Houston Miata Club

4 hours ago, DolSch said:

Yes, that is the issue that I described in October.

Yep, exactly. It's of no use if it is always a day behind for US time zones.

4 hours ago, Richard Arch said:

@Houston Miata Club

Try this as a work around.

 

I saw that and it just happens our task has been running at 3am which is a good time to get out emails for that day if it looked forward to the events for that day. The issue is it seems to not look forward from that time on the day it runs but picks up the preceding day's events. 

Hello Adriano,

My problem is the notification of an event happing is sent the day after the event. It looks like a time zone calculation issue. The latest example this happened to was this morning. I've attached screen shots of the event, the task log and my email. I have no problem with when the task fires (at 3am) as we don't start events before 6am local time, just with the fact it notified me of an event from the previous day. We are in American/Chicago TZ so the calendar event was scheduled correctly.

Regards,

Mark

Thanks for the information Jim.

We recently changed our PayPal account and I am trying to add it back in to my IPS account stored payment methods. When I go there it only has an option to pay by credit card. How can I add our new PayPal account so my IPS subscription will auto renew from it?

NOTE - this is not the link from my site to PayPal to buy items on my site - we have that working fine with the new account. This is so my IPS subscription automatically renews through PayPal.

8 hours ago, Marc Stridgen said:

Please could you update your access details on file. They appear to be incorrect at present. I can then take a look based on what you sent over

If you mean creating the temp admin account, I just did that.

On 1/11/2022 at 9:16 AM, Marc Stridgen said:

I would need a more specific example, and the exact filters being used. If you can screenshot the whole of the filters page, and let me have at least 1 of those members names who dont appear, I can then investigate for you.

I sent the info in a Message. Thanks. (p.s. today it only excluded 4 members - have to check another computer to see which one changed or if I miscounted/typed.)

When I have no filters except for a specific group in Bulk Mail filtering I get the group I expect. When I select "Not a Spammer" it removes 5 members that are not flagged as spammers. If it select only the Spammer filter, I get the error that the email will not be sent to any users.

On 4/2/2021 at 12:02 AM, The Old Man said:

I get this particular PITA spamming me from the Contact Form about 4 times a week, every week for months now.
His IP may change, but the email address never does.

eric.jones.z.mail@gmail.com

Honestly it drives me nuts that I can't simply block him by adding his email address to the existing IPS AdminCP email blacklist facility. A quick check of that list by the contact form would sort it.

I can't flag his emails as spam in my mail client, because then I'd be reporting my owner server and shooting myself in the foot in terms of anti spam blacklists (because the email is sent via my server), such is the nature of contact form spam. I increased the strength of the Google Recapcha in their settings but no joy. 
 

I can't use the spam filters in CPanel because the form sends the external message, he doesn't spam via a traditional mail client.

The From field sent by IPS is my sites email address, not the email addresses of the spammer, which may be RFC compliant in doing so but doesn't help.

I set up DKIM, SPF and DMARC correctly but that actually works against me, because Spam Assassin is rating my server and reduces the spam score.

Subject: A user sent a message via the contact form
From: "Eric Jones" <my sites email address>
X-Spam-Status: No, score=4.3
X-Spam-Score: 43
X-Spam-Bar: ++++
X-Ham-Report: Spam detection software, running on the system "vpsxxx.myserver.com",
 has NOT identified this incoming email as spam.  The original
 message has been attached to this so you can view it or label
 similar future email.  If you have any questions, see
 root\@localhost for details.
 Content preview:  A user has sent a message using the Contact Us form. ----
   Eric Jones ( eric.jones.z.mail@gmail.com ) said: 
 Content analysis details:   (4.3 points, 5.0 required)
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
 -0.0 SPF_PASS               SPF: sender matches SPF record
  0.0 HTML_MESSAGE           BODY: HTML included in message
 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily
                             valid
 -0.1 DKIM_VALID_EF          Message has a valid DKIM or DK signature from
                             envelope-from domain
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from
                             author's domain
  2.0 PYZOR_CHECK            Listed in Pyzor
                             (https://pyzor.readthedocs.io/en/latest/)
  2.5 FREEMAIL_FORGED_REPLYTO Freemail in Reply-To, but not From
  0.0 TO_EQ_FM_DIRECT_MX     To == From and direct-to-MX
X-Spam-Flag: NO
X-From-Rewrite: unmodified, no actual sender determined from check mail permissions

My email goes through Sparkpost, so technically I'm sending the spam (from my server and it has my email address in the From field) which puts me at risk from their policies.

I think that simply manually blacklisting an email address in AdminCP is worthwhile, doesn't have any negative aspects in terms of legitimate users being able to get through. It won't block the first email but at least we could do something about it.

 

The exact same one I was looking for a solution to! Installed the NE right now.

On 8/27/2020 at 1:50 PM, Pyrotechnic said:

Just for the record, I took the plunge and everything looks like its gone OK. 🙂

I'm in the same place as you were. Right now with the Store configuration I keep having people just repurchase a new Store membership rather than use the renewal in the email the system sends them. This creates a new invoice and leaves the old invoice dinging them with expiration notices until they complain and I cancel the old invoice.

I'm really interested if you had reminders and expiration grace periods on your original Store products and if they converted properly. Also did all your member expiration dates carry over as well as their purchase history.

Before I found your post I posted this question which has more detail - https://invisioncommunity.com/forums/topic/461054-link-membership-renewal-invoice-with-new-membership-invoice/?tab=comments#comment-2849391

TIA, Mark

We have a club where a yearly membership is purchased using a Store Product that was configured long ago. The system is configured to send renewal invoice emails a couple of weeks before their membership lapses and we also have a grace period configured before their membership reverts.

What some members do when they get the renewal invoice email is they just log in and create a new purchase for another year membership and don't use the renewal link in their email.

What then appears to happen is the system does not link this new purchase invoice # with the renewal invoice # so when the original renewal invoice expiration date comes around they get a subscription expiring warning email with the renewal invoice number. After the grace period they then get an expired email for the renewal invoice. At some point they will email the admin to complain that they paid their dues but the system is still reminding them their membership is expiring. The admin then has to go and cancel the renewal invoice.

My question is do we have the system configured properly or should our Store Product (yearly membership) really be configured as a Subscription Plan?

I see that there is an option to convert the Store Product to a Subscription Plan and if that is what we should do I need to know all the pros and cons before going down that path. I was wanting to get feedback here before opening a ticket in case their is a bug with the system or we are using the wrong options.

Mark

On 1/20/2021 at 9:06 AM, bfarber said:

There is no built in option (beyond what you are already doing) to adjust the outgoing email address on a per-email (or bulk mail) basis. There is only a single outgoing email address setting which is used for all outgoing emails.

Thanks for the confirmation, that seems so easy to implement and would be useful. I guess not many use the bulk email function. I'll look for the suggestions thread to propose it.

on a related issue.

How can bulk emails be sent using a selected outgoing email address. We have several email accounts (President, VP, Admin, Membership) and would like the outgoing email address be based on what the subject is - I.E. Membership related bulk email would come back to the membership, President related bulk mail to the president email etc. Right now it all goes out under one email address and has to be sorted through by everyone when people reply to the bulk mailing.

The only way I can see to do this right now is to change the outgoing email setting before a bulk mailing is composed which is prone to errors.

THanks