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Jim M

Invision Community Team
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Everything posted by Jim M

  1. Nothing from ourselves would limit you to one hosting provider. You can move to another hosting provider should you desire.
  2. As your file storage method, you can use file storage. I would recommend not caching as Redis is the only option.
  3. This would indeed be PWA so you would not receive a prompt about it.
  4. Thank you, the credentials were correct. Unfortunately, I am seeing that PHP is unable to make a connection with your Redis instance. Please contact your hosting provider for assistance. With that in mind, with a community of your size, I would not really recommend using Redis. Redis is only really needed for large communities. Small to medium communities, it can cause actually more overhead than it's worth, especially if you're hosting Redis on the same server.
  5. Correct. The AdminCP for our software, not the hosting panel.
  6. Did you already setup the PWA on your device? I am seeing that it is available on your community in my browser.
  7. Thank you for editing you post with the error log entry. Please ensure that you're not running PHP 8.1 as this is not compatible yet. We recommend running PHP 7.4 or PHP 8.0.
  8. A 500 Internal Server Error is a lot like the check engine light on your car, it states something is wrong but not exactly what or where. You would need to obtain the server error log entry for this error from your server (ask your hosting provider or server administrator if you are unsure how).
  9. This is due to you are on the latest release. Is there something which is prompting you to this?
  10. Jim M replied to kmk's post in a topic in Technical Problems
    It would not be possible to have two (or more) different memberships inside a single Club. Each club would have it's own membership (or be completely open) which would detail who can view items inside it.
  11. I'm afraid, .MOV has never been compatible with Chrome. Only Safari. There was an issue where the download option for browsers that do not support the file type was not working. Now it is 🙂 .
  12. Unfortunately, only your host would have an idea of what happened there as that would have happened on the MySQL server side. Whether through an incorrect configuration with a backup restore, server move, or something else. They would need to help you resolve it.
  13. Yes, you would simply setup your web manifest by going to ACP -> Customization -> Icons & Logos -> Configure manifest details. Once you have configured that it is recommended to apply the icons above so that users have those available to them on their phones. The alert is from the browser, not our software. This meaning some browsers/devices will alert you that it is possible to download (i.e. Google Chrome on latest Android) whereas others will not.
  14. On mobile, it is not supposed to be shown but is being shown due to an incompatibility with your third party applications/plugins. I want to drive that point home as that seems to be the root of your complaint 🙂 . Below is what it should look like. You will want to report this to the author of those third party applications/plugins as they are causing the issue on your mobile screen size.
  15. That is a Progressive Web App (PWA), not a native mobile application. The native mobile application was discontinued in favor of PWA.
  16. As mentioned by others in this topic, the "Upgrade to Cloud" message should not be present on mobile. Thus, these third party applications/plugins are not operating correctly or are out of date. You would need to contact the author(s) for assistance.
  17. Looks like you have a few more icons there than what are on a default installation. If you are running any third party applications/plugins, please disable those.
  18. If you're using a third party add-on for spam, you would need to contact the author. There are no means of spam filtering for guest posts in our core system.
  19. There are not any spam filters in sending email notifications from our software. Are you referring to the Ban Settings or Flag as Spammer? If so, this would only take effect on registration and not guest posting. This is why we do not recommend allow guests to post without registering.
  20. The error in the screenshot is an access error from the MySQL server. Either the credentials provided are incorrect or not full permission has been given to the user. As this is a "hosting" error, you will need to resolve this on your localhost.
  21. Yes, you can. Here is more information:
  22. Yes. It is done via a background task in the system and ran on the server. Your computer/connection is not used. No. It uses a background task to prevent this from happening. No. This will not impact the timing involved. Please ensure that you're on the latest release of 4.6.12. Unfortunately, I cannot reproduce this there.
  23. As you're utilizing a third party WordPress plugin, you will want to contact the author for assistance with any issues with authentication or passing of roles from WordPress to Invision Community.
  24. As you allow guests to post here, the post would appear right away and not undergo the Post Before Registration process and therefore, the user would receive a notification right away if they follow the forum.
  25. All this information typically would be selected from the options when creating a topic and then you would add access details to the Client Area like you normally would in a ticket. This way, you do not need to expose this data here. I see you're utilizing CloudFlare for DDoS protection among other things, I would suggest disabling this as CloudFlare actually could be creating issues here.