Jim M

Unfortunately, I am not seeing any errors logged in the system itself so anything that was happening was happening on the server-end and preventing the software from running/logging. Seeing as this kind of resolved itself, I would recommend reaching out to your hosting provider to see if they were having any issues at the time this was encountered.

When performing a GET request to these URLs uncached, I am getting a 403 as expected. Most of these look to be crawled not too long ago so it could be something has been resolved. I would recommend having Google re-crawl these to see if this issue has been since resolved.

Yeah, I just want to go to one of these with the exact CSRF key to see why it is claiming a 500 error rather than a 403. If you feel more comfortable messaging me it, feel free to do so.

An invalid CSRF key should return a 403 rather than a 500. Could you please provide the full URL here? CSRF keys are slowly be removed from the URL and propositioned more in the body. This will be something I will follow up with our dev team on as it may just be we haven't gotten here quite yet.

Sorry, through the default software is there are no means to share a subscription or payment between two users. This would require a customization or manual intervention at this point in time.

These all would be third party plugins here. The software is merely grabbing what is available to it at the time but looking at the folder structure, the possibilities of applications/plugins would be: Auto Welcome Member Away Members Country Theme Usage Counter Jobs

Looking at your community as a guest, I am not seeing any present issues. However, we would require access to further inspect the software and provide a recommendation/solution. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

Sorry, this is not something which is available within our software. This would require a customization itself or you can request it for a future release in our Feature Suggestion forum.

Thank you, I moved this to a ticket as there is some more information to obtain but overall, this will need further looking by our advanced support team. Please check your email for next steps.

As @Ocean West mentioned, likely a third party application/plugin which is no longer compatible with the release. You can try to utilize the Recovery Mode to get into the ACP and disable it.

I would suggest first reviewing our Facebook promotion guide here and ensure your setup is approved for those items in this guide: While what was returned does include a lot, they may not be required for what you're performing, just what Facebook is returning as a general error message. Unfortunately, I cannot answer on the review items as that is what Facebook is looking for which we do not have any control over. If after you submit a video of these items in action on your community and it gets rejected, the best advice I can provide is to ask Facebook why it was rejected. That way you can re-assess and get them the information they require. If you can reply with what they messaged you with, we can try to assist.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

Facebook promotion will not work if your Facebook app does not have the ability to do so. The error being returned from Facebook below means your Facebook app in use does not have permission to use these so it will not work. Any of the pages_read_engagement, pages_manage_metadata, pages_read_user_content, pages_manage_ads, pages_show_list or pages_messaging permission(s) must be granted before impersonating a user's page.

The Activity Stream is a means to find content, it is not a means to read content. Just like on the Feed Topic feed block, they would click the topic link to read the full thing. By no means am I suggesting to setup your community like Twitter, I am merely informing you how you can use the software to find content without viewing each and every forum.

Remember you mentioning having problems getting Facebook related items approved. Is this approved? If it is, we would need access to see if this is a bug in the system, as previously requested.

Sorry, there are no ways to change the size of the Our Picks block without a theme customization. Theme customizations would be outside our scope of support but I can move this topic to the Community Support forum where you can receive support from fellow admins, if you would like? Editing the title of the block would require changing the language string as there is no edit field for this in the current software.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

The Activity Streams are a great way to organize and keep track of content which is important to a user or group. I personally use them for support on this forum because we are responsible for a few forums and it allows me to view things as they come up. On my personal community, I use Activity Streams and the Follow system to keep track of everything throughout the community. Additionally, using them together with Activity Stream subscriptions is fantastic to stay alerted. (I like to welcome new users personally when they post in our intro forum is a good example) Again, this goes back to my own personal community but I have a homepage using the block system to showcase new topics overall, new topics in certain forums (i.e. we have a for sale and traders forum so good to see what's going on), and the Our Picks system to call out important topics. Users have enough information there to see what is going on without needing to see the read status. If they want that, they view the Activity Stream where it tracks that for them. There are plenty of options and I can move this to the Community Managers' Lounge if you would like to hear from fellow community owners.

It will not trigger notifications.

Are you referring here to a Topic Feed block still or the Activity Streams? The latter is not a block so would not have the same caching.

You're very welcome. Glad we were able to help you resolve this issue.

Yes, the fix was included in 4.6.10. Did you perform a rebuild of Achievements after upgrading? This would be needed unless you only want this to take effect on future occurrences.

This would still be present with beta 2 and a manual upgrade would be needed to go from beta 2 to full release of 4.6.10. Sorry for any confusion there. If you continue to have issues with the next release, please let us know.

Excellent. Please let us know if we can be of further assistance.

I have created a ticket for this purpose, you should have received an email which you can reply with your details. Thanks!