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Jim M

Invision Community Team
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Community Answers

  1. Jim M's post in Bulk Mail editor shows embedded media... until I save the email was marked as the answer   
    For any new features, please make a topic in the Feedback forum. Currently, this is behaving as it should.
  2. Jim M's post in Theme issues just started - related to ongoing maintenance? was marked as the answer   
    Yes, this is part of the maintenance. It should be quick but some individual communities, it may last longer. Once the maintenance window closes, if you're still having issues, please let us know. 
    https://status.invisioncommunity.com/
  3. Jim M's post in Emails thru Invision Community in the Cloud was marked as the answer   
    Sorry, I am a little confused as to what the issue is here. Our email system would only send email out of your Cloud based community. You cannot send email to it or use an email client to send/receive email from our email servers.
  4. Jim M's post in Error Message 2C124/7 was marked as the answer   
    This is a known bug fixed in the upcoming release 
     
  5. Jim M's post in Trying to Enable Clubs was marked as the answer   
    If you disabled the module for the group in ACP > System > Applications > expand System > Clubs, you will need to reenable. 
  6. Jim M's post in more than 3 question per poll was marked as the answer   
    You would change the max allowed questions per poll in ACP -> System -> Posting -> Polls.
  7. Jim M's post in Bug saving Lifetime Subscription Plan was marked as the answer   
    While "Lifetime" is unchecked, could you please try checking "Same as initial term" and then check "Lifetime"? I fear this may be the bug that we're not actually clearing that "Same as initial term" field.
  8. Jim M's post in Mod Gone So Now...How? was marked as the answer   
    Yes, applications basically do the same as plugins and then some so getting rid of plugins is really just “naming”. Wouldn’t really worry about this unless you’re actively developing as it won’t impact you 😉 
  9. Jim M's post in Error message Subscriptions are not available but they are disabled was marked as the answer   
    You had Subscriptions set to require on registration. I enabled Subscriptions for you, disabled the requirement on registration and then disabled Subscriptions again for you.
    I have reported this internally as a bug as that requirement should disable when you disable subscriptions.
  10. Jim M's post in All system counts Skewed/Incorrect was marked as the answer   
    Keep in mind there is not a set number of photos per page as they are designed to fit the page so calculating in that manner may not be accurate.
  11. Jim M's post in PDF attachments result in This attachment is not available. was marked as the answer   
    You would want to test disabling that and then try again.
    If it still is an issue, please ensure that the forum has download permission for the member group.
  12. Jim M's post in Upgraded, image and post editing issues now... was marked as the answer   
    Please clear your cache by going to ACP -> Support -> Clear System Cache.
  13. Jim M's post in Guest group count was marked as the answer   
    A guest is someone who is not logged in. Technically, it is a session so technically if someone opens your site in multiple browsers, those are different sessions of a guest even though same IP address.
    You can use the "Guest Signup Widget" to target guests to signup.
  14. Jim M's post in Menu Manager Quirks was marked as the answer   
    You have a dropdown inside your menu there, you'll need to click into it to edit it or straight remove the drop-down.

    You have added this multiple times inside it looks like as you see here:

  15. Jim M's post in If Access to Forum is Denied - Access to Sub-forums is also Denied was marked as the answer   
    This is intended behavior. If the Parent forum is not accessible, so will the child. As the structure is hierarchal.
    I would just make them two parent forums under the same category as that will be hierarchal and navigational sense which will limit confusion of users.
    Nothing in our software is merely accessible by URL without some form of customization. Member groups and hierarchal settings play a role in permissions, navigations, etc... This is best for user experience and structural integrity. As you wouldn't want someone accessing something they shouldn't.
     
  16. Jim M's post in Calendar Cannot Add Events was marked as the answer   
    You'll want to ensure that you do not have any custom FURLs at ACP -> System -> Advanced Configuration -> Friendly URLs. Revert if you have any related to calendar.
  17. Jim M's post in Get email on new user registration... was marked as the answer   
    This can be found in ACP -> click the notification bell in the top right -> Notification Settings -> A new member has completed registration
  18. Jim M's post in Recommended Elastic Search version for IPS 4.7? was marked as the answer   
    Should state it in the ACP: Must be running at least version 7.2.0, but less than version 8.0.0.
  19. Jim M's post in Test License Key (Remove) was marked as the answer   
    I have transferred this to a ticket to assist you. Please note you can submit a contact request to the account department for these requests.
  20. Jim M's post in Gmail signing statisitic was marked as the answer   
    There are not currently reports/statistics on Google based registrations through the Google Login Provider.
  21. Jim M's post in Need to clean a little bit my user base was marked as the answer   
    Yes, you can do so by going to ACP -> Members -> Members -> click Advanced Search (cogwheel icon) -> enter your search terms -> on the resulting table of members found, you'll see a blue bar, you can then click "Prune Members Found" to prune them. Be sure that you are certain you want to delete these users as the only way to retain them is through restoring a database backup.
  22. Jim M's post in Turn off notifications for a blog post needing moderation was marked as the answer   
    There would not be a way to specifically turn off notifications for just that. It would be all moderation related activity.
    This would be in your own notification settings on the front-end for moderated items. Account Settings -> Notification Settings -> Moderation.
  23. Jim M's post in Javascript problem after upgrade was marked as the answer   
    Glad to hear you resolved it. Likely at some point it failed to generate as clearing cache in our software will regenerate the file. It may have just been a temporary issue on your server or otherwise that then got cached by CloudFlare 🤷‍♂️.
  24. Jim M's post in Banned User in Online Users List was marked as the answer   
    Yes, they would simply be viewing the banned message as they cannot view the site if they have the banned status applied to them.
  25. Jim M's post in Recurring Coupon for Subscription was marked as the answer   
    Coupons will not automatically apply for subsequent renewals. You can allow coupons to be used on renewals, but the code would need to be applied on each renewal invoice.
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