IndianaJoe

3 minutes ago, Marc Stridgen said:

This doesn't actually sound like something within our software unless its guests you are referring to that are registering during that process?

Yes they are guests and registering during the purchase. I am using Stripe as my payment system, if that is of any help.

It isn't happening "all" the time, but I have received a decent number of people saying they are running into this. Once they create the account, THEN go to the purchase everything is fine.

I have an item in my store that people are trying to purchase and get a message that they don't pass the security check. I am not sure what is causing this. I know the work around is that they need to create an account first then are able to complete the purchase.

Any tips on what to do to get this fixed?

I may have found a bug in the Pages application.

I had originally selected the "Post topic" check to post a topic when you added an article and selected a Forum to post to. Later I unchecked the box and had no issues with post of MOST articles.

However, I never unselected the forum to post to. When I scheduled an article to be posted later in the day the article would post a topic on the forum.

My workaround is to unselect the Forum to post to and the topic won't post to the forum.

To reproduce the bug simply turn off "Post Topic" however select a forum to post to and schedule an article to be posted.

Just now, Marc Stridgen said:

Generally you would bypass word filters for some groups in this scenario. It would not be for one specific word though, but rather for all. You can do this within groups. I would say however, if one group is not doing so, why would you need to bypass it?

I know we can set a group to bypass all filters. Much like the toolbar settings, would like to be able to set the specific word filter for specific groups only. Currently using gif's is only allowable by specific groups.

My case is unique in that I have a couple annoying users that try to be cute using the same word in almost every post, thus I want to limit their ability to use the post.

Any chance we could implement a word filter by user group? Mainly due to certain users being annoying and using the same word over and over, while others are not abusing it.

Thanks

1 minute ago, Nathan Explosion said:

Go to the url in the error and review it?

Possibly to do with Google logins, or maybe maps?

All of the URLs are totally different. I'll check to see if it's something with the login.

I have had the following error in my System Logs for about a week randomly a couple times a day. This is by different users on different pages each time. Not sure if this is something I should be worried about or not.

Array
(
    [error] => access_not_configured
    [error_description] => You can't access this app until an admin at your institution reviews and configures access for it. If you need access to this app,
    [emm_app_verification_uri] => https://admin.google.com/ac/owl/requestapp?app_id=OTE5Njg2OTA2MDYxLTJxYjBtcWdkcmNtbDBhOGJscm03c2dobjZjdnJ2ZHExLmFwcHMuZ29vZ2xldXNlcmNvbnRlbnQuY29t&scopes=204,202,9315
)

Any suggestions on how to prevent the error?

Thanks

Just now, Nathan Explosion said:

Ouch... It's Monday please forgive me!

I have manually imported a large amount of data and it looks as if the search is producing errors and giving me strange results. 

Is there a good way to refresh the search table to garner the proper results? Would emptying that table fix the issue?

I added a new application(Commerce) to my community. How do I install it on my system as it was added late and there are no updates available?

Thanks

Just now, opentype said:

Someone would need to write a proper import/conversion script. Those images are not just a link to a file. 

Thanks, I was hoping that wouldn't be the answer. I'll just be prepared to update them if we need to edit an article.

I am in the process of converting a homemade CMS to Invision and in the basics is moving an article table and converting the images.

I have the images in a folder in the uploads folder and they show fine when displaying the articles.

My issue is when I go to edit the article the image shows 0 kb and it requires me to upload a new image when I go to save the image. 

Are there any work arounds I can do so that the images are "properly" uploaded to Invision? Note that there are thousands of articles so I don't want to do this manually. I'd guess only the newer ones would need to be reuploaded and would do it manually if needed, just want to see if there is an easier way.

Thanks

2 minutes ago, opentype said:

This is caused by your group setup. There is no setting regarding the database. 

Thanks, I found it in the Group settings under Content->Bypass content moderation  in case anyone else can't find it.

I am hopeful there is a setting for this and I'm just missing it.

I have a community where everyone can add new content upon approval from a staff member or admin.

My question is how to setup staff that when they submit new content it does not need to go through approval. Admins can do that already and I have made the staff a restricted Admin, however it is still sending emails and requiring approval when someone in the staff group submits new content. The staff group can however approve their own new content.

Thanks

2 minutes ago, ThunderBlue said:

Hello. Have you tried clearing the cache in administration? Press on support and you will find the button to do it

Well golly gee whiz that worked! 

I upgraded one of my sites to 4.7.9 and now the quoted replies don't have the info of time and whom on them.

Above is the site that was upgraded

Above is the site that is not upgraded.

How do I fix this?

One of my sites has been getting hit hard over the past few hours.

I created a starter group where their first five posts have to be approved by an admin. It's a little work, but better than cleaning up spam messages. After 5 approved messages the person is promoted to the regular member group without any need to approve messages.

51 minutes ago, Jim M said:

I have changed this for you to your domain running there now. Please ensure that you are not using a Test license key as I saw that was set as well.

Thanks, can you make one small change and make it https please?

I took off the test install on the site.

When I registered I used my server IP address and cannot change my license URL now.

Can I get it updated?

Thanks

I have potentially taken on the task of migrating a 4.4.10 version to a new server and obviously upgrading to the latest and greatest version.

What would be the easiest and best steps to do this without much hassle? 

The old version is mainly just a messageboard, so just lots of users and posts to migrate.

Thanks!

2 minutes ago, opentype said:

A subscription continuous until cancelled by definition. So, you can only set the term. After the term is over, a new invoice will be created. (Automatic charging is an option that depends on the payment method)

A temporary access pass comes up as feature request from time to time but it is not a feature yet. 

I have PayPal and Stripe payment methods.

I don't see anything for auto-renewals on PayPal, but the Stripe has the "Save this card for future purchases and automatic renewals" checkbox.

Does that mean if they check that box they will get charged when their subscription expires?

Just want to get ahead of the curve if people get upset that they are auto-renewed as it doesn't seem very clear if it will auto-renew.

Also, doing some testing I am curious how users were able to renew for one year within the system. I noticed there are some that did their original year and then renewed for a year. 

However, when I tried it with a test account, I do not see the option to renew.

Did they do a double click when they paid? Not sure how else it would have happened.

For the life of me I can't find any information on this. I am sure this is pretty simple.

I setup a subscription service on my site. How can I tell if a user will be auto-renewed when their subscription expires?

Nothing in the subscription plan shows anything that hints whether I can turn this on or off.

Thanks

2 minutes ago, Randy Calvert said:

OK.  A couple of notes/thoughts:

• Regarding renewal notices...  those notices are sent via email.  I understand that you did not find it in your spam folder or inbox...  but it's possible your mail provider blocked IPS from sending it.  For example, I use Sendgrid for sending email and in looking at the logs...  I see about 10% of messages sent specifically to Hotmail end up being rejected by Microsoft because they don't like the Sendgrid IP.  The user never got the message, and I know it was sent....  but the destination server refused to accept it.  My guess is if it's not in your spam folder or inbox that your ISP blocked its delivery.  

 

I have a gmail address and even received the Payment Recieved email immediately. The last email communication was in October when I purchased the Downloads application.

4 minutes ago, Randy Calvert said:

• Regarding Captcha.php...  the file never disappeared.  That's not what the error is saying.  It's saying the file Captcha.php is there, but the class inside of it was not.  It could be related to permissions or a cache issue.  There's not an easy way to troubleshoot it after the fact.  If you actually think it's a problem with the license...  block the license server and then re-run all of your tasks related to IPS phoning home.  If it happens again, then you have a case to be made and you can work with support.

 

I honestly have no clue why this all would happen at pretty much the same exact time. After I was notified that the website was having issues I went to the site and saw the big red box of shame. I immediately renewed and then updated/reinput the license key. It still took a little bit for everything to go back to normal.

I checked the server and that file had no changes since Feb 2nd. If it was indeed a caching issue, I still would like to know how to prevent it or even have the remote possibility that the devs see an issue.

How would I block the license server? 

Today I came across an issue with my website that the admins on here are basically refusing to acknowledge is an issue. This is multi-layered so hopefully I can explain this as best possible.

9:15am I added an advertisement on the website without any issues that I saw
Starting at 9;26am until 10:10am this error was in my System Log multiple times
Error: Class '\IPS\Helpers\Form\Captcha\' not found in /var/www/html/system/Helpers/Form/Captcha.php:43
9:56am received a message my site was down and went to check on it. Saw the big red box that I needed to renew my license. Thus I renewed it immediately.
9:57am and 10:01am renewed license key

Approximately 10:10am the site was back to normal.

Now support is very limited and kinda chippy at even helping with this issue. The first issue is I never received any renewal notices as I usually do(yes checked spam). Support refused to acknowledge nor even look at this. The second issue is how would the Captcha.php file disappear and then reappear within an hour? No changes were made to the system other than what was listed and no one has access to the server other than myself.

Any help would be appreciated as I have exhausted my efforts with the Invision support.

Just now, opentype said:

I would need some more information, e.g. what PHP version are you using and which block type is failing (e.g. forum topics, Pages database, calendar events …). Then I could try to replicate it. 

 PHP version 7.2.34
Using it with Pages Database Record Feed