browser – not the phone. We were experiencing difficulties with the phone as well that magically it suddenly seems to have improved. I have followed your advice and cleared the cache anyway but Windows is still causing a problem. One thing that seems strange now is that if you refresh the page after a period of inactivity, it can go on for two or three or more minutes. He then interrupted and you get the screenshot above. If you then click on one of those links it suddenly resolves to the correctly displayed forum page without any particular difficulty. If you don't click that link and simply carry on waiting then he could easily take another minute or two before the page displays. I'm sorry to give such a confusing and ranting account. I am going to start going through our plug-ins and applications based later on this afternoon to see if anything makes any difference.

I will flag this discussion up to our Webmaster. I'm afraid it is beyond my skills set but I'm very grateful for any interest that people are showing.

Yes we are doing that – but I'm not a techie but I have it in mind that all of this happened since the recent upgrade. Before that we didn't have any difficulties and nothing else has changed with the forum

I have a sense that maybe the most serious problem is accessing the homepage after a period of inactivity. I'm still trying to understand more about it. I'm going to start disabling plug-ins and applications later on