vandango

From the service I've gotten so far, basically IPB is straining the boundaries for it not being possible for them to improve their customer service. I cannot believe how helpful and knowledgeable they are in all their documentation, support (from tickets, and various forums); and I basically can't be anymore satisfied. I just wanted to share it with you guys. Just all the possibilities they give us and the amazing board to start out with, it astonishes me to no end. Things like iCommerce and auto-pm modifications are just great and I seriously think this is one of, if not the best software, customer support/forum company on the web. ;)

I'm proablly one of a few users out there that would still like to see IP Nexus or something similar to make an appearance, i can think of so many uses for it (having my own store), and plus it would cut down on costs for using other software.

Any thoughts? (even though it proablly won't happen lol) :hmm:

I don`t know if this is happening only to me or not, but everytime i open a ticket i receive a response in not less than 48h.
It is very frustrating when i have some little issue that can be fixed in 5 min and i have to wait 2 days for an answer.
Usually i resolve it myself after some research.

You definitely have to review your support service, isn`t this why i pay 25$ every 6 months?

And thats what you want for your birthday?

Hint Hint, Nudge Nudge (to IPS)

Hint Hint, Nudge Nudge (to IPS)