@Kevin Carwile, now that someone brought up the Re-Engagement email, can you explain this…?
https://thesandtrap.com/forums/topic/85216-tsts-new-ips-forum-post-your-bugs-etc/?page=19#comment-1236399
https://thesandtrap.com/uploads/monthly_2016_06/Capture.JPG.3aeac7e6db093d0ad3bba87a6749a8aa.JPG (it's a JPEG but I didn't want to display it as an embedded image).
Essentially, members who log in all the time kept getting the re-engagement emails. They got them so often I had to disable the rule. I'd tried disabling them, re-importing them, etc. in the past. This past time (a few weeks ago) I disabled the rule and deleted all of the pending actions.
I'd like to use the re-engagement rule, but not if it's going to annoy my actual members who log in several times per day…