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Emanoel

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  1. Like
    Emanoel reacted to Matt for a blog entry, 4.4: Turbo charging loading speeds   
    It might seem a little odd starting a blog on increasing Invision Community's speed with the word "lazy",  but I'll explain why this is a good word for performance shortly.
    Earlier this year, Google announced that page speed is a ranking factor.
    Simply put, if your site is slow, it will be ranked lower in Google's search results.
    It is always a challenge making a large application like Invision Community as efficient as possible per page load. A single Invision Community page can pull in widgets from multiple applications as well as a lot of user-generated content with attachments, movies and images used heavily. 
    This is where being lazy helps.
    Lazy loading is a method by which attachments, embeds and images are not loaded by default. They are only loaded when the viewer scrolls down enough to make them visible.
    This allows the page to load a good deal faster now it doesn't have to load megabytes of images before the page is shown as completely rendered.
    I was going to take a fancy video showing it in action, but it's hard to capture as the system loads the media just before you get to it, so it looks fairly seamless, even with sluggish connections.

    Not the most dynamic image, but this shows the placeholder retains the size of the image
    In addition to image attachments, we have also added this lazy loading to maps and Twitter emoji images.
    Improving non-image attachments
    Once we had implemented the lazy loading framework, an area we wanted to improve was non-image attachments.
    We have listened to a lot of the feedback we had on this area, and have now made it very clear when you add an attachment into a post. We've even returned the download count now it's being loaded on demand.

    Using attachments when posting
    All the letters
    When we first implemented the letter avatars in 4.3, we discussed whether to use CSS styling or use an image.
    We decided to go with an image as it was more stable over lots of different devices, including email.
    We've revisited this in 4.4, and switched the letter avatars to SVG, which are much faster to render now that the browser doesn't have to load the image files.
    Other performance improvements
    We've taken a pass at most areas with an eye for performance, here is a list of the most significant items we've improved.
    Several converter background tasks have been improved, so they work on less data Duplicate query for fetching clubs was removed in streams Notifications / follower management has been improved Member searches have been sped up (API, ACP live search, member list in ACP, mentions, etc.). Stream performance has been improved UTF8 conversions have been sped up Elasticsearch has been sped up by using pre-compiled queries and parameterisation, as well as the removal of view filtering (and tracking) HTTP/2 support with prefetch/preload has been added Several PHP-level performance improvements have been made Implemented rel=noopener when links open a new window (which improves browser memory management) Several other performance improvements for conversions were implemented that drastically reduce conversion time IP address lookups now fetch IP address details from us en-masse instead of one request per address Cache/data store management has been streamlined and centralised for efficiency Many background tasks and the profile sync functionality have all been improved for performance Brotli compression is now supported automatically if the server supports it Redis encryption can now be disabled if desired, which improves performance Phew, as you can see, we've spent a while tinkering under the hood too.
    We'd love to hear your thoughts. Let us know below!
    This blog is part of our series introducing new features for Invision Community 4.4.
  2. Like
    Emanoel reacted to Mark for a blog entry, 4.4: Increase visitor registrations with Post Before Registering   
    It's very easy to focus on a single metric to gauge the success of your community.
    It's very common for community owners to look at page hits and determine if their SEO and marketing efforts have paid off.
    Getting traffic to your site is only half the equation though. The most valuable metric is how many casual visitors you're converting to engaged members.
    Invision Community already makes it easy for guests to sign up using external services such as Facebook, Twitter and Google.
    However, there has to be a conscious decision to click that sign-up button. For some, this may be a barrier too many.
    Invision Community 4.4 reduces this barrier by allowing guests to create a post to a topic they want to engage with.
    Once they have posted, they are asked to simply complete their registration. They are more likely to do this now they have invested in your community.
    This will be incredibly valuable when you consider how much traffic a forum receives from inbound Google searches. With Post Before Registering, you'll increase your chances of turning that inbound lead into a registered member contributing to your site.
    Let me take you through the feature and show you how it works.
    When browsing the community guests will see the ability to submit a post, with an explanation that they can post now and complete registration later. The only thing they have to provide in addition to their post is an email address.

    Posting as a guest
    This works in any application for new content (topics, Gallery images, etc.) as well as comments and reviews. It will only show when a newly registered member would be able to post in that area - for example, it will not show in a forum that only administrators can post in. 
    After submitting the post, the post will not be visible to any user, but the user will immediately be redirected to the registration form with an explanation to complete the registration. The email address they provided will already be filled in.

    Registration form after posting as a guest
    At this point, the user can either fill in the registration form, or use a social sign in method like Facebook or Twitter to create an account. After the account has been created, and validation has been completed if necessary, their post will automatically be made visible just as if they had registered and then posted.
    If the user abandons the registration after they've submitted their post, an email will be sent to them to remind them to complete the registration.

    Email reminding user to finish registering
     
    Some Notes
    Invision Community already has a feature that allows guests to post as guests without registration if granted permission. That feature has not been removed and so if you already allow guests to post, the behaviour will not change. This new feature is only available when a guest can't post in a given area, but a member would be able to. The entire feature can also be turned off if undesired. If the area the guest is posting in requires moderator approval, or newly registered members require approval of new posts, the post will enter the moderation queue as normal once their account has been created. Third party applications will require minor updates to support this feature. Once your casual visitor has invested time in your community by crafting a post, they are much more likely to finish the registration to get it posted. If you have set up external log in methods, then registration only takes a few more clicks.
    This blog is part of our series introducing new features for Invision Community 4.4.
  3. Like
    Emanoel reacted to Matt for a blog entry, Guest Blog: Joel's 5 Secret Interface Tips   
    Yet again, Joel hijacks our company blog for another generous slice of knowledge from the front-lines of administrating a successful community.
    Inspired by Invision Community client @Joey_M who discovered the emoji of serendipity and chief architect @Matt who literally knows everything about Invision Community in ACP Tips and Tricks, they both made me realize there’s always something to learn no matter your level of experience. 
    You know how to post.  You know how to react.  You sometimes spice it up and make a poll.  And for the most part, you and your users go about your forum lives with a secure sense of certainty and satisfaction that you know how to interact with your community.
    But what if I told you there’s a whole world of wonder at your fingertips, young grasshopper?  Your Invision Community includes stars to navigate by; magical pictures that appear and disappear; and little yellow men who giggle, laugh, and sometimes roll over in delight. 
    Here are 5 hidden tips to help you discover a little more of the IPS magic for you and your users.  

    How do you know what you don’t know?
    1. Click-and-hold
    Be sure to dazzle your users with this secret way of changing your content title.  Change titles of your content items such as topic titles, album titles, and download files by using the click-and-hold strategy. Go to your forums and click-and-hold down the mouse over any topic title until you see that you’re able to edit the title.  Surprise! Use this secret strategy as the perfect way to quickly mass edit titles.

    Click-and-impress your users with the click-and-hold strategy
    2. Stars and Dots
    Active forum users jump around dozens of boards every day to stay involved.  And within a loooong topic with many pages, you need a fast way to jump to the most recent unread topic.  Before each topic is an icon: either a dot or a star.  Clicking these icons will always jump you to the latest unread post, so you can quickly dive back into the conversation.  Dot means unread; Star means you participated in the topic.

    My forum icon constellation tells me that I’m most compatible with a Capricorn.
    3. Emoji Short-codes
    One of the newest features to be included in Invision Community is emojis.  While there are ways to insert emojis from both mobile keyboards and the editor, you can also start typing “:thumbs up:” to reveal the secret emoji menu.  Try it now in the comments of this article. Last person to give me an emoji thumbs up wins! 

    Be a 💯 with 🙂 
    4. Image Attachments
    Forum posts come alive with image attachments that add color and vibrancy. But adding thumbnails to the bottom of your posts is a missed opportunity to enrich your post at the appropriate spots within the post.  After you upload an image attachment to a forum post, double-click on the image attachment.  You’ll be presented with a secret menu with options to align and resize, so you can create stunning forum posts with images.

    Much color. Much alignment. So much wow.
    5. Profile Banners
    Banners play a prominent part in multiple parts of the community, such as the Calendar, Profile, Clubs, and Blogs.  But usually the page only displays a portion of the banner, and most of the banner is hidden.  If you ever want to see the full banner in all of its glory, click near the top of the banner to auto-magically reveal everything!  Now you see, now you don’t.  

    The iceberg is a metaphor
    How many of these five secret tips did you know?
    If you knew all five, give yourself a round of applause!  It’s rare for even the most seasoned Invision Community administrator to know all five, and you’ve mastered them all.
    Did you know four?  Congrats, you’ve done a great job of exploring your community suite and you should keep it up.
    Did you know three or less?  You should do some serious soul searching. Kidding. 
    But it’s a definite sign that your soul would benefit from reading Invision Community News for more useful tips.  
    Becoming a great community manager is a combination of community strategy and product knowledge.  By empowering yourself with more functional knowledge and tools, you’re giving yourself the ability to leverage a bigger toolkit.  Whether you’re typing emoji short-codes to laugh with your members or inserting attachments into a tutorial on hidden tips for your community, I hope you learned something new, something surprising, and something perhaps even a little wonderful. 
    Let us know in the comments below what hidden tip surprised you the most.     
  4. Like
    Emanoel reacted to Matt for a blog entry, Video Tip: Preventing Spam   
    Dealing with spam can be an annoying problem for community moderators. It's bad enough that our inboxes get clogged up with it daily.
    Invision Community comes with several tools designed to mitigate spam, and make it hard for spammers to get a foothold in your community.
    This short video takes you through several key areas:
    The Invision Community spam defense system CAPTCHAs Question and Answer challenges Group Promotion Flagging a member as a spammer Do you have any tips on dealing with spam or spammers? We'd love to hear them. Let us know in the comments.
  5. Like
    Emanoel reacted to Matt for a blog entry, 4.4: Animated GIFs   
    Communication has come a long way since those very early humans grunted at each other to determine if they wanted more mammoth for lunch.
    The course of human history has seen cave paintings, hieroglyphics, the written word, emoji and now GIFs.
    GIFs have been around since the dawn of the internet. Many websites proudly displayed a 'man at work' animated GIF when they were under construction.
    Now, GIFs are now mostly used to express complex thoughts and emotions by showing a short animation.

    Mind Blown
     
    Invision Community has allowed GIPHY to be used as an embed for a while now, but we craved something much more straightforward.
    Behold, the GIF button!
    Now your members can reply with the majesty of animation.
    Of course, GIFs won't replace real and meaningful conversation, but they are a fun way to express yourself quickly and encourage more engagement.
    The GIPHY functionality is enabled via the 'Community Enhancements' page in the Admin CP.

    GIPHY is enabled from the enhancements page
    All you need to do is grab a key from GIPHY, and you're all set!

    Configuration
    You'll notice a "MPAA style rating" option.
    This allows you to select a maximum rating for the GIFs as some will have adult themes and language that may not be suitable for your community.
    For example, you can choose "G" for general audiences, "PG" or "PG-13" to limit what is shown.

    Yes!
    Drop your favourite GIF below to show us how you feel about this new feature.
    This is a blog about our upcoming Invision Community 4.4 release, due later this year.
  6. Like
    Emanoel reacted to Mark for a blog entry, 4.4: AdminCP Notifications   
    Do you recall that scene in Harry Potter where young Harry is sitting in his Uncle’s living room when hundreds of letters from Hogwarts burst through the fireplace, filling the room?
    Sometimes, when you log into the administrator’s control panel, it can feel a bit like that.
    As the administration control panel has evolved, there has been more of a need to display notifications, alerts and warnings to the administrators.
    There are several things which may require an administrator's attention which may show a notice on the AdminCP dashboard, a banner on the community, or send an email. For example:
    When a new version of Invision Community is released. A new member registers and requires administrator validation. A configuration issue is detected, for example if dangerous PHP functions are enabled on the server. There are items Commerce which require manual action, such as transactions pending manual approval or items to be shipped. Up until now, each such area would manage how these notifications show and are sent independently. In 4.4 we have introduced a new section of the AdminCP which shows all things which require administrator attention in one place, easily accessible from any AdminCP page.

    AdminCP Notification Menu
    Clicking on any of these notifications will take you to the relevant area of the AdminCP, or there is also a full-screen Notification Center which allows you to quickly take common actions such as approving members.

    AdminCP Notification Center
    While the best approach is to take the appropriate action (which will automatically dismiss the notification) so you always have an empty Notification Center, most notification types can be hidden, either temporarily on a per-notification basis by clicking the cross in the top-right, or administrators can hide all notifications of a certain type from their individual settings. Administrators can also choose which type of notifications to receive an email notification about.

    Notification Settings
    Each notification has a severity indicated by the coloured bar on the side and certain notifications can also show banners either across the AdminCP, or also on the front-end (to administrators).
    Notifications group automatically (so for example, if there are 5 members pending approval, you will see 1 notification rather than 5 separate ones) and where appropriate each administrator can choose if they want to receive a single email, or a separate email with each occurrence.
    Now you won't miss an invitation to Hogwarts, or anything important again.
    This is a blog about our upcoming Invision Community 4.4 release, due later this year.
  7. Like
    Emanoel reacted to Matt for a blog entry, Guest Blog: How to incorporate new features into your community   
    Today, we're handing over our blog to long time client and friend to Invision Community, Joel R.
    @Joel R is often found hanging out in our community offering his insight and wisdom when he's not harassing the team in Slack.
    Over to Joel.
    Invision Community releases a variety of blockbuster features in every major update, which usually hits once a year.  You may think those updates are not enough (it’s never enough!), but I wanted to spend some time talking about how to survey and incorporate those features into your community systematically. 
    This blog post is not about any specific feature, but more a general and philosophical approach in integrating the newest features.  My goal is to help you get the most out of every new IPS update!      
    You may think that many of the features in the updates are easy to assess.  You either want them or don’t.  But it’s not that easy. 


     
    I was inspired by some recent personal experiences when I found myself revisiting features from 4.2 and earlier.  I was pleasantly surprised to realize that I still had so much to experience and learn from those features, all of which I had previously reviewed when they were initially released.  Invision Community comes packed with rich features, and no community manager is expected to be a master at everything.  But a systematic approach is your best chance at making sure you get the most out of every feature.
    To give a personal example, I jumped into Social Media Promotion when it first came out in 4.2.  The new Social Media Promotion offers several powerful tools for social media cross-posting, and I immediately wanted to learn how I could use it to cross-post content to my Facebook and Twitter accounts.  It’s an easy drop-in replacement for services like Hootsuite or Windscribe and allows community managers to drip interesting content to their social media pages for constant advertising and social engagement.
    Well, it turns out my Facebook and Twitter reach is nil because I have no followers (wish I was more Internet famous!), so I soon lost interest and dropped Social Media Promotion as a tool.
    A couple of months ago, I was assessing my homepage versus other popular websites when I came across a startling realization: I could make a gorgeously visual homepage on par with Instagram using Our Picks – a feature of Social Media Promotion.

     
    I would intentionally ignore the social media component, but use the other component of Our Picks for a beautiful new homepage.  The context of using Our Picks for a homepage opened my eyes to a whole new way to evaluate Social Media Promotion, and what was once a feature on the back burner is now – literally - the front page of my Invision community.  I love it!   
    To help you incorporate new Invision features, I’ve brainstormed 5 strategies on how to make the most out of Invision feature updates.  Each strategy comes with a mini-lesson for an action plan. 
    1.    Learn the knowledge, not the feature.
    This is my personal motto when Invision Community releases a new feature.  I’m more concerned about the knowledge and broader usage of the feature than implementing the feature itself: What’s the potential scope of the feature?  In what context could the feature be used?  How did Invision Community intend for the future to be used, and what are other ways it can be used?  
    I’ve never worried about the technical configuration of the feature.  You enable or disable some settings, and that’s it.  But what’s more important is how the functionality can best be integrated and in what context.  You never know when you might come back to the feature for the next great idea, and you can only do that if you possess the knowledge and application behind the feature.  
    Lesson: Try every feature at least once, even if you don’t need it.
        
    2.    When at first you don’t succeed, take a nap.
    Some things take a while to think about.  Don’t try to cram through all new Invision Community features.  There’s too many to digest in one pass.
    Assess the features you’re most interested in one by one, play with each feature until you’re satisfied, test them, find out how they work, and when you get frustrated, take a nap.  Eat some ice cream.  Go jogging.  And revisit in a month.  The bigger the feature, the longer you should think about it.
      
    The biggest “aha” moments didn’t come to me right away.  When you try to rush through a feature, you can get rushed results.  Take your time to bounce ideas around your head and try to think through the context of how to best utilize the feature.   
    Lesson: For features that you like, set a calendar to revisit after a month.  Then take a nap.  
    3.    You’re running the marathon, not a sprint.  
    Successful community managers have evolved with the changing needs of our audiences.  While our mission remains the same, the backdrop of user expectations and digital trends has dramatically changed.  
    When you implement a feature, you should be evaluating it for both sustainability and longevity.
    Is this a sustainable mechanism to keep up with? 
    Is this something that I want to continue for the foreseeable future?  
    It’s nice to play with new features; every major update is like a Christmas unwrapping of new features.  But you need to prudently pick-and-choose which feature is most appropriate and how it can give you an impact for the long-term.  Sometimes it’s better to do a few things very well than many things not well at all.
    Lesson: Ask yourself if you see yourself using the feature 3 years later?
    4.    Make it uniquely yours
    Invision Community ships with default features ready to use out of the box, but those features are just that: default.  We like to dress up our theme with custom colors, designs, and logos.  You should apply the same flair for customization with your features.
    Some features are ready to be customized: reactions, ranks, and group promotion.  Others, however, might take more thinking.  Here are some examples to spark your creativity:
    •    Social Sign-in Streamline – are you using the default message, or did you customize it with a unique and clever introduction?  
    •    Fluid Forum – did you activate fluid forum and hope it went well?  Or did you use it as an opportunity to re-analyze your entire forum structure for the modern web?  
    •    Leaderboard – did you leave it as a Leaderboard, or could it be Genius board for a technology company, or Joyboard for a nonprofit, or Loyaltyboard for a consumer brand?
    Lesson: Make the feature uniquely yours.
    5.    Talk through your scenario
    Every battle-tested community manager knows that the only thing constant is change – whether it’s our forum software, ACP settings, user expectations, and broader digital trends.  It’s important to find a trusted circle of friends and users who can help you steer and implement features.  It may sound great in your head, but other users may look at it very differently. 
    On my site, I have a trusted group of users called “Champions.”  In my pre-planning stage, I float my ideas by them as early in the process as possible.  They’ve provided valuable feedback of user expectations with differing perspectives.  I’ve nixed certain features based on their veto, and I’ve tweaked continuously based upon their continuous input.  Talk through your scenario with your trusted friends, and not just with the voices in your own head!    
    Community management is such a uniquely rewarding and challenging role because every community demands and needs a different set of features.   Invision makes it easy with regular releases of exciting features, but you also need to make the most out of those features on your own.  Don’t just turn on the next feature: turn on excitement, joy, and community.  
    If you notice, I didn’t include a lesson yet in my last strategy when you’re ready to talk about your scenario.  And that’s because it’s the ultimate lesson:
    Write the next guest post in the Invision Community Blog and share your own success story in how you adopted a new Invision feature.  We’d love to hear about it.
    Thanks Joel!
    We love this angle on how to best evaluate the myriad of opportunities the Invision Community software allows.
    What is your biggest take-away from Joel's advice?
     
  8. Like
    Emanoel reacted to Matt for a blog entry, Video Tip: Set up a curated video gallery in 5 minutes with Pages   
    Pages is one our most flexible applications.
    We use Pages on this site for our news blog, our release list and our bug tracker. We also use it internally to track customer suggestions, knowledge base articles and more.
    The most common use for Pages is as a simple articles database. With its built in templates, you can create interesting and engaging pages in just a few minutes. This is how we have it configured for this news blog.
    In this entry, we'll be looking at something a little out of the ordinary.
    In just five minutes, you can create a simple curated YouTube video gallery on your website using Pages. All of this functionality is built in. You won't need to learn code, or install any plug-ins.
    Check out the video below for a walk through which covers:
    Creating a database and page Using the 'Easy Mode' page editor to drag and drop the database into place Setting up the database's custom fields for YouTube You can take this further by tweaking the built in templates to create something unique for your site. You may wish to use a different listing page and show thumbnails of the videos to entice your visitors into the site.
    This is ideal for sites which use YouTube heavily but wish to keep the discussion on your site. The built in comments and review sections display just under the video.
    Pages opens up many different ways of curating and displaying content.
    We'd love to see how you're using Pages, let us know in the comments!
     
  9. Like
    Emanoel reacted to bfarber for a blog entry, 5 ways to monetize your community   
    To monetize, or not to monetize, that is the question that preoccopies our administrators!
    Ok, I'm no Shakespeare, but a vital question community owners are faced with at some point is: can we and should we make some money from our community?
    Let's first look at the "should we?"
    Absolutely! You don't need to frustrate your users or risk goodwill by starting monetization. Running a community comes with tangible costs in terms of paying for the monthly cloud plans or license and hosting costs.
    Not to mention your own time which must be factored into this decision. If the community sustained all or part of your income, could you commit more time to help it grow?
    Now lets look at the "can we?"
    Absolutely! You made a great choice by building your platform with Invision Community. We have built in monetization tools that allow you to collect micro-payments from third party systems; and we have tools for selling products and services.
    Advertisements
    An obvious choice, many sites will turn to advertisements through Google Adsense or a similar service to generate income from their community. Whether this approach will work for your community or not is dependent upon many factors.
    Do you generate enough traffic that you will actually earn an income from advertisements?
    Do enough of your audience browse your site without tools such as Adblock installed?
    Is your site compatible with any of the many advertisement services out there? This is worth checking to make sure.
    Advertisement services are a relatively easy solution for generating micro-payments. It's unlikely you'll be able to retire any time soon on advertising payments alone though.
    An alternative approach to using advertisements is to sell advertisement space on your own site through Commerce.
    This can be an especially attractive option if your site holds a captive audience in a specific niche, as advertisers will be certain their ads are targetting the niche they are aiming to target effectively.
    Viglink
    Viglink is a service that looks for commercial product references in user-generated content, and links to those products using referral links that can generate revenue. Generally speaking, there is no real harm in using such a service as the functionality is transparent for most users.

     
    Invision Community features integration with Viglink out of the box. You simply need to enter certain account information into the AdminCPand the software will handle the rest.
    Charging for products
    If you sell digital or physical products, you can leverage Invision Community to help facilitate the sale of such products through your community site.
    If you are an expert or leader in your field, then why not write a short e-book on your subject and put it up for sale? Low cost e-books under $10 tend to sell really well and it's a great way to generate some passive trickle income.
    Sale, renewals, invoicing, shipping, customer support and more are all possible through our Commerce product with powerful features that allow you to easily sell products locally and around the world.
    Charging for additional access
    The simplest way to monetize your community is to charge for VIP access.
    This may be for elevated permissions, such as being able to upload larger files, post more content per day and access specific features like user signatures, special badges and so on.

     
    You can also set up VIP forums that regular members do not have access to. 
    In fact, Invision Community can be tailored towards being an e-learning platform simply by setting up a subscription in Commerce and creating a private forum only the VIP group can access.
    Simply post a new topic with each learning module. Topics can contain embeds from YouTube and Vimeo if you prefer to deliver training over video.
    Be sure to give previews of such areas if you do sell access to additional areas of the community.
    For example, you can allow all users to "see" that a forum exists, but show an error message to regular members who attempt to read topics in the forum, while allowing subscribers full access to those topics. This helps naturally entice users into subscribing to gain additional access by allowing them to see what they will gain access to.
    Charging a fee for facilitation
    Another possible avenue to monetize your community is by charging a fee for facilitating file sharing between your members. The Downloads application allows users to upload and even sell their files to other users on the community, while also allowing the administrator of the community to retain a percentage of all sales. 
    If your community serves a niche that may see online sales of files in a marketplace-type setting, you can earn some money by administering such a marketplace.
    As you can see, there are several opportunities available with Invision Community to monetize your community.
    Do you use any other methods of monetizing your community?
  10. Like
    Emanoel reacted to Andy Millne for a blog entry, 4.3: Engagement Improvements   
    As we come close to wrapping up development of Invision Community 4.3, we wanted to let you know of a few smaller improvements we've made to increase engagement to your community.
    Email
    Despite fancy new things like social media and push notifications, trusty old email has been proven to be highly effective at getting repeat visitors to your website.
    It's one of the reasons Invision Community has built in email support for notifications that can be sent instantly, or via daily or weekly digests.
    Email should form a part of every community marketing strategy but curating content and building newsletters can often be a labor intensive task.
    With Invision Community 4.3 we have added some additional automated email tools to help your users discover more of your carefully crafted content.
    Highlight the best content from throughout your community
    In 4.2 we introduced the concept of curated content with promotions and “Our Picks”. With 4.3 we’ve taken this a step further and these promoted items will now appear directly in your content related emails. 
    This allows for your audience to be enticed back to your community with items that they may not have read but holds interest.

    Capture return visits with interesting content
    Social media links in email footers
    If you look closely in the image above you will also see that you can now optionally include links to all of your social media sites within the footer of all of your outgoing emails.
    Both of these new features are enabled by default but can be disabled in the email settings section of your admin control panel.
    Email may be as old as the web itself, but it is a very powerful medium to get your audience coming back for more.
    Respond to Reviews
    We added the ability to leave a review to Pages articles, download files, calendar events and in other areas early on in Invision Community 4. The concept was to allow your members to engage in new ways with your content. Reviews on Commerce store items and purchasable downloadable goods is a great way to inspire others to purchase.
    New to Invision Community 4.3 is the ability for the content creator (be that a download file, store owner, etc) to respond to a review. This is a great way to address reviews that may be considered unfair or extreme.

    Matt is talking to himself again
    One more thing...
    Not content with resurrecting the Subscriptions manager from 2009, we've brought back a small detail from previous versions of Invision Community. The famous "this person is typing a reply" indicator in the online list.

     
    We can't wait to release this latest update. With new ways to monetise your community, new ways to engage your audience and better promotion tools, we're excited to see how it's going to benefit your community.
     
  11. Thanks
    Emanoel reacted to Matt for a blog entry, 4.3: Commerce Subscription Manager   
    We've recently spoken about how we've brought our Gallery and Blog apps up to date with interface overhauls to bring them inline with the high standards our customers expect.
    Keeping this in mind, we're thrilled to announce that we've taken Commerce right back to 2009.
    This needs an explanation.
    Way back in 2009, Obama was inaugurated as the 44th President. Minecraft was put into beta, Slumdog Millionaire was released to critical praise and we had a product called IP.Subscriptions.
    IP.Subscriptions was a lightweight member subscriptions manager that allowed members to purchase elevated permissions via a user group upgrade.
    It was a fine little app. However, on the horizon we had a brand new eCommerce app in development. Then called Nexus, now called Commerce (we took months to come up with that).
    It made sense for us to merge the products into one app given they both had overlapping functionality. They both could create packages to promote members to a new user group. Commerce was much more developed as an invoicing and billing system.
    Everyone was happy.
    Almost.
    Commerce has grown to be an incredibly powerful app. It can sell anything from physical products like t-shirts, to digital products such as license keys and it can even manage your hosting set-up.
    We use it for our support and billing systems, so we know how robust it is.
    While it's an incredibly powerful commerce system, setting up basic subscriptions packages became a little more complex.
    Over the past few years we've received a lot of feedback on this.
    We've listened.
    Commerce Member Subscriptions
    We've built a brand new section into Commerce specifically for membership subscriptions.
    Let's take a look at this in more detail.
    On the front end, there's a very clear and easy to understand page for membership subscriptions.

    The main subscriptions interface
    Here you can see all the available packages, which one you're currently subscribed to and the upgrade and downgrade options.

    A simple way to upgrade
    There's several choices for costing upgrades in the Admin CP, here we have chosen to charge the difference between packages.

    Get to your subscriptions easily
    Your subscriptions are easily found in the user menu.
    If the Admin allows, the package you're subscribed to appears as a badge on your profile.

     
    There's also a little widget showing the packages which you can drag and drop to the sidebar for an additional prompt for non-subscribers.

     
    This gives Invision Community a very clear and easy to understand interface for subscriptions which lives outside of the Commerce store and its packages.
    Now, let's dive into the Admin CP
    The main engine for this feature is the package list. This is in a separate area within Commerce.

     
    The list also shows the number of currently active and inactive subscribers. This links to the list of subscribers.

     
    Other than Bob having a total nightmare, you can easily view which members are currently active. The buttons link you to the Commerce invoice and purchase.
    If you wish to add a member to a subscription without charging them (you generous soul, you), then that is easily possible.

     
    Creating a new subscription package is very straight forward. We've built a new form which is stripped down to the fundamental items you'll need for a subscription.

     
    As you would expect, there are several settings to control the system.

     
    A few things worth mentioning here:
    You can force new members to purchase a subscription on sign-up You can show or hide the profile badge indicating which package they purchased. You can choose to allow upgrades or downgrades. You can choose how you'd like to charge for upgrades or downgrades Thank you to everyone who has provided feedback over the years. We're really pleased to present this new feature and hope that it'll make your daily lives just a little easier.
    Let us know what you think!
     
  12. Thanks
    Emanoel reacted to Matt for a blog entry, Happy 16th Birthday To Us!   
    This month, we turn sweet sixteen!

    We made our own card this year.
    I know, it's hard to believe with our youthful looks and energetic personalities, but it's true. Charles and I have known each other longer than I've known my own children and we still make each other laugh on a daily basis.
    Over the past 16 years we've seen a lot of trends come and go.
    When we started, AOL dial-up was the preferred method of choice (and probably the only method of choice). Compuserve were flying high and I think I'll stop this walk down memory lane before I turn into my own grandfather and start talking about how things were better in my day.
    A lot has changed. We've seen the rise of social media and how it disrupted habits. We've seen MP3 players become iPods, and iPods become iPhones and iPhones become iPads (other digital devices are also available).
    It's crazy to think that our company pre-dates Facebook, Twitter and Youtube.

    Click on this image to see it unless you have excellent eyesight
    We're still here because we are always innovating and adapting. The software we're working on right now is vastly different from the one we started out with. And that is how it should be. We listen to our customers and we implement the great ideas.
    Of course, we'd not have lasted a year without our customers. We're genuinely thrilled to still be doing a job we love and serving customers who have trusted their community with us.
    Thank you all for choosing us and we're looking forward to the next 16 years.
  13. Thanks
    Emanoel reacted to Stuart Silvester for a blog entry, 4.3: Announcements   
    We have a very important announcement to make!
    There are times where you need to get the attention of your visitors. You might be closed on certain days of the year, performing server maintenance (if you are consider our Cloud Plans, they're excellent) or running a competition.
    Invision Community has always had an announcements feature baked in, but we felt it could be improved.
    Okay, maybe this feature isn't as flashy as some of the others we're introducing in 4.3, but these useful features should make managing your community easier.
    The new look announcement feature replaces the old widgets enabling you to display customisable announcements in any of the following locations;
    Top of the page Above the page content In the sidebar
    The three new announcement locations
    Each location has some slightly different features; the page top banner is dismissible by the member if they no longer want to see it, whereas the banner above the content and the sidebar announcements cannot be dismissed.
    Most of the original customisable features are still available, including the ability to select which applications and pages show certain announcements and which member groups can see them. Combining this with the three new locations gives you much more flexibility for different types of announcements and we've also included the option to customise the color of the announcement.

    New customisable options
     
    The announcements have also been improved to contain more information. Rather than showing an unformatted snippet along side the title, announcements can now be tapped to open a modal showing any further details.

    Modal showing announcement content
    We hope you'll enjoy these useful improvements in Invision Community 4.3. Stay tuned for further announcements (pun intended)!
  14. Like
    Emanoel reacted to bfarber for a blog entry, 4.3: REST API Enhancements   
    "No man is an island" wrote John Donne. He wrote that a good 200 years before computers were invented, but it rings true for any well written framework like Invision Community.
    The included REST API allows developers to fetch data from Invision Community and also allows data to be added.
    This data can be used to power widgets on your website, or to be used within other applications you  are already using in a very simple way.

     
    Several enhancements have been made to the REST API for Invision Community 4.3 that we wanted to let you know about.
    These changes are developer-oriented, so if you do not use the REST API with your community please feel free to skip this update.
    If you would like to learn more about the REST API available with Invision Community, please see our REST documentation.
    Search capabilities
    As previously noted, you can now perform searches through the REST API. You can perform searches based on keywords, tags, or both, and you can limit and filter results with parameters similar to when you perform a regular search on the site (e.g. to specific containers, returning only results over a set number of comments, or searching within clubs).
    Permission awareness
    Several REST API endpoints are now permission-aware when combined with Oauth functionality built into Invision Community 4.3. This means that many REST API endpoints can be called using a specific user's access token, and only results that the specific user would normally be able to see will be returned (and/or they will only be able to submit to areas they normally have permission to). 
    Ability to search members
    While an endpoint has always been available to retrieve (and add/edit/delete) members, the ability to search for members has now been implemented. You can search by name, email address, and (one or more) group(s), and a paginated response will be returned.
    Private conversations
    You can now start a new private conversation, reply to an existing private conversation, and delete a private conversation through the REST API.
    Other REST API changes
    You can now specify member's secondary groups when adding or updating a member through the REST API. You can specify the member's registration IP address through the REST API when adding or updating a member. You can now specify other member properties not directly exposed through the REST API when adding or updating a member by setting the rawProperties input field. You can now specify other member properties to retrieve through the REST API through the otherFields request parameter. The REST API now better logs changes to member accounts (so you will be able to more easily identify how a user's name, email address, password, etc. has changed when looking at the member history). You can now retrieve all content a member is following through the REST API, as well as follow a new container/content item, and delete an existing follow. You can now validate an account through the REST API You can now specify a 'perPage' parameter for paginated responses to control how many items are returned per page.  
    Most of these changes were directly culled from client feedback and implemented per specific requests. If there are other REST API changes you would like to see implemented please don't hesitate to leave your feedback!
  15. Thanks
    Emanoel reacted to Matt for a blog entry, 4.3: Promote to Facebook Pages and Groups   
    Social media promotion should be a part of any marketing strategy. Curating interesting content from your community and sharing to social media channels like Facebook and Twitter is a great way to drive traffic to your site.
    Invision Community 4.2 introduced Social Media Promotions to allow this. 
    You hit the promote button, fill out the text to share with each service, click which photos to include and schedule the promotion or send it immediately.
    We use this feature almost every single day to share highlights to our Invision Community Facebook page and Twitter.
    This feature has had a significant impact in attracting visitors to our blog. This is now a core part of our marketing strategy.
    So what's new in Invision Community 4.3?
    Facebook Groups and Pages
    A  popular feature request was to allow sharing to Facebook groups that you are an administrator of, as well as Pages you own.
    Not only that, but we now allow you to share to many places at once.
    When setting up Facebook, you can choose which Facebook properties to be used when promoting.

     
    When sharing content, you can choose where to share it to right on the dialog.

     
    Here you can see that we're sharing to two of three possible places. "It's a secret" is a Facebook Group (which makes it a pretty poor secret).
    The "Lindy Throgmartin Fan Club" is my favourite page on all of Facebook. What it lacks in members, it makes up for in enthusiasm.
    You may also notice that the Facebook box is empty. Facebook have very strict guidelines on sharing content. They prefer that you do not auto-populate the content.
    You can always access the item's original content on the promote dialog, so you can refer to it.
    Setting a custom page title
    When you share to social media channels, you also have the opportunity to add to the 'Our Picks' page.
    We've made it possible to add a custom title for the Our Picks page so you don't have to use the content item title, although this is still the default.

     
    Editing an Our Pick
    When editing an item shared to 'Our Picks', you now have the option of editing all the data, including the title and the images attached.

     

    The Our Picks page showing the custom title
    Thanks to your feedback, we saw several places that we can improve this already popular feature.
    We hope you enjoy these changes which makes your social promotion strategy even easier to execute.
    I know we'll be making good use of them!
     
  16. Like
    Emanoel reacted to Matt for a blog entry, January Wrap Up   
    What an exciting month we've had!
    The big news is that it's all systems go on Invision Community 4.3, our big update to our apps.
    We've already talked about Automatic Community Moderation, Emoji, Sign in from other sites using OAuth, blog updates, Scaleable search and interface improvements, Apple Pay (and more) support, Paid club memberships, and other club improvements and massive gallery updates.
    Our team take a short breather to discuss their hidden talents, including the ability to solve a Rubik's cube in under two minutes.
    In our community management series, we look at how you can brand your Invision Community in just a few minutes without knowing how to code.

    This month's featured articles are:
     
     
     
    You can see our full newsletter here.
  17. Thanks
    Emanoel reacted to Mark for a blog entry, 4.3: AdminCP Member Profiles   
    Viewing and editing a member is probably one of the most frequently used features of the AdminCP. With the design unchanged for many years, and the tabbed interface starting to grow unwieldy, it was due for some love. We have not only dramatically improved the design but added many new features.

    New AdminCP Member Page
    Let's look at some of the improvements:
    Easy Toggle between Member and Customer View
    If you have Commerce installed, you can now toggle between "Member View" (which shows the screen above) and "Customer View" (which shows the current customer page in Commerce with the user's purchases, invoices, etc.). This makes it much easier to view all of a member's information in one place.
    If you don't have Commerce installed, the top tab bar will not show.
    Basic Information
    The pane in the top-left shows the member's basic information like name, email address and photos. You can now reposition a member's cover photo and crop the profile photo (functions previously not available in the AdminCP). To change the display name or email address, you just click and hold on the information and a textbox appears. The buttons below allow you to merge, delete, sign in as, and edit the preferences or password for the member.
      
    Basic Member Information Pane
    In addition, this pane lists any social networks the user is logged in with. It shows you the member's profile photo and profile name on that network (for example in this screenshot, it is showing my Facebook profile's photo and name) and for many networks you can click on this to be taken directly to their Facebook/Twitter/etc profile. You can also edit the syncing options for the method and unlink the accounts, features which weren't available previously.
    If you have Commerce installed, there is also an indicator if the user has an active subscription.

    A member with an active subscription
     
    Alerts
    If a member is validating, banned, flagged as a spammer, or locked, a large banner will display drawing your attention to this. For validating and banned, it will explain exactly what the status is (for example, if they haven't responded to the validation email yet versus they are awaiting admin approval, or if they have been banned manually versus are in a group without permission to access anything).

    A member that has been locked



    Other possible alerts
     
    Locations & Devices
    This pane shows you, on a map, all of the locations the user has been when using the community (based on their IP address) as well as the IP address they used to register and most recently.

    IP Address Locations
    While the devices tab shows the most recently used devices.

    Recently Used Devices
     
    Content Statistics
    Right in the middle of the profile you can see some statistics about the member's activity. This includes:
    A sparkline graph of their recent content. Their content count and reputation count (with tools to manually change or rebuild). A breakdown of the amount of content they have made across all applications. A visual indication of how much of their messenger and attachment storage they have used. If Gallery and Downloads are installed, the existing statistics overview provided by these apps are also available here.
    Content Statistics
    Warnings & Restrictions
    This block shows recent warnings on the account, and also highlights if any restrictions (i.e. content moderation, restricted from posting, or application-level restrictions) are being applied, which previously was difficult to see at a glance.

    Warnings & Restrictions Block for an account which has content moderation in effect
     
    Account Activity
    On the right is a pane which shows all of the latest account activity. While this was available in previous versions (called "Member History") we have made some significant improvements:
    The number of things that get logged has been significantly expanded. We now log photo changes, group changes, when a new device is used to login, if an account is locked (by failed logins or failed two factor authentication attempts) or unlocked, password/email/display name changes, when a user links or unlinks a social network login method, initial registration and validation, merges, being flagged/unflagged as a spammer, receiving/acknowledging/revoking a warning, restrictions being applied, two factor authentication being enabled/disabled/changed, an OAuth token being issued if Invision Community is being used as an OAuth Server, enabling/disabling receiving bulk mails, and accepting the privacy policy / terms and conditions, as well as all of the Commerce-related information that is already logged. Much more information is now shown such as who made the change (i.e. an admin, the user themselves, or if it was changed by the REST API or syncing with a social network) and how the change was made (for example, for a password change - if the user used the "Forgot Password" tool or changed it in their Account Settings) and what the data was before and after. This includes being aware of if the change was made by an admin after using the "Sign in as User" tool. You can now filter what information you are seeing to quickly find what you are looking for.
    Recent Account Activity
     
    Extensibility
    The new profile has been designed with extensibility in mind. Third party developers can easily add new blocks our even entire new tabs. Any apps/plugins which are currently adding a tab to the "Edit Member" form will retain backwards compatibility with their tab continuing to appear when clicking the "Edit Preferences" button in the basic account information pane.
  18. Thanks
    Emanoel reacted to Mark for a blog entry, 4.3: Videos   
    Videos are everywhere. We shoot them on our smart phones, share them to social media, messengers and more.
    Up until now, the only way to share a video to Invision Community was to use a service like YouTube or Vimeo. If you uploaded a video file it would be treated like an attachment, and if the user clicked the link it would download it to their computer.
    In Invision Community 4.3 we've improved this. Now if you upload a video file (mp4/3gp/mov/ogg/ogv/mpg/mpeg/flv/webm/wmv/avi/m4v), it will embed similarly to an image.

    Uploading a video
    When viewing an uploaded video, if it is in a format that the user's browser and platform natively supports, it will show an embedded player. This will have all of the features supported by the operating system - for example, almost all browsers support fullscreen, and Safari supports Airplay and picture in picture.

    An uploaded video
    If the video is in a format not supported, it displays exactly as it does now - as a download link.

    An uploaded video in a browser without playback support for that format
  19. Thanks
    Emanoel reacted to bfarber for a blog entry, 4.3: Leverage your data with our statistic improvements   
    "The world’s most valuable resource is no longer oil, but data", the Economist wrote recently.
    Invision Community software stores a lot of important data that can be leveraged to analyze and improve upon the traffic and interactions with your site.
    While there are some various statistics tools in the AdminCP already, we spent some time with 4.3 enhancing and improving upon our existing reporting tools, as well as adding some new analytics tools you may find useful.
    Chart Filters
    Beginning with 4.3, any dynamically-generated charts in the AdminCP that support filtering will allow you to save those filter combinations for easier access in the future. When you open the Filters menu and toggle any individual filters, the chart will no longer immediately reload until you click out of the menu, and 'All' and 'None' quick links have been added to the filters menu to allow you to quickly toggle all filters on or off.
    Here is the 'Sales' chart for Commerce, for example. You will see that the interface is now tabbed.

    Commerce's Sales chart
    After opening the 'Filters' menu, selecting all of my products named 'test', and saving this filter combination as a new chart, I can quickly come back to this chart in the future.

    Specific filter configurations allow you to run reports easily
    Note that each user can save their own chart filter configurations independent of other users.
    Top income by customer
    Speaking of Commerce, we have also added a new chart to the 'Income' page, allowing you to view reports of your top customers. As with other dynamic charts, you can save filter configurations here for easy future access, and you can view the results as a table to get a raw list of your top customers' purchases. Further, we have tidied up the table views for the other existing tabs on this page.

    Looks like brandon is my top customer
    Reaction statistics
    We have introduced several statistic pages to expose information about the Reactions/Reputation system and how your users are interacting with it. For instance, you can now view information about usage of each of the reactions set up on your site.

    Yes, I'm definitely confused a lot
    You can also see which users give and receive the most reputation (which is the sum of their reaction points, keeping in mind that negative reactions can reduce a user's total reputation score), you can see which content on your community has the most reputation (which might prompt you to promote it to the 'Our Picks' page, promote it to social media, or otherwise continue to encourage interaction with the content), and you can see which applications reactions are given in the most. This could allow you, for instance, to focus more efforts in areas of your site to drive more activity, or to foster activity in areas you did not realize were as active as they are.

    Some areas of the community aren't as active as they could be
    Additionally, when viewing user profiles on the front end you can now see a breakdown of which reactions each user has given and received when you click the "See reputation activity" link in the left hand column.

    Apparently I'm not so much confused, as I am confusing
    Tag Usage
    Another useful statistic introduced with 4.3 is the ability to review tag usage on your community. As with other dynamic charts, you can filter however you like and save those filter configurations for easy future access.

    Not all tags are equal
    Trend charts for topics and posts
    When viewing the New Topics and New Posts charts, there are now tabs for "New Topics by Forum" and "New Posts by Forum", allowing you to see which of your forums are the most active. Additionally, you will see a trend line drawn on the chart to show you the trend (e.g. whether activity is increasing or decreasing). You can also filter which forums you wish to review, so you can compare your most active forums, the forums that are most important to your site, or the forums that need the most attention/may not be relevant, for instance.

    Viewing new topics by forum

    New posts by forum, but viewing only a subset of my most important forums
    Other Improvements
    Some other miscellaneous improvements have been introduced as well, which you may be interested in:
    When viewing Member Activity reports, you can now filter by group. We have also added the content count column to the table so you can quickly sort by top posters if this is relevant to the report you are running. Device usage is now also tracked (mobile, desktop, etc.) and can be viewed on a new Device Usage page. Developers: Dynamic charts now support database joins
  20. Like
    Emanoel reacted to bfarber for a blog entry, 4.3: Modernizing our Gallery   
    A picture says a thousand words, they say. If getting those pictures online is troublesome, some of those words might be a little choice.
    Gallery has been an integral part of our community suite for just about as long as T1 Tech Mark Higgins can remember (and he has many years of memories). It has seen many interfaces changes as the years have rolled by. The most recent version received a fair amount to feedback on usability.
    We've listened. We've re-engineered most of Gallery's key interfaces to make uploading new images to your community frictionless.
    Lets take a look through the major changes.
    Improved submission process
    Submitting images has to be simple or else users will give up and your gallery will be underutilized. We have spent a lot of time simplifying and speeding up the submissions process for your users. The first thing that will be noticed is that the submission process is not presented as a wizard anymore, and the choice to submit to a category or album has been significantly cleaned up and simplified.

     
    Choosing a container
    Here, I have chosen the category I wish to submit to, so now I am asked if I want to submit directly to the category, if I want to create a new album, or if I want to submit to an existing album.  Choosing one of those last two options will load the appropriate forms to create an album or select an existing album, respectively.
    Afterwards, the modal expands to full screen and you will naturally select your images next, and there's a lot to talk about here.
     

    Overhauled submission interface
    First and foremost, the interface has changed significantly to both simplify the UI and to make actually using the interface easier. When you click on an image, the form is loaded to the right immediately without an AJAX request needed to fetch the form.
    In addition to quickly setting the credit and copyright information for all images at once, you can now set the tags for all images quickly and easily without having to edit each image individually.
    Images support drag n drop reordering in the uploader here, which means that you can drag n drop images to different positions to control their order. Many users previously would name images "Image 1", "Image 2", and so on, and then set their albums to order images by name in order to control the order the images were displayed in. This is no longer necessary now that you can manually reposition the images.
    The default description editor is a pared down textarea box, but you can still use the rich text editor if you wish. The ability to enable maps for geo-encoded images and to upload thumbnails for videos is still supported as well, and those options will show up when appropriate in the right hand panel.
    The 100 image per submission limit has also been lifted. You can now upload many more images in one go with no hard limit imposed.
    Upon clicking submit images, you will see the typical multiredirector to store all of your images, however you will notice that it processes much faster than it did in 4.2 and below.
    Better submission control
    Administrators can now configure categories such that can accept only images, only albums, or both. This means you can now create categories that cannot be submitted to directly, and you can create categories that albums cannot be used with. This is a feature that has been oft-requested since the release of 4.0, and we are happy to report that it will be available in our next release.
    Additionally, album creators (if permitted) can also now create shared albums.  When you create a new album, you can now specify (under the Privacy menu) who can submit to the album, with your available options being:
    Only me Anyone Only the users I specify Only the groups I specify Prior to 4.3, albums have always been owned by one user and only that user could submit to them. Invision Community 4.3 will open up albums so that anyone can submit to them, dependent upon the album creator's preferences and needs.

    The choice is yours as to who can submit to your albums
    New image navigation
    Another major change with Gallery 4.3 is that clicking an image now launches that image in a lightbox to view it and interact with it. This lightbox is context-aware, allowing you to visit the next and previous images in the listing, whether that is a category or album listing, or the featured images or new images listings on the Gallery homepage, for example.
     

    The new image lightbox
    Firstly, I will note that you are seeing the image here with my mouse cursor over the image area, exposing the title, tags, and some various buttons. When you mouse away from the image those overlays fade away to highlight the image itself better.
    As you can see, you can navigate left and right here to view the next and previous image in this context, and you can otherwise interact with the image as you would have if you had visited the older-style image view page (including the ability to rate, review and comment).
    The new Gallery release will introduce a new advertisement location in the right hand column to allow you to show advertisements, even in the lightbox.
    If you follow a link to a full image view page, the lightbox will automatically launch when the page loads, still allowing you to interact in a familiar manner. Additionally, if you move through enough images in the lightbox to reach a new page (for example, if you click on the last image in the album listing and then click on the next image button), the listing itself behind the lightbox will update for easier usability if the user closes the lightbox.
    One final thing to note is that the interface has been made more mobile friendly, particularly through the introduction of swiping support. You can swipe left and right in the lightbox, and in image carousels, to see the next and previous images.
    Notable performance improvements
    As we mentioned at the beginning, we recognize there is a balance between performance, usability, and attractiveness, particularly with regards to an image Gallery. For that reason, we have made Gallery's performance a major focus in 4.3, and have implemented some changes that bring with them a noticeable performance improvement.
    Firstly, we have adjusted the software to only store two copies of an image (in addition to the original), instead of four. In previous versions, we stored a thumbnail, a small copy, a medium copy and a large copy of an image, all of which arbitrarily sized and designed to best meet our layout needs without showing an image too large or too small in a given space. We have simplified this vastly by storing a slightly larger "small" image, and storing a large copy. Diskspace usage is reduced dramatically as a result, and bandwidth usage is actually lowered as well since only two copies of an image need to be delivered to the browser instead of four.
    Next, we have implemented prefetching of the 'next' and 'previous' pages when you launch the lightbox image view. This means that when a user navigates to the next image in the lightbox, it loads immediately instead of waiting for the content to be fetched from the server. From a UX perspective, this provides a much snappier and responsive interface, making users more apt to interact with the site.
    We have additionally sped up the submission process as previously mentioned. The order of execution for certain events that must happen during submission has been moved around a bit, resulting in a faster experience for the end user actually submitting the images.
    Because we know the details matter, we have implemented other smaller improvements as well. For example, the link to rebuild images in the AdminCP previously resulted in a redirect process that rebuilt the images while you waited, but now a background task is launched so that you can continue with what you were doing while the images get rebuilt in the background.
    From start to finish, the Gallery UI and UX has been touched on and improved, and we hope you enjoy these improvements when you start using the new version.
  21. Thanks
    Emanoel reacted to Mark for a blog entry, 4.3: Paid club memberships, and other club improvements   
    We released news of Clubs just under a year ago for Invision Community 4.2 and it has been the best received feature to date.
    Clubs opens up new ways to run your community by allowing members to create sub-communities away from the central forum area.
    Since the feature was released, we've collated an immense amount of feedback on the feature. Here's what we're improving for Invision Community 4.3.
    Paid Club Memberships
    If you have Commerce installed on your community, 4.3 adds the ability for members to create paid clubs. Users wishing to join the club will be required to pay a membership fee (which can be one off or recurring) which will be paid to the club owner, minus any commission you want to keep for the site. You can choose which groups can create paid clubs.

    Paid Club Settings
    If enabled, the club directory will show the price for membership in each club.

    Club directory with paid clubs
    The process for joining works a little differently depending on the type of club...
    For open clubs, the user will immediately be prompted to pay the joining fee. Once they have paid, they are added to the club as normal. For closed clubs, the user will need to request to join as normal. Once they have been accepted to join the club, they will then be able to pay the membership fee, after which they'll be added to the club. For private and read-only (a new type in 4.3, which we'll talk about below) users have to be invited to join the club Public clubs have no membership, and so cannot be paid.
    Joining a paid club (a closed club in this screenshot)

    Paid club after request to join has been accepted

    Paying for club membership
    Club leaders can also waive the membership fee, allowing certain users to join the club for free.

    Waiving fee when approving request to join

    Waiving fee when inviting members

    Waiving renewal fees on an existing member
    If a member fails to pay their renewal charge, they are moved into an "expired" state. The club leaders can see the status and renewal date for all members, and use the filter tools to just see active or expired members.

    Club members management
    Paying out membership fees works just as it does with paid files in Downloads. Users receive the amount as account credit. If enabled, they can then request a payout of this via PayPal or a manual payout method you want to use.

    Viewing an invoice in the AdminCP where some payment has been given to a member

    Viewing account credit with options to withdraw funds
     
     
    Club content throughout the community
    Currently content in clubs is only visible within the club itself. In 4.3 a new setting allows you to show the content from clubs throughout the community - for example, if a club contains a forum, that forum can show in the main forum list.
     
    Club forums showing on main forum list
    This is a single toggle: if enabled, all content from clubs that each user has joined will show throughout the community, appearing below the normal categories/etc in that application.
     
     
    New Club Type: Read Only
    In addition to Open, Closed, Private and Public, we have added a new club type in 4.3: read only. In a read only club, everyone can (without joining) view everything in the club, but cannot participate unless they are invited by a club leader.
     
    Following
    Users can now follow a club, and will then receive notifications about all new content in the club - the same as if they followed every content area in the club.
     
    List View
    In addition to the current grid layout of clubs, there is a new list-style.

    Clubs List View
    The admin can choose which views are available and what the default should be.
     
    AdminCP Approval
    You can now filter the list of clubs in the AdminCP to clubs requiring approval and approve clubs from within the AdminCP.

    Approving clubs in AdminCP
     
    Deleting Content Areas
    Club leaders can now delete content areas within their clubs. This can be useful if, for example, the leader added a club feature by mistake.
    Content areas can only be removed if there is no content within it, or if you have granted club leaders the ability to delete content in their clubs (since they would be able to empty it).

    Ability to remove features from clubs
     
    Other Minor Tweaks
    You can now set per-group the maximum number of clubs a member in that group can create. A member invited to join a club can now delete the invitation if they do not want to accept it (rather than just ignoring it).
  22. Like
    Emanoel reacted to Charles for a blog entry, 4.3: Usability improvements to make your day better   
    Often it's the smaller changes that can make a big improvement in the day to day use of your community. We have made quite a few updates that will make your community flow better for you and your members.
    Update files in Pages Media Manager
    Previously when you wanted to update a file in the Pages Media Manager you actually had to upload a new file and then change the references to that file to the new one. This was obviously not so great.
    When you select a file there is now a replace option. We're not sure why we didn't do this earlier but as they say: better late than never!
    Tag Input when Optional
    On communities with tagging enabled, we have often noticed that people tend to feel the need to tag everything even when it's not really necessary. If your site is about cars you don't really need everything people post to be tagged "car" as that's sort of obvious.

     
    So to make it a bit clearer that tags are not required we have hidden the input field behind a Choose link so people have to actively choose to tag if they really think it's necessary. We hope this cuts down on tag noise. If tagging is required then the normal input box will always show.
    Google Invisible reCAPTCHA
    The new Google Invisible reCAPTCHA allows you to prevent bot registrations without the need for all users to fill out the normal captcha process. As often as possible your members will never notice there is even a captcha happening on the page. It's another way to make the flow from guest to member easier.
    Whitelist for Spam Service
    The spam defense service Invision Community provides works very well at combatting spam signups automatically. The issue is sometimes it works too well!
    Let's say you are at work and all your colleagues share the same public IP. You are excited about your new community (of course you are) and your whole office tries to register at once. Our spam service would probably see your office IP as suspicious with that sudden influx of traffic and may even block it.
    The new whitelist tool allows you to specify IPs and email addresses to always allow on your community regardless of what score our spam defense gives it.
    Reply as Hidden
    Sometimes it would be nice if your moderators could reply to an item with a hidden reply. You might want to leave a note for other moderators or perhaps you have a database and want some replies public and some private.

     
    If you have permission you will now see a hide toggle when replying. This works in all apps anywhere you can reply to a content item and have hide permission.
    Exclude Groups in Leaderboard
    You can now exclude certain groups from being ranked in the Leaderboard. This is very useful if your staff or RSS bot tend to get all the reputation points. By excluding those groups you can focus on your actual member participation which is a better reward to encourage engagement.
    On a personal note this will make me very sad as I usually win reputation counts on our site. But, being such a great person, I am willing to make this sacrifice for you.  
    Complete Your Profile Order
    The Complete Your Profile feature introduced in version 4.2 has been a great success for clients. We have heard many reports of increased engagement as the system can walk people through the sign up process. Not having a big, scary registration form is always a huge plus.
    For 4.3 we added the new ability to change the order of completion for your members. This will allow you to stress the items you really want them to complete first and move your less important profile options later in the steps.
    Mapbox Support
    Mapping has been a feature of Invision Community for quite some time but up until now has been limited to Google Maps integration. For 4.3 we have added support for Mapbox which is based on OpenStreetMap data. The maps are beautifully designed and bring greater flexibility with an alternative look. The groundwork is now laid for some exciting new features still to come!
    Some of our existing customers also found Google policies and pricing structure incompatible with their own internal policies which this addition addresses.
  23. Like
    Emanoel reacted to Mark for a blog entry, 4.3: Take payments with Apple Pay and more with Stripe and Commerce   
    Stripe is the most popular payment method in Commerce, allowing communities to take payments by card securely with easy setup.
    While there's no doubt that credit cards are still the most popular methods of making a payment, digital innovations such as Apple Pay are increasing in popularity.
    For 4.3 we've deepened our integration to support some of their latest features.
    Apple Pay & Google Pay
    Apple Pay allows users to pay quickly with their iPhone, iPad or Mac (with Safari and either a paired iPhone or using the MacBook Pro with Touch ID) using the card details stored on the device, authenticated with Touch ID or Face ID.
    Apple Pay
    Google Chrome (on desktop or Android devices) supports a similar feature allowing users to pay with card details stored in their Google account with Google Pay, or stored in Chrome itself.
    Paying with card details stored in Google Chrome
     
    Both of these features are now supported through Stripe in Invision Community 4.3. Setup is simple - for Apple Pay you simply need to verify that you own your domain by uploading a file you obtain from the Stripe dashboard, and nothing special is needed for Google Pay - and then create the payment method in the AdminCP. Stripe does not charge any additional fees for either option.
    Commerce will automatically hide the option if the user's device does not support either method.
    3D Secure
    Also known as Verified by Visa, Mastercard SecureCode, and other brand names, 3D Secure is a system that is used to verify a customer's identity before purchase is completed and transfers the fraud loss liability from the merchant to the cardholder bank in case of fraudulent disputes.
    After the user has entered their card details, they are redirected to their bank's website and asked to provide additional verification.
    Our integration with Stripe in 4.3 now supports this process. A new setting allows you to choose if you want to use 3D Secure just for cards which require it (i.e. cards which would decline the payment if 3D Secure is not completed) or for all cards which optionally support it as well.
     
    Amex Express Checkout
    American Express cardholders can use Amex Express checkout to pay by using their American Express login rather than providing their card information.  This is also now supported through Stripe in 4.3.
    Amex Express Checkout
     
    Alipay, Bancontact, Giropay, iDEAL, SOFORT
    These are popular payment processors internationally (Alipay is popular in China, Bancontact in Belgium, Giropay in Germany, iDEAL in the Netherlands, and SOFORT in several European countries).
    The checkout experience is similar to PayPal with the user being redirected to the appropriate site, authenticating the payment, and then being redirected back.
    All of these are also now supported through Stripe in 4.3.
     
    Dispute/Chargeback Handling
    A dispute (also known as a chargeback) occurs when one a cardholder questions your payment with their card issuer, which causes the funds, plus a fee, to immediately be taken from your account until evidence is provided that the transaction was legitimate.
    Anyone operating an online store knows how frustrating this experience can be. In 4.3, we've made dealing with this situation a little easier. When a dispute is created, Commerce will now mark the transaction as disputed, which will immediately revoke any benefits from the purchase (for example, if it's for a subscription that moves them into a different group, they will be placed back into their original group; if it's a Downloads file, they won't be able to download it any more; if it's for a physical item that hasn't been shipped yet, the shipping order will be placed on hold).

    Disputed Transaction
    All transactions with currently open disputes can be accessed quickly from the transaction list. The transaction page will show you the status and reason for the dispute, and links to your Stripe dashboard where you can respond.
    When the dispute is resolved, the transaction screen will be updated, with either the transaction being marked as refunded if the dispute is lost, or going back to paid if the dispute is won and the funds returned to you.

    A dispute that was lost

    A dispute that was won
     
     
    Radar
    Radar is Stripe's suite of fraud detection tools using machine learning and customisable rules to help detect fraudulent transactions.
    Stripe will automatically blocks transactions is considers highest risk already. However, for "elevated" risk transactions, while Stripe would alert you of them so you could review them, Commerce would process the transaction normally.
    In 4.3, Commerce will place any transactions which Radar reports as having an "elevated" risk level on hold for manual review, so you can decide whether to approve or not before the funds have been captured.
    In addition, the transaction details screen for Stripe transactions now provides some additional information about Stripe's checks on the transaction, including the Radar risk level, if the CVC check passed, and if the billing address provided matches the card's billing address.
    If a fraudulent transaction does make it through, you will now have the option to indicate this when refunding the transaction to help Stripe's anti-fraud systems learn.
  24. Like
    Emanoel reacted to Matt for a blog entry, 4.3: Welcome to the future, blog!   
    Good news!
    We've taken Invision Community's Blog app by the scruff of the neck and dragged it into 2018!
    There has been a growing trend for imagery to play a very important part of a blog entry. This update reflects that.
    Introducing Grid View
    We have added a new view that shows your blog entries as cards with space for a cover photo.
    We've very visual creatures, and a good photograph can entice readers into your blogs to read more. 
    As you would expect, you can disable this mode from the Admin CP for purists that prefer the traditional list format.

     
    For those who's sense of adventure runs deep, the new grid mode allows you to show a list of latest blog entries as the blog home page.

     
    This puts valuable and engaging content right in front of your audience.
    This list view persists when you view a blog's entries giving a consistent feel.

     
    Viewing an entry
    We've given the blog entry page a little make-over by featuring the cover photo above the content. The slimmed down blog details bar allows your audience to focus on the content.

     
    Default Cover Photos
    You may have spotted that entries without a cover photo have a rather fetching geometric pattern in different colors.

     
    This is a new micro-feature of Invision Community 4.3. Currently, if you do not have a cover photo on a blog, profile or event, the bar is a rather sad shade of black.
    The new default cover photo feature makes it much more cheerful. Here's what a profile looks like.

     
    Much better.
    Here's a few technical details for those that love to know all the things.
    The grid view feature can be turned off in the ACP (but doing so will make me very sad) You can choose the default home page view: Latest Entries or List of Blogs. You can still view a list of blogs when you're on the latest entries page. This choice is stored in a little cookie (GDPR friendly, it doesn't contain any identifying data) so navigating back gets you the last view you chose. Let us know what you think! We love it, and hope you do too.
  25. Like
    Emanoel reacted to Mark for a blog entry, 4.3: Scaleable search and interface improvements   
    Search. Let's be honest, it's not the most exciting feature in the world. You ask to find things, and it shows you what it found.
    Simple, right?
    It's a lot more complex than that. After numerous tests, a few surveys and many discussions with customers, we've decided that there is no "right" or "wrong" way to search. Invision Community is used on many diverse communities and each has its own needs.
    The bigger the community, the more of a headache search can be when you start hitting frustrating technical limitations of the database.
    Happily, we've addressed all of these issues with Invision Community 4.3 and added a few extra treats.
    Searchable Products and Pages
    Products in the Store and custom Pages will now show in search results.

    Store product in search results
    More Customisable Search Experience
    One of the most difficult challenges with search is anticipating the scope of the search. If, for example, you're looking for something you know you've seen before, you want the search to be narrow - matching only the exact terms you provide, probably only matching against the title, in the specific area you know where the content is located. If however, you're just doing a general search about a particular subject, you want the search to be wide - matching any of the terms you enter, anywhere in the community, in both titles and content.
    For a while, Invision Community has had the option to choose which areas to search, defaulting to the area of the community you're in (for example, if you're in a forum, only that forum will be searched by default). We also provide a number of suggestions on the search result form (in the form of "Didn't find what you were looking for? Try searching for..." followed by a number of options) which adjust the scope of the search.
    In Invision Community 4.3, we have a new interface for the quick search feature which makes some of these options more visible so you're more likely to find what you're looking for on the first search.

    New Search UI
    Along these lines we have also:
    Changed the default "Search In" selection to "Everywhere", regardless of where the user is. Added a new setting which controls whether the "Any words" or "All words" option is checked by default. Added a new setting which allows you to adjust how much of a boost results receive for a match in the title, versus the content body, when searching both content titles and body. You can set default and/or operator.

    New Search Settings
    Elasticsearch
    In Invision Community 4.3 we are adding native support for Elasticsearch, a third party search engine which offers a number of benefits over searching your MySQL database:
    Elasticsearch, being designed and indexing data in a way optimised for search rather than data storage, is generally able to match and sort by relevancy with better accuracy than MySQL. Elasticsearch is generally faster. One user performing a search doesn't slow down other users trying to read and make posts at the same time (when searching MySQL, the data has to be "locked" from changes when the search is being performed). It scales very well with very large datasets, and runs very easily on multiple servers. Elasticsearch understands language. If for example, you search for "community", it will also return results which contain the word "communities", understanding that these are the same. Supported languages are Arabic, Armenian, Basque, Brazilian, Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, Dinnish, Drench, Galician, German, Greek, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Persian, Portuguese, Romanian, Russian, Sorani, Spanish, Swedish, Turkish, Thai. Elasticsearch supports custom functions on the scoring algorithm. In our initial implementation this has allowed us to add settings to allow you to control the time decay (allowing newer results to show higher) and author boost (allowing content posted by the user to optionally show higher in results). Unlike with MySQL, there is no minimum query length and a very small list of stop words.
    Elasticsearch Settings
    When enabled, both searches and activity streams will be retrieved from Elasticsearch. The core_search_index database table in MySQL will no longer be populated, so you will not have to store the data twice.
    To use Elasticsearch, you can either install it yourself on your own server, or use any of the many excellent hosted Elasticsearch options. The minimum required Elasticsearch version is 5.5.
    REST API
    Developers and those looking to integrate Invision Community features into their own sites will be pleased to learn that we've extended the REST API to accommodate searching. 
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