bradl

Think I found the app causing the error. Seems like I can toggle the error on/off.  Will locate the maintainer and see if there's an update. 

Spoke too soon. 500 errors on forum topics came back.  Currently trying disabling all applications and got a topic to load, so will try enable/disable each one to see if I can find a correlation.

Fingers crossed that whatever transpired to cause the 500s was transient then. Will be updating plugins and third party apps as I sort out the new plugin situation. 

Cheers.

Latest error is Nov 7 referencing a blog template error. Nothing more recent.

Post-update to the latest monthly I got a report that clicking in to any topic resulted in a blank page. I confirmed with two different browsers. Cleared cache, disabled all plugins, tried default theme. 

Clubs tab results in a 500 error. Forum *topics* result in 500 error. 

Forum *lists* work. Events seems to work. Blogs (imported via RSS) seem to work. Gallery seems to work. Pages seem to work. Apps like Community Map seem to work. (I do have a locked task on Competitions and have opened a support topic on its home site).

"Caching is not working correctly, please contact support for further assistance." 

Tried manually flushing cache after applying September update — no change.

Just installed. Love it. Minor observation, the forum topic that gets created doesn't seem to reflect the department that generated it.  

Example (dog forum) selecting Grooming Request department creates a forum topic as expected, but the embedded content shows "General" as the department. 

Choosing a different department also still lists General as the originator.

Really like how this app works. Will be useful for our organization.

In the countdown widget is there any way to limit/omit/hide the 'seconds' display? And possibly minutes — even better only show minutes during the last hour 🙂 

Resolved by Support with a patch. Many thanks. 

I was fooling around with adding a blog and during setup selected visible only to user I specify, and chose my own account. On reload I get only a white screen (any site page, from any browser, Mac).

I discovered that if I delete history and cookies I can reload the site and browse as a guest, but as soon as I log in ... white screen. 

I deleted the (suspected cursed) blog but still cannot log in. I tried logging in using a different account (an admin account, then a test user account, both from the ACP and from history-deleted other browsers) and always white screen. Browsers are giving me 500 errors so it feels like I blocked myself somehow ...  

New club treasurers always contact me in a panic when they see the invoices.  I have to coach each new one to ignore Invoices and only be concerned about Transactions.

However, we have many computer-phobic club members who sometimes stumble trying to purchase something and *sometimes* I can sort of read the invoice trail and discern that they are actually trying to accomplish a purchase; for those members I feel OK reaching out to help them, but for the vast majority of dead-end invoices I just have no idea if someone was "just looking" or actually having trouble. 

Ah, thanks for that.

Enabling mapbox gives me the large map under the global markers. Yay!

Strangely, while autosuggest still does not work when entering locations, neither does it provoke a Google error. 

Whoa ... js console chock full of Mapbox errors.  Guess I'll try enabling that integration.

Tried a default theme (I only use custom.css so no third-party themes); no change.

Google's 'enabled API' shows 100% error rate for Places, but frustratingly the Details "Errors by Response Code" shows literally nothing — an empty graph.

I'm not sure if this is one Google maps integration problem with two manifestations, or two different problems. I clearly have something misconfigured  with the maps integration. All troubleshooting pointers welcome.

Symptom 1 autocomplete— autosuggest not working when adding venue locations.

Symptom 2 event map— while event detail pages are showing the location map just fine, if I look at the world overview map that comes up after a search, the markers are there but no underlying image. Steps to recreate are:

1. click the "Use my location" button on the Events page
2. click Search
3. Reload the page to display map. 

This appears on mobile, different browsers, etc. and after flushing the cache from ACP.

I went back to step one and created a new project in Google, enabled the APIs listed in the instructions, added both public and secret API keys with the restrictions listed. The integration shows as enabled. I'm stumped as to how to best proceed troubleshooting.

Nice enhancement of Events! 

No good deed goes unpunished 🙂 In this peri-pandemic era many of our dog club events (primarily member, board, and committee meetings) are both in person *and* call-in.  Love to be able to list those events in both categories.

I have one site where the location-based search could become terrifically useful. On the regional dog club site our use case is probably an outlier; location-based searching for events is not terribly useful for us. Pretty much by definition our service area is the location for everything we promote. I'd probably disable or maybe trade the right-side location search block for a second (or scrolling, dream big) featured event block —  but that's just the one site 🙂  

Either if neither of those is feasible, still like the update. 👍

Scrolling back in the support topics here I found someone had a similar problem and there was a reference to custom FURLS. I am not aware that I set any but just in case a plugin did I tried reverting a single FURL (/calendar/) and that  seemed to have cleared this up. 

Hi, bit of puzzlement. Upgraded a couple other sites (one cloud, one self-hosted) to 4.7.3 without apparent issue but this particular cloud site (crctc.org) gives me a Page not found error when backing up the breadcrumb from an event to the "Events" slug as displayed on the breadcrumb.  

Example

• https://www.crctc.org/calendar/event/438-introduction-to-tracking/ → works as expected
• https://www.crctc.org/calendar/1-crctc-public/?view=month→ works as expected
• https://www.crctc.org/calendar/ → rewrites to https://www.crctc.org/events/ →The page you requested does not exist

Since my site is hosted as a domain in CiC the DNS for example.com is managed at and by IPS and I can't make changes to it.

Is it safe to create the new subdomain at Dreamhost and change that subdomain's DNS servers to dreamhost DNS so I can monkey with MX etc.? I am terrified of breaking my main site. 

Sorry for the basic questions, I really don't want to assume too much. I guess I need reassurance that the subdomain DNS is *entirely* independent of the root domain's.

I am cloud-hosted on IPS, who helped set me up so that MX for the domain points to Dotster allowing me to easily maintain a frequently-changing set of aliases there for our dog club at example.com. Looking at my Email Settings page I am using SMTP (Mailgun) to send site email. All seems good. 

I would like to look into using Support Tickets and Departments for handling the occasional incoming queries (and spam, sigh). 

If I set up a new domain support.example.com, can I enable SendGrid in Commerce → Settings → Incoming/Outgoing Emails and use piping to point various incoming contacts to relevant club functionaries using the Departments setup?  

My belief and hope is that there is no interaction between site emails like notifications, registrations, etc. and email transactions within the Support subsystem, but I don't want to find out I was wrong by breaking a currently working setup. 

I could *really* use Commerce purchase → topic post functionality.

Use case, typical:

1. Purchase a boxed lunch store item for an upcoming event. "Choose your bread, filling, and dressing."
2. Post "bradl" has purchased a boxed lunch: sourdough, ham, aioli to Box Lunch Reservations topic in Events forum.

Has to pass Custom Fields, that's the whole point 🙂 

Current notifications for Commerce doesn't cut the mustard 😛 for us — admin gets a copy of the detailed invoice the customer gets, but the event coordinator only gets "somebody purchased a boxed lunch" but no indication what they bought. For event planning there may be several people needing reservation information and having the custom fields posted to a topic would be very helpful.

Small puzzlement trying to set up a shipping rate. Sample setup:

Results in an advisory message:

Quote

The rates you have set up do not cover every potential value - the first value should specify 0 or any value as the lower value. 

It sure seems like I've set the first value to 0. 

Follow-on Q: Should the next tier start at 20.01 as I would have thought, or 20.99 as the Guide example shows? 

Thank you, understood. I'll remove notifications and handle organizational routing manually.

Interesting, no Custom emails, but yes Purchase Notifications.

Problem with arbitrary donations for our use is they don't (seem to) allow collecting additional custom fields like a product does.