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bfarber

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Posts posted by bfarber

  1. Orders are approved manually and generally will occur sometime within the same business day when you purchase in the morning. :) Note that your account status won't get updated until your order is approved (and you will need to log out and back in).


  2. This doesn't stop you from bombarding users with 'possible solutions' when they try to submit a support ticket :P




    Our ticket system may have 100-500 KB articles (don't know exact count) and we manually set the tags that are searched when we submit the article.

    This is different than a fulltext search based on topic titles. ;)


  3. they probably got slammed with the 100+ bugs reported in the tracker.




    Indeed, the huge influx of bug reports is not helpful in releasing the RC releases of our other applications. I'm not entirely sure the plans for their release, however, so can't say if the bug reports will have any major impact or not.
  4. It kind of depends on your skill levels (I don't know how proficient you are).

    On the plus side the backend PHP code to save a quick-edited topic description is all still there. It's just the interface (which is handled through javascript entirely) that would need to be added. I'd guess you'd add a button in the HTML, similar to the one to edit the topic title, then add a JS observer like we have for the topic title button in the ips.topic.js, and finally add the function to handle saving the description. If you look at how the topic title is done between these areas, and note that the php code for saving the description is there (though of course, not really tested since there's no interface to test it presently) it might not take you long.

  5. 1) Won't change. Profile picture size is based on the board administrator's ACP configuration. Some admins have strict size requirements to fit within specific designs/layouts and we can't just accept any image...it has to be scaled.

    2) Would be easy

    3) I guess, though clicking the login link will remember where you came from so it's not that big a deal in my mind

    4) Is something that was discussed, but we decided to keep first release simple functionality wise, while we explore options in future releases.

  6. Probably just none of us had really used it so it was overlooked as the inline moderator was cleaned up.

    Something we could look into for 3.1 I suppose.

    If you edit the first post in a topic, for the record, you should have access to edit title/description fields.

  7. You seem to be missing the underlying point.

    It is the same editor used in the ACP as the front end. If you edit the bbcode library, it will not only affect the acp, it affects the front end as well. It is the same code. One file. Used in both ACP and front end.

    If you edit the file to remove the rules that strip out javascript, users will be able to submit the content unfiltered when making posts. Now, if they don't have HTML permissions they can't create the full tags of course, but that's not to stop them from injecting XSS via onerror, onclick, etc. event handlers which WERE checked for and stripped, but no longer are since you removed that code.

    If you are determined to do this, however, no one can stop you - but you need to post in the resources forums. This is no longer feedback for IPB. :)

  8. If you create a skin with no parent, and you have not customized it's templates, it will inherit default templates from the inaccessible "root" set (which is effectively the IP.Board 3 default skin).

    If you use the developer tools to create a new folder on disk, then use masterMap to map it and so forth, you edit the files directly and it does not inherit anything.

  9. IPB has always given moderators the ability to suspend accounts. We reworded this on the warn panel form to "ban" as apparently, like you, many didn't realize that "suspending" an account indefinitely was akin to banning it.

    The ability to unapprove all topics and posts was also added to the warn form, though the ability to delete posts has not been.

  10. I assume you mean RC1. We do not provide support for RC1, however we believe you shouldn't have any issues upgrading now and then upgrading to final when it's released.

    That said, there are always bugs and issues in pre-final software, so if you cannot address them or live with them until they're fixed, you may find it better to wait for final.

  11. We do not recommend purchasing licenses 2nd hand. If you get ripped off from such a purchase, there's nothing we can do to assist I'm afraid (and yes, we've seen it happen before - more than once).

    The person would need to essentially give you the login to their account, at which point you would assume the account (and change the personal details and so forth on the account to your own).

    As for risks - we've seen people offer licenses they don't own, sell the same single license to multiple users, sell a license they do own and simply never turn over the login information, etc. You are dealing with a third party on the internet and should be aware of this if you decide to pursue a second hand license. Again, I'd recommend against it.

  12. I'm sorry that you are not happy that your ticket wasn't addressed within the time frame you hoped it would be. Unfortunately, I can only say if you are unhappy you should get in contact with management to discuss the matters.

    (For the record, you'll note my response was made at 7:20 PM EST, well after anyone in the billing department whom I could contact has already left for the day).

    I don't really see how leaving this topic open is going to help matters, so again, shoot an email to management[@]invisionpower.com and bring it up with them directly if you are not satisfied. They are always there, even if they don't leave their personal messenger on these forums enabled.

  13. You cannot submit javascript through any IPB editors, period.

    You can work around this if it's necessary. In your rules do something like

    <a href='#' id='forumRulesLink'>Link here</a>



    And then somewhere in the skin add

    $('forumRulesLink').observe( 'click', function(e) { Event.stop(e); // Here is where you put the JS you were going to do onclick before }); </script>

    <script type='text/javascript'>





    But javascript help is not part of our support I'm afraid. ;)

  14. *sigh*

    I'm afraid we aren't going to be able to hold up IPB3 for language abstracted menus. IF we get all the bugs done and there is time, I MAY be able to look into it before final is released. But best I can offer is to check for the next version. If we get to it before then great. If not, next version.

    I'm afraid I can't offer you anything better right now. There are too many more important bugs that we have to address.

  15. We guarantee 48 hour turn around times for tickets, and are generally much quicker than that. The person who submitted their billing ticket right before you expects their ticket to be answered in a timely fashion as well, after all. If you require near-immediate ticket responses you should probably get in touch with management to see if a custom SLA can be worked out. Otherwise, I'd imagine it to be only fair to handle tickets in the order in which they are received.

    You should call our toll free number if you require immediate service, or you should contact management if you feel the service is not what is advertised or promised. I don't believe posting such issues here will really speed up the process unfortunately. It's quite rare for our billing department employees to actually browse these forums.

  16. Will consider it in the next release when IN_DEV is on. I can see how it would be useful. :)

    (Note for the record to save you a few strands of hair next time hopefully - if your class name is invalid it will do the same thing (e.g. "admin_blah_blah_blah1" if it is supposed to be "admin_blah_blah_blah" will cause the same thing).

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