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Marc

Invision Community Team
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Community Answers

  1. Marc's post in Admin CP icons broken after custom domain applied was marked as the answer   
    I believe this has now been resolved. Please let us know if you are still having issues of course.
  2. Marc's post in Cleaning the member list. was marked as the answer   
    There is no way in which to manage these within the software at present, unfortunately. It may be worth taking a look within the marketplace however, as I believe there are 3rd party items in there which will allow you to manage these automatically
  3. Marc's post in File version on page title was marked as the answer   
    This already shows on the page title by default if there is a version added. The only place it doesnt show is the download listing
  4. Marc's post in Bulk delete inactive or no content members was marked as the answer   
    You would click on the prune button at the top once you have searched for those members. I would advise ensuring you backup before a mass action like this.
     
     

  5. Marc's post in System Logs Errors was marked as the answer   
    I have been looking at this, and from what I can see those errors are happening directly after an issue with being able to write to your redis instance. I would suggest first of all disabling that, and seeing if the errors still occur
    I would also note, it would be worth disabling all 3rd party items and monitoring, but I would go for testing redis first of all
  6. Marc's post in Preview text from the last(!) post in the thread was marked as the answer   
    There isnt a way in which to do it within a forum. If you have it showing as a preview it will indeed show a preview of the first post. As mentioned above, you would be best to use a stream for what you are looking to do there. You can see a guide on how to uses these here
     
     
  7. Marc's post in MySQL DB is too high (forums_posts) - Archiving not helping was marked as the answer   
    I have just logged in there, and there are a couple of items of note.
    First of all, you need to address your tasks not running, as shown in the bar at the top of the page. If these are not running, then cleanup tasks are also not running.
    The second item is that you have errors being repeatidly logged relating to chatbox. I would suggest disabling that, or contacting the author of a resolution to that issue.
    Other than that though, it looks like you have simply outgrown the hosting you are currently using
  8. Marc's post in Custom activity stream to show topics was marked as the answer   
    You are referring to the sorting there. You can  only currently sort by oldest or newest activity, and not by oldest and newest start date. Similarly the 'time period' relates to the last activity date. There isn't really any way to do what you are looking to do there. 
    I do see you have the pages application. You could create a topic feed block on another page, if its something you wish to go that far into for your moderator, as an alternative thought
  9. Marc's post in All Downloads screenshot gone was marked as the answer   
    I see this appears to have been an issue with some folder locations that my colleague has said you can move there to resolve the issue. I will mark this solved, but of course let us know on the ticket if you have any further issues
  10. Marc's post in Background Color not changing was marked as the answer   
    Yes, this was an issue internally affecting a small number of users, which has now been resolved. Glad to see you are up and running there,
  11. Marc's post in Error when subscribed to Unread Content activity was marked as the answer   
    If you go to support in your Admin CP and apply the optional patch shown, this will correct the issue for you.
  12. Marc's post in "Undeliverable: Did you forget to submit your content?" was marked as the answer   
    These are part of the "post before register" feature. That email is sent out when a user has posted, but not subsequently entered valid registration details. The only way in which you would be able to stop those completely, would be to switch of post before register. You can see more about this here
     
     
  13. Marc's post in Editing Themes was marked as the answer   
    You would access this within your Admin CP, and then visit System->Site Features->Menu Manager
    Please see the following guide, which may assist you further there
    https://invisioncommunity.com/4guides/getting-started/setting-up-your-menu-r27/
  14. Marc's post in Split renewals per license was marked as the answer   
    We can do this for you.  If you can let us know which licence (abbreviate if needed), I can generate one for you. There is no way in which to do this automatically
  15. Marc's post in Logging in/out forwards to JavaScript page was marked as the answer   
    A patch has now been released for this issue. Please go to support in your admin CP and apply the optional patch there.
  16. Marc's post in HTTPS error was marked as the answer   
    Glad to see we managed to get this sorted out for you, and a new SSL applied. 
  17. Marc's post in Stripe does not create customers was marked as the answer   
    We are assuming here that this was one of the 3rd party items mentioned by my colleague that was causing this problem. I will mark this solved for this reason, as we havent had a respond from yourself since last Monday. If of course you still have the issue, please let us know.
  18. Marc's post in https error was marked as the answer   
    The SSL Certificate set on your server expired on 7th October. As a self hosted customer, you would need to contact your hosting company to resolve this issue for you
     

  19. Marc's post in Customize the Update Page was marked as the answer   
    You can change this by using the constant UPGRADING_PAGE 
    example
    define('UPGRADING_PAGE','/path/to/page.html');
    If you are not sure how to use constants, you can see this here
     
  20. Marc's post in Feature Download in Club was marked as the answer   
    There isnt a way of featuring a download from your standard downloads categories, other than just adding a link to it somewhere. However what is it you are trying to achieve here? I ask as there may be other ways of going about it. For instance, you can add a page in a club where you could add any content you wish, including a link to a download if needed. Or you can even add a downloads section to the club itself and bypass the general categories. It really depends on your aim.
  21. Marc's post in Short description in Downloads was marked as the answer   
    Are you referring to showing this within the listings? If so, this is something you would need customisation for really.
  22. Marc's post in Upgrade from 4.5.4.2 to 4.6.7 failed was marked as the answer   
    I see my colleague managed to get that sorted for you. As mentioned, we have also added improvements there to prevent reoccurrence of this particular issue.
  23. Marc's post in Removing user's old posts was marked as the answer   
    There is no way in which to selectively delete posts which are over a set date for a specific user like that, however you can indeed delete the user entirely if you wanted to do so. Doing this would allow you to use the username again. 
  24. Marc's post in Direct link to Subscription checkout was marked as the answer   
    There would be no way in which to do this as it has an csrf key that is generated. You could however just link them to the subscriptions page and let them choose which subscription. I realise thats not exactly what is asked for there, but its an option
  25. Marc's post in Issue -> Upgrading to 4.6.7 - System Check > File check was marked as the answer   
    This would indicate that for some reason that file has not been unpacked correctly. Please reupload this file from a fresh download, then try again at /admin/upgrade
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