TIPF

I've just checked and it seems I have several uploads of the conf_global.php file in various locations, tried again and I'm in 👍

5 minutes ago, Adriano Faria said:

Upload the file to the same folder of conf_global.php via FTP:

File uploaded, made no difference at all, the site is still not accessible. 

I need point out that I don't know the first thing about coding, I install software, I expect it to work as described.

11 minutes ago, Adriano Faria said:

Read the guide. Add a constant.php file

Wouldn't know where to start.

13 minutes ago, Adriano Faria said:

Use RECOVERY_MODE:

 

Sorry, I've no idea what that is.

1 hour ago, Stuart Silvester said:

This is an issue with a third party application or plugin. Disabling those should fix the issue.

Because of the error I can't access the ACP.

Hi.

I've just upgraded to v4.7 and now getting the following error:
Fatal error: Cannot use "parent" when current class scope has no parent in /home/www/tipf.co.uk/forums/system/Theme/Theme.php(2703) : eval()'d code on line 37

The only theme I have installed is the default, although I do have the app 'Dark mode' installed, this was upgraded 2 days ago and is apparently now compatible with v4.7.

8 minutes ago, Mark H said:

Just click the button to unlock the account.

Superstar, thank you 👍

Hi all,

Is it possible for Admin to unlock a Member's account if they have been locked out due to too many login attempts? Is it simply a case of manually changing their password for them and asking them to create a new password once logged in?

TIA 

Phil.

That's brilliant, thank you very much for all your help, and everyone else that has contributed 👍

11 hours ago, Adlago said:

Try in your .htaccess add this

RewriteEngine On
RewriteCond %{HTTPS} off [OR]
RewriteCond %{HTTP_HOST} ^www\. [NC]
RewriteCond %{HTTP_HOST} ^(?:www\.)?(.+)$ [NC]
RewriteRule ^ https://%1%{REQUEST_URI} [L,NE,R=301]

 

Adding this to the htaccess has returned the formatting, unfortunately the SSL is no longer use and the site is showing as 'Not secure' again.

1 hour ago, Jimi Wikman said:

May I ask what control panel you are using? I am guessing it is either cPanel or Plesk?

It is cPanel.

38 minutes ago, Marc Stridgen said:

The htaccess file is also set up correctly

I have 2 htaccess files, 1 at root level (in tipf.co.uk) and 1 in the Forums folder, is this correct and which one should I be editing?

9 minutes ago, Adlago said:

You have access to ACP, use and remove cache

Done that, still the same. The forum is now loading as 'not secure' again.

With the old Support section, IPB would hop onboard and rectify any issues, not anymore. I have no knowledge of PHP, .htaccess etc, so am totally lost.

It was initially saved with the www, I've removed and saved to - $INFO['board_url']            =    'https://tipf.co.uk';

The site is still not formatting correctly I'm afraid.

Just now, nodle said:

Are you using Cloudflare by chance? If so have you purged Cloudlfare's Cache?

Never heard of Cloudfare, so I'm guessing I'm not using it.

3 hours ago, Jimi Wikman said:

It looks like your hotlink protection is still messing with the redirects, so turn that off again and see if you can reach ACP.

As far as I can see there are no hotlinks enabled.

I've managed to access the ACP by removing the redirect put in place by the host (as advised by IPB) and clear the cache, but the formatting is still broken.

I'm afraid I am completely stumped now 😌

While I appreciate both your replies I have absolutely no idea how to go about making the changes or even checking, coding is not my thing I'm afraid.

I've changed the conf_global.php as advised HERE, but I can't access the ACP to use the Support tool and clear the cache.

Hi,

Please see below exchange between myself and my host provider, I am no coder so it's all lost on me.
Neither my forum nor the ACP are now accessible.
My forum, formally http://www.tipf.co.uk - Now https://tipf.co.uk

Thanks in advance.

From me:

"Hi there,

I've just purchased SSL for my website which has been auto configured, unfortunately, when using https://tipf.co.uk, you'll see the site is broken (have a look at the original http://www.tipf.co.uk), I have no idea how to correct this going forward.

Any help would be appreciated."

Their response:

"Hello,

Thank you for contacting our Technical Support Department.

The issue was caused by the hotlink protection added for your website which I had to disable. Before you activate Hotlink Protection for your site, make sure that you use only relative paths for the links to your images. Otherwise, using absolute image paths will prevent the images from being displayed online!

A redirection rule has been added in your .htaccess file as follows:
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

Note that you might have to check with the script vendor (or website developer) for the proper way of redirecting your http to https traffic since you might have to edit some hard coded URLs if there is a "mixed content".

Best Regards,"

I've re-enabled the plugin, all has been well for the last 20 minutes.

Sorry for bothering you with what appears to have been a temporary glitch.

3 minutes ago, newbie LAC said:

What do you mean?

The plugin loads but not fully, the slider is working but the tiny loading icon in the browser tab continues to spin and my site becomes slow, when I disable the plugin all is fine.

I'm using Chrome BTW.

Since yesterday's software update (4.3.4) the plugin is failing to fully load, is there an update due or is the issue likely to be at my end?

I'm using a custom skin and the MFAR was there until the latest version of KS. In the KS options I had the ability to move it from the forum view (as your Screenshot) to the User menu, that has also gone.

'Mark Forum As Read' has gone? It's not in the KS options and is no longer showing anywhere on my board, unless I'm just looking in the wrong place which is entirely possible 

​I can confirm that the emoji issue is in hand and will be applied to the next update