Just a fact of life, you have a client/customer, no matter what minimal amount they paid or how long ago, they mostly expect you to drop everything 24/7 to sort their issue out as they are blinkered and think they are the only customer/client in the world and you dont have a life or anything better to do..... I have had quite a few of them over the years, thankfully I got rid of most of them 😆
Hope you recovered from covid and haven't any lasting symptoms, stay safe and love the newsletters app !