Square Wheels Posted October 14, 2021 Share Posted October 14, 2021 Hi, I am seeing a lot of errors in the System Logs. Not sure what's triggering them. Could you take a look? No hurry. Thank you Link to comment Share on other sites More sharing options...
TAMAN Posted October 15, 2021 Share Posted October 15, 2021 2 hours ago, Square Wheels said: Could you take a look? No hurry. if you want someone to take a look and help then copy paste the errors within your post here 🙂 otherwise file a ticket not a forum post Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 15, 2021 Share Posted October 15, 2021 8 hours ago, Square Wheels said: Hi, I am seeing a lot of errors in the System Logs. Not sure what's triggering them. Could you take a look? No hurry. Thank you Please could you update your access details on file, as they appear to be incorrect. We can then take a look for you 6 hours ago, TAMAN said: if you want someone to take a look and help then copy paste the errors within your post here 🙂 otherwise file a ticket not a forum post Actually the opposite is true. We encourage people to post on the community, and we can pick it up from there if needed. We can access users login details just the same as we can from a ticket. Its only really if there are indeed any details that need to be sent to us privately that we need a ticket. Cloud9 and TAMAN 2 Link to comment Share on other sites More sharing options...
Square Wheels Posted October 15, 2021 Author Share Posted October 15, 2021 3 hours ago, Marc Stridgen said: Please could you update your access details on file, as they appear to be incorrect. We can then take a look for you Done Link to comment Share on other sites More sharing options...
Square Wheels Posted October 16, 2021 Author Share Posted October 16, 2021 Updates? Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted October 16, 2021 Solution Share Posted October 16, 2021 I have been looking at this, and from what I can see those errors are happening directly after an issue with being able to write to your redis instance. I would suggest first of all disabling that, and seeing if the errors still occur I would also note, it would be worth disabling all 3rd party items and monitoring, but I would go for testing redis first of all Link to comment Share on other sites More sharing options...
Square Wheels Posted October 16, 2021 Author Share Posted October 16, 2021 Thanks, I'll ask my host what's going on with redis Marc Stridgen 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 16, 2021 Share Posted October 16, 2021 No problem. Hope you manage to get it resolved Link to comment Share on other sites More sharing options...
Square Wheels Posted October 18, 2021 Author Share Posted October 18, 2021 Thank you, my host resolved a redis configuation issue. Marc Stridgen and Charles 2 Link to comment Share on other sites More sharing options...
Recommended Posts