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ahc

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Everything posted by ahc

  1. ahc

    Club Suggestions

    These are some common feature suggestions from my community regarding the clubs feature. A lot of them are based around giving club owners more control over their own clubs and members. If there are any plugins/apps that can provide any of these functions, please point me in the right direction! Move "Edit this x" option from the drop-down menu to a button next to the tab title. The current placement for the edit option when a member wants to edit a specific club tab is not too user-friendly. Most would not know that they would have to click the club management menu just to make changes to one specific tab. An example of the new placement can be found on the calendar tab, which has a settings cog next to the tab title that is pretty useless since it has nothing to do with settings, which also confuses members. Add content creation permissions on the club level. Currently, there is no way for a club owner to set who can create topics in a forum tab, who can submit images in a gallery tab, and so on and so forth. It's basically all one blanket permission for the entire club which we get many complaints about. Some want forum tabs for informational purposes, or galleries to showcase their own artwork as a portfolio, for example. Ability for Owners/leaders/mods to mention the club member group and add club mentions as a notification setting option. This is a popular feature request due to platforms like Discord that allow you to tag members based on user groups/roles. People prefer to be mentioned or "tagged" for important replies instead of following content and getting spammed with notifications for every reply or action performed. Allow club owners the ability to change the club type on the frontend. (Public/Open/Closed/Private/Read Only) I'm not even sure why this doesn't exist already? Any other platform I've been apart of that had some kind of group system allowed owners to be able to change this freely. Currently, our members have to submit a support ticket for us to change it via the ACP and this is a need we would like to eliminate. It's common for owners to create a private group so that they can take the time to set it up before opening it up for invitations. Add membership tiers. Some of them would love to use our clubs as Patreon/Ko-Fi alternatives, but are held back by there only being one membership fee option. Allowing them to create however many tiers they need personally would be great, but if that's not possible, having at least 3 tier options built-in would be a great compromise for now. Then some permissions to choose who can view which club tabs based on their membership level would round this out. Ability to hide the "Overview" tab. Quite simply, some don't like it and would prefer to hide it, but this one isn't that important. Edit to clarify: With the ability to create custom pages added to clubs, they now prefer making custom pages as the new overview page without the activity feed, so that they can stylize it however they like with the use of tables and css. The overview tab becomes redundant and some owners would like to just hide it if they've chosen to replace it with a custom page.
  2. WHAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAT?!
  3. May have found a bug, but not sure. We started getting support tickets from members saying the button wasn't showing up in their topic, even when the max limit hadn't been reached. I looked into it and I noticed that they all had expired invoices for the topics they were attempting to pin. The system was still behaving as if they had a pending invoice to pay, preventing them or anyone else from being able to pin the topic. Is this intended behavior? The only way I can fix this and have the button show back up in the effected topics is to go through and manually cancel the expired invoices, but I wouldn't think that would be necessary since it wasn't pending anymore? We regularly clear out our expired invoices through a query, so I'd hate to accidentally delete an expired invoice for a pin and cause that topic to never be able to be pinned in the future. Thanks!
  4. So... basically nothing changes. 😉
  5. Everyone here has great points to make, and I'm leaning more to the side of it just being a custom thing that the few communities who would need it could take advantage of it rather than it being suite-wide. While my community has thousands of members on the LGBTQ+ spectrum, I wouldn't want this or have it enabled either. I've seen first hand what these pronoun labels invite on social media, such as Twitter and TikTok. It basically puts a target on the person's back for anyone who disagrees with anything that isn't cisgender or heterosexual. No amount of tools, staff, or community management style can effectively suppress that behavior. There are numerous studies that show how toxic social media in general is and how despite best efforts, this will never change until people themselves change. This will never happen because, well, humans. Right now, we have a couple custom fields that invite members to provide information about themselves in a broader sense. If they're comfortable enough to add that in, great, but I don't want them to feel pressured in any shape or form by having multiple fields for individual traits.
  6. Yes, please remember this guys. The marketplace here is definitely not the only resource for Plugins/Apps. Lots of developers jump at the opportunity to earn more money by letting you purchase things on their own websites or even directly so they don't lose a chunk to fees. Don't be afraid to use the directory to contact someone privately, the worst they can say is no. It's how my community survives without an active license.
  7. Correct me if I'm wrong, but pretty much everything presented that way can easily be hovered over to see the exact amount, no?
  8. Quick report, With this enabled, we can't merge member accounts. We receive an error halfway through and some information will have been merged while some won't, and both accounts will still exist with duplicated information. Merging works fine when we temporarily disable it.
  9. Nope. Still experiencing the issue. Since you're a client, I urge you to make staff aware of this issue since I can't outside of the forums here. Yeah. I tested it again just to double check and the content count goes up.
  10. ahc

    Withdrawal Requests

    You're right, it really wouldn't, but it would address the issue of us not being able to let withdrawals be automatic (not need approval and be paid out instantly when the request is sent). I am very much the work smarter, not harder personality... or lazy.
  11. Having the rank image there period is kinda ugly. Something I'll def remove if we upgrade to 4.6. Post profiles in general are really lacking structure and it's not cohesive at all in the style. For example on this website, you have rather large blurry rank images on top of small circular profile photos, the contributor image has weird capsule shading, the Invision Staff image looks like someone randomly screenshotted a logo from somewhere else, and the client pips... The staff badge is also kinda useless since there are multiple other visual cues that make it obvious someone is staff. First impression is that a handful of people all had very different ideas and someone allowed them all to contribute one thing each to make them happy. 🤣 Unless they reorganize some things or maybe even make the profile photo larger, it all just looks like clutter to me. I've heavily edited my postcontainer template to get rid of the everything-center approach.
  12. ahc

    Withdrawal Requests

    😪 Is there any way this can be added as a feature soon?? We want to limit withdrawals to one per week, but we get HOUNDED by members if the request sits for more than a day even when we explain the weekly policy. Charging a $5 fee for multiple requests doesn't deter this behavior either, it only angers them more. We want it to be automatic, but because we can't limit how many withdrawals they can make, we're stuck doing everything manually. The maximum withdrawal setting is useless for us because we don't care how much they withdraw as long as it's just that one time a week. Pleeeeeeeeeeeeeeeeeeeeeeeeeeeeease. Thanks for the link, but I'm not a client so I can't see half the stuff in the community.
  13. Daniel recently made this statement in his announcement to developers about 4.6. Does this mean that 4.6 comes with the ability to set how frequent users can request a withdrawal based on days/weeks/months? I've been asking for this feature since 2017 and I would be so happy if this is the case.
  14. Apologies, I didn't get a notification for replies here. 4.5.2, before the patches for sure. I noticed we were getting more and more tickets around the time we were at 4.5.4 linked to the primary group not being updated by the rule, but it could have happened in a prior version before the discovery was made. Gallery images and comments. We're an art site, so that app is our bread and butter, and everyone who is effected by this so far are people who post 99% of their content within the gallery.
  15. I requested a change similar to this nearly 3 years ago, but nothing has happened. A lot of the currency functions in Commerce make no sense. On other websites, if someone sets a USD price, but the member has EUR selected, it will still show the USD price and automatically convert to their preferred when they go through checkout. For some reason Invision can't seem to handle this or even want to, so when my site had multiple currency options, it was a hodge podge of listings with no price and people assuming they couldn't buy it. The same issue carries over into Downloads. We had to resort to only allowing one currency which forces members to pay conversion fees through PayPal or their credit/bank company, but we had no other choice.
  16. I can't create topics in help and support so I'm forced to place it here. I have a group promotion set to move all members in the default member group to a new primary group after they have at least 10 content. The only filters I have set are Content Count and Group. The Content Count is set to "more than" "9" so that it applies retroactively to anyone who creates content after the fact, but met the threshold before the group promotion existed. Group is set to the default member group so that the promotion does not effect anyone who has purchased a subscription. I'd say we've had this promotion for going on 2 years now. Prior to 4.5.4.x, this was working as intended. Now, it's only counting content created within the forums, not the overall content. We've been getting member complaints about being locked out of certain features that they should have access to based on their content count, and I noticed that the group promotion wasn't triggering for them. The common denominator between the members is that most, if not all of their content was unrelated to the forum section, so I tested this theory using one of the affected member accounts and was able to confirm that it is indeed not triggering unless they create a post/topic within the forum section. This member had almost 100 content and already qualified for the promotion, but no matter how much content we created all over the website, it would not trigger sans forum. Our forums are not the main feature of our website, so this is certainly an issue. I'm not a client so I can't contact support either to report this. Is there anything I can do within the files/database to fix this on my end, or will I have to nix this promotion entirely?
  17. I just submitted a new version to fix moderator permissions. It should be approved in a couple of days. Awesome! Thanks for looking into it. 😊
  18. Hi, I'm having issues with no one being able to assign people to reports except for me. (I have unrestricted permissions to everything.) I have all of these permissions checked for the Admin staff group: However, when they go to assign a moderator to a report, they get this pop-up error with no other information:
  19. The notification I received of the update almost made me jump up and down. I'm so HAPPY to have this application back! Downloading it as we speak to fully test it out. Update: I am back after some extensive testing with the filter options. Most of my tests went through without issue which is amazing, but there were a couple that didn't work as intended. I'll be posting my results below for the ones that didn't work. Please let me know if it's because I did something wrong or if the filter option isn't working correctly. ----------------- Test #1 Filters: I selected all of our administrator and moderator groups with the "Groups" filter option. All other options left at default. Results: It says it sent to 21 users, but none of those 21 that should have received it did. However, I tested this again after some other tests and they did receive it, so I'm not sure if that was a one-time hiccup or what. I'll let you know if it happens again. Test #2 Filters: I selected Administrators & Moderators with the "Member Type" filter option. All other options left at default. Results: It sent the notification to everyone in the default new member group assigned after registration. (Currently 13,650 users are in that group.) The admins and mods did not receive the notification. I deleted the test after taking the screenshot so it would not be sitting in their notification list. Test #5 Filters: I selected a subscription option with the "Member has purchased a Subscription" filter and checked that it only counted expired subscriptions from any time. All other options left at default. Results: It once again sent the notification to everyone in the default new member group assigned after registration instead of filtering it to those with the expired subscription option selected. The notification should have only been sent to a few thousand people total.
  20. Was just coming here to suggest this! Our community is about art so we have image content everywhere, and it would be nice if when the notification pops up, people see an image thumbnail.
  21. Ooo awesome! I was afraid I had deleted something important and would need to fresh install. I'll look out for the update notification in the ACP. 😉
  22. Hey aXen, me again. 😔 We just updated to 3.1.6 and now users can't switch between the light/dark theme, and the custom color they select reverts to default when they refresh or leave the page. I went in to look at all the changes from the last version, and I noticed you changed the coding for the cookies and whatnot. We used custom cookie names within the theme settings, so is this what is causing the issue? Do we need to revert the names back? I did choose all of the new versions of the templates and go back and add in our custom coding again. If the cookies are not the issue, I may have fudged up and removed something you added without realizing.
  23. Is it possible to add a functionality that allows members to filter topics based on the icons?
  24. That's interesting indeed. Maybe this will be the push Invision needs to stop using the outdated MassPay API and integrate the newer Payouts API which does allow individual payments. It's much cheaper and allows you to send payments to both PayPal and Venmo accounts which helps in countries that don't have PayPal available to them. Edit: It doesn't actually look like anything is changing, but I could be wrong so we shall wait and see. I read through the link and it looks like they're just explaining the guideline more clearly, probably due to some confusion with past clients?
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